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Arlington Toyota
About Us
Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota’s commitment to quality, service, dependability and excellent pricing remains stronger than ever. At Arlington Toyota, customer satisfaction is our top priority, and we are dedicated to providing our valued clients with the highest quality vehicles and services to cover their automotive needs. Arlington Toyota also offers reliable maintenance and repair services through our service center and our certified collision center, which is the only authorized and certified Toyota collision center in Jacksonville.
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Today 9:00 AM - 9:00 PM (Closed now)
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10939 Atlantic Blvd.
Jacksonville, FL 32225
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Mar 22, 2026
Professional and helpful!
Feb 10, 2026
Nacho was a great salesman.. would highly recommend him
Jan 31, 2026
A good place to shop
Jan 7, 2026
adding in what they called their mandatory options $2,200 was a surprise. (GPS system and window tint(which was done and paid for by the orignial owner - but they added it again to the resale. I understand dealer fees (that was a different amount).
Jan 7, 2026
The communication is real so You can expect eagerness from the staff to help with the process
Oct 31, 2025
Turned out that the Corolla was two low for me to comfortably get in and out of. It also was a sedan and not more of an SUV. I purchased a Corolla Cross.
Too much bogus padding, dealer add-ons and bogus fees they’re unwilling to remove. On top of that, a car we wanted to see mysteriously had issues and couldn’t be shown, never removed from the online listing and response about it again. Bad salesman correspondence; just not impressive. Dealt with 5 seperate dealers at once and this was by far the worst.
Sep 23, 2025
I made a reasonable offer — actually higher than their asking price in the ad — because I didn’t want to pay an additional $2,000 for
accessories. The sales manager then contacted me and told me that I must be looking for the wrong car, suggesting this vehicle wasn’t for
me.
Jul 27, 2025
I came in ready to buy a 2022 Tesla Model Y Long Range at their advertised price of $24,881. I agreed to pay their $894 dealership fee and the required tax and tag/title fees (which were already high). That should have been a simple deal—but instead, they tried to force me into paying over $1,900 for a “protection package” that included LoJack, key protection, tint protection, and towing. None of these apply to a Tesla: there are no keys, there was no tint, and you can’t install LoJack.
When I pushed back, they acted like heroes because they “reduced” the price of their scam add-on by a few hundred dollars—but it was still unnecessary and not optional. They also offered me only $4,500 for my trade-in, even though I had a written, in-person CarMax offer for $7,500. I ended up selling the car to CarMax separately, which I was fine with—but doing so meant I lost out on around $500 in tax savings.
Jun 25, 2025
A perfect 10!!! John D is the best and so is Brandon. And Rob.
Jun 25, 2025
This dealership is totally unprofessional. This Jeep Wrangler has a cracked windshield and a manufacturers recall notice which
isn't reflected in the ads or photographs. You find that out when you get there. The manager refused to correct these problems
before selling the vehicle and told us we would have to schedule an appointment with their service team. Really?? No
customer service, sloppy customer response. Don't buy here, you can be treated more respectfully elsewhere.
May 25, 2025
Pros: they responded to the online inquiry quickly
Cons: unexplained fees inflating OTD price, unwillingness to negotiate, lack of communication between staff, ghosting when pushback was given on price
I'm not sure if this is the right place, but if it is the salesman seemed to be annoyed and he asked me
"what are you trying to accomplish?" in a rude flustered way after I explained my current car situation
then ghosted me when I answered, seemed very impatient and annoyed since my potential [urchase
would have some challenges credit wise and location wise etc.
May 19, 2025
EXCELLENT help from Oberto. He is very knowledgeable, kind, and understanding. He answered all of
my questions and went above and beyond to assist me.
Apr 11, 2025
Great experience from customer service to the car itself. Highly recommend!!
Feb 1, 2025
Spoke to them through texts.
Unfortunately I had to stop looking for a vehicle at this time
Jan 2, 2025
Awesome
Dec 3, 2024
Salesperson was awesome, I brought the truck.
Although we didn’t purchase any vehicles, this dealership was actually amazing. Even the manager followed up (Chris) with a survey ensuring everyone was taking care of my request for information. When we do start shopping again, this will be the place I go first due to their customer service.
Jun 8, 2024
Very responsive.
The dealer was quick to respond. Very courteous. Nice interaction with the salesperson and sales manager. The salesperson was very green and kept trying to steer the conversation to things “learned” in sales training - no flow in the discussion. I was disappointed though that the sales price of 53,881 was just to get a GREAT DEAL rating from CG. When you get there, they have a mandatory $1,880 charge for accessories and and $850 in proc/doc fees. That’s deceptive. I ended up purchasing a like (Premium not Luxury) vehicle from Lexus $52,975 + sales tax and Certified to top it off. That’s a clean deal. No BS charges. So net net, I would buy a used Lexus from a Lexus dealership only. That level of professionalism and customer focus is something unique and extraordinary there than anywhere else.
Show older dealer reviews 385
Mar 31, 2024
Absolutely professional about all my questions, Paul was very helpful and emailed me other options of Vehicle that I wanted to checked out on.
Sep 26, 2023
Good information
My wife and I had an appointment to see the vehicle but when we arrived the dealership the salesman and his manager could not find the vehicle. Several days later I was contacted that they had the vehicle but I made them give me a FaceTime video of the vehicle on the lot. We could not come to an agreement on the price
Sep 4, 2023
Price advertised is not the actual price! They add $1885 for window tint, nitrogen in tires, floor mats and 2 key fobs. When questioned about the window tint, which isn’t on the vehicle, 2 key fobs that came with vehicle from factory and floor mats that also came from factory, they offered a $500 discount. Very low offer on trade value of your vehicle and no willingness to move. Salesman have been to one too many “sales” classes and try every trick to manipulate the numbers. I read the reviews and this seems to be an overwhelming trend at this dealership. Would NOT recommend any dealings with them!
Jun 7, 2023
The dealer was quick to reach out, but that was about it.
I arrived at the dealership and the person I was supposed to meet with was never notified that I was there. So we spent the first 20 minutes standing 10 feet away from each other, only for them to have someone else help me.
I will say the salesman they had working with me was very helpful and courteous. He was willing to help out any way he could. He is the the main reason I looked at a second truck that was newer and a little more expensive. This was the truck i decided to go with, so we sat down and went over numbers. This is where things took a turn.
We are all aware dealerships have to make a profit one way, or another.
However, they offered for my trade very low and when i called them on it they came back 10k higher and claimed it was a mistake. It was not.
Then the finance manager could not find an interest rate lower than 9% for my credit score. I am in the 700’s. Just a poor experience overall.
Dec 30, 2022
Was filling out paperwork to buy the truck & they sold it out from under me.
Was willing to travel 6hrs.
Shady last second price hike. Also ridiculous dealer fees for things I didn't ask for like window tinting &
floor mats.
Typical scum dealership behavior.
Dec 20, 2022
Nice dealership
I keep getting emails which say 'we just tried to call you' which is clearly a form letter, because I received it several times, yet never got a call. They used the typical industry tactic of 'make it up on the trade-in', and making some mysterious back office person, the bad guy. The sales people were nice enough, but the typical car dealer experience was not for me, we left disappointed with the typical car lot experience.
May 10, 2022
In and out in no time. Minor imperfections they agreed to fix. Overall good experience
May 5, 2022
Great people spoke to a salesman but went with another vehicle they had lower miles
I’m giving the salesperson Ibo 5 stars. He contacted me immediately after I requested more information from the CarGurus app. I had read some previous dealership reviews and expressed that I would not pay $1885 for a dealer fee. He was up front and didn’t shy away from the truth of the dealership charging that fee. Despite my disinterest at that point he still took the time and effort to send me a video showing me the imperfections of the car, which is what I had asked for. So Ibo, ⭐️⭐️⭐️⭐️⭐️ for you. I pray that you retain your great work ethic and that your dealership will quit hamstringing you with the dishonest policy of adding an $1885 dealer fee to the publicly listed price of a car. To the dealership, there is absolutely zero rational reason for not being upfront and adding that to the cost of every car from the beginning if you’re going to add it to every car at the end. Anyone younger than 50 pays attention to reviews. Quit doing that and your reviews will improve.
Apr 22, 2022
THey contacted me very promptly, but did not have the car in inventory.
The price listed here and on their
website does not include the nearly $2k key
replacement fee (look up what consumer advocates
say about such a charge),
$750 dealer fee, or the mysterious percent that they
add on top of the price. To date no one can explain
what the mysterious percent was for, other
than to confirm that it was not part of the tax/tag/title
fee. In Florida an advertised price must
include all fees or charges that a customer must pay,
including any dealer fee and other fees such as
mandatory add ons. A dealer does not have to include
tax, tag or title in the advertised price.
They also will not allow you to bring 3rd party
financing. You have to go with only their
finance company, which charges stupidly high interest
rates. I have excellent credit and
was pre-approved for a low interest loan through my
bank, yet this dealer
wanted to charge me over 8%
interest.
Stay away! They identify as a "volume dealer," & are therefore disinterested in accurate pricing claims or negotiations. Automatic, "required" $1,885 fee, & the sales staff appear to be automotive techs pulled from the pit, w/dirty uniforms & grease all around the fingernails. (No disrespect to all professionally-lokking auto techs out there.) We had a KBB offer in hand on our GMC Sierra 2500 HD--an in-demand vehicle right now--& both the sales guy & the manager actually laughed out loud after their own appraisal. You won't get the actual cash or trade-in value, & their prices & fees are set. We sold our truck for cash later that day for $6,900 more than our highest bidder, & LOADS more than Arlington offered. Stay away!
Jan 2, 2022
Arlington Toyota was great. I love my new 2022 Camry XSE.
Dec 5, 2021
Arlington Toyota was helpful and responsive. We did not buy as we couldn’t make the deal work, but they did their part in responding to my questions and giving answers promptly.
Aug 23, 2021
Nope..so beat price tried to tack on an extra 1800 for a few oil changes and to fix THEIR trucks A/C..also wanted almost $700 to fill out ten minute forms and another almost $400 for alleged government fees..what's that? The cost to email to my county here?
Also refused even a dollar price change
Truck couldn't even be driven as broken and they had not cleaned inside yet..Terrible waste of time and driving there
Aug 22, 2021
When I got there they told me that they would not use my bank because they don’t pay fast enough. They want you to use their financing so they can make more money. I will never try to do business with them again.
Aug 9, 2021
Excellent follow thru. Visit to dealer was a pleasant experience. Sales person Matt was very pleasant to deal with.
Jul 16, 2021
Didn't provide ALL cost information during our communication via email and text before i made the long drive to the dealership.
I spoke with JJ. I am 4 hours away from the
dealership and the salesman said no problem I
will drive it down to you and you can give me a
check. I said ok great and asked for a bill of
sale. The salesman asked me to text my
drivers license, insurance card and my credit
card for a down payment and he would send me a bill
of sale. When he did I was shocked to see an
additional fee not disclosed on car gurus for
$1885.00 called total value package in
addition to their dealer fee for $694.00. Next the salesman
goes back on his word about
delivering the car. I discussed the fee with him
and he said its for 3 years roadside assistance
and key replacement which I cant use 4 hours
away and he refused to remove it. He was
argumentative, rude and said they sell 700
cars a month ($1885.00) and that there's no winning with
me and he's got cars to sell so he wont take up
anymore time. I was shocked.
Jun 5, 2021
Very thorough, very responsive.
May 18, 2021
Very professional and helpful
Mar 13, 2021
The car had a few dents in it so I wasn’t interested in this one. They also add another $1800 on top of the internet price. The salesman was very nice.
Jan 26, 2021
Very nice salesman. No pressure. I explained I had only begun to look at cars!
Jan 25, 2021
The service was excellent! I contacted dealer on Thursday and bought the vehicle on Saturday! The dealer fees were a bit high but otherwise
a good experience!
Jan 15, 2021
very helpfull
Dec 27, 2020
didn't have truck in stock... in "pool".... this truck wasn't physically in their possession .... It was a "floater" at another dealer and would take 3/5 days to retrieve...
Dec 22, 2020
Even though I did not select this car I found the perfect one for me here. The staff was great! Very seamless experience. I would shoot here again
Nov 4, 2020
Dealer did good. I just want to know if something was wrong with the car.
Oct 24, 2020
Price listed is not what they will to sell for. They want to add $3000 worth of unnecessary packages and fees after the fact. Dealerships HAVE to adjust their tactics during this pandemic if they want to stay relevant. Nobody wants to go buy a TV advertised for $1000, but then have the salesman add on $300 worth of non-negotiable store fees once you’re trying to pay and leave. I’m sure the dealership will respond with some cookie cutter response about “that is their policy”. Well, change your garbage, antiquated policy and get with the times.
I when the 3 times looking for this car and the first time was bad,the second time was worse and in the 3 and the last,someone call me to ask if I was interested in the armada and we made a appointment for the next day,I went the next day and when I was there they told me that the armada was sold
Poor service if I ever saw it. Three times I went
to this dealership, and not once was the initial
sales rep ever available in person.
However, I did speak to the sales manager... who
was rushed, and did not seem to be interested in
negotiating a better price for the vehicle in
question. Never once offered a better price for
the vehicle in question. When I told the manager
that I was not a buyer at the price listed on the
vehicle, he had the audacity to suggest that I
spend even MORE on a brand new model. This
clearly indicates to me that he was NOT
sincerely attentive to my needs as a customer,
and was obviously not willing to make a better
deal.
Sep 12, 2020
This particular truck had been sold. I visited the dealer and found another similar one which I drive, liked and made a deal for and bought.
All of the sales and finance staff were friendly and provided all of the information I requested right away. I am very satisfied in the whole process.
Salesman was matt romano...he did a good job helping me negotiate..Dealer adds 1895.00 key replacement. Window tint warranty....that brings price of vehicle up....wish this was a option...but was told it was a policy...So thought that was a sneaky way to up the price...but i am happy with my vehicle...would recommend this dealer
Dealer never responded to my request for info. I had to personally call a few days later. Also very deceiving with the actual price. The price on car guru was incorrect because the dealer secretly added about $1,860 on top of the price given online saying there’s a additional charge for rim and tires and emblems and other things. Do lie, give the exact price. The sales man didn’t sound friendly and didn’t seem to fight for my business. I was ready to buy the car but after being told there’s a additional charge I said no just for principle, I can wait to find another or buy it new. I’m not happy with my experience with this dealership. Employees do make a business, I know I have a business.
Got the auto emails.. Did speak to them on the phone and could not get info because vehicle had just come in and was in service to be evaluated.. No price info initially available due to the process.. Called back and was given a price and told the vehicle was not going to be available to be seen on lot till next day. Later that day I checked back on website and it was sold... No sense of urgency from them...
Jul 21, 2020
My experience was great Mathew made sure that I walked out with my car he is great if u are looking to buy a car the person to go to is Matthew his customer service was everything I appreciate him for everything
Jul 20, 2020
Slow response and didn't provide requested info.
Jul 18, 2020
It was all just "hello" type of automated email. I replied to each but no particular answer to my inquiries on 6+ cars...
I'm no longer interested in dealing with them!!
Car sales man was great but the car i bought had unknown things wrong with it concerning the seatbelt and abs. They said they would fix it for free but its been two weeks an i still have yet to receive my vehicle. Great sales team... poor service on the shop side, they need to get their priorities straight.
Jul 6, 2020
Great inventory, widest selection of all dealers I saw.
Jun 28, 2020
Excellent!
Jun 22, 2020
Still interested in car. Need more
information concerning buying car. Dealer very responsive and available to call
They add an $1800 "Key Warranty" to every car. The price on CarGurus looks good, but it's NOT REAL. They are
very deceptive. The internet sales person tried to explain and seemed nice enough. But, it's a BAD business model.
CarGurus is being played like everyone who searches for cars in Jacksonville.
Jun 12, 2020
Set up an appointment to view the vehicle with
the salesman. Drove 5 hrs to see it and not only
was the salesman off that day but the vehicle had
been previously sold. Contacted salesman the
salesman again and he was “meh?” Contacted
Toyota Corp and was handed off to PR manager.
He was said “sorry, let us know if you need
anything”. Most insincere response I’ve ever
received. I’ll walk before I buy a vehicle from
them.
Jun 9, 2020
Great respond
Jun 7, 2020
Hidden fees of almost $2000 added to the price of the car. They do not honor the price as listed on car gurus.
Jun 3, 2020
Excellent experience. Followed up promptly.
Jun 1, 2020
Internet Sales Rep was very responsive, they just didn't have any of the cars that I was interested in
physically on their actual lot, and that started to annoy me.
May 31, 2020
The sales guy was awesome, but every car I was interested in something was wrong with it.
No one assisted my sister & I other than pointed us in the direction to the cars when asked. We walked from one end of the lot to another, spent an hour & left since no one approached us. A few months a ago the experience was very different, I was approaches right away. Told that the prices online are based on 0% Rates & no one really qualifies for those types of rates. I the sales person what I was willing to spend but of course he had to go back & forth to his managers to work out a deal. I left without a car that day.
May 23, 2020
Good
May 14, 2020
Contacted me quick, were very thorough and professional.
May 10, 2020
Lots of hidden fees
They add $2k to the Internet price for a “value package” that is not optional, apparently to be able to post low prices that drive traffic into the dealership. Beware.
May 7, 2020
Truck was supposed to be sent to Chevrolet to repair a warranty issue. The salesman never let me know it came back and then when i asked about the truck he said a customer had a deposit on it. I would not recommend this dealership!
Apr 30, 2020
Bought a 19 Tundra 4x4 a couple of days ago. Mathew and Daniel were patient and helpful. I got a very good deal on a truck with less than 6000 miles. It was with the almost 3hr drive
Apr 27, 2020
Arlington Toyota gave me the best price on a new Highlander Hybrid
by a wide margin. They were also a pleasure to deal with, both on line
and in person at the dealership.
Apr 6, 2020
Excellent service from the sales staff and service department as is usually the case been a customer for last 10 years or so.
Apr 1, 2020
Great service provided from Jacque Harris. Very understanding and very considerate. Made buying a car very easy and gave great insight on everything.10/10
Mar 31, 2020
Matt Ellingboe did a great job. He was wonderful with us. Best car salesman not too pushy . He gave us the right information and let us make our own decisions.
Mar 29, 2020
Jacques was really helpful and friendly
Mar 17, 2020
Just A M A Z I N G !!!!! I just bought my beautiful Hyundai Kona SE Ask for Jacque Harris wonderful guy excellent customer service and he will make sure you have what you need and happy with it!!!
Mar 2, 2020
this dealer about $2600 in additional fees, far more than other dealerships. These fees were not fully transparent until I requested them.
Mar 2, 2020
Dominick Barksdale was an amazing sales person. He made the process non stressful. He listened for what we were looking for and was able to find the van my husband wanted. The experience was great!!
Feb 27, 2020
Matt Romano contacted me. I came in and purchased a 2019 Highlander XLE. He was great, patient, very
informative. He made the transaction go as smooth as possible. Original vehicle I inquired about was a little small
and so he showed me what I eventually purchased. He suggested I come back on a weekday when he would have
more time to go over all the programs, updates for this vehicle. I would highly recommend this dealership but would
suggest going on a week day as Saturday's are extremely busy. Ask for Matt Romano when looking for a Toyota!
Feb 22, 2020
Quick response and provided the info I needed
Feb 19, 2020
Just bought a Highlander from Matt. He was the bomb. No pressure sales and great price. Would come back to Arlington Toyota again! Love this dealership ❤❤❤
Feb 18, 2020
Arlington Toyota did a great job attending to my needs in the purchase of my new car. Wasn’t too stressful, & I was able to get the deal that was best for me and my family. Thanks Luis & Arlington Toyota!
Feb 10, 2020
My wife and I bought a car here and was
amazed by the service after the sale!
Jan 27, 2020
Add about $2,000 to the price they give you. It is supposedly for a Value Package. If you
think $2000 is a good deal for nitrogen in the tires, a ridiculous key warranty, and some
lame window tinting (most vehicles these days have that from the factory), then this is a
great deal. On the upside, Heather was nice. Just not $2000 worth....
Jan 23, 2020
The internet department was very responsive but their prices are very misleading, they add $1800 in some addendum to the internet price... seems like a bait and switch!! Beware!!!
Jan 21, 2020
Very helpful until I decided to go with another dealership who offered a better deal. The salesman even called me back to try and make me believe the dealer I went with was trying to rip me off. Very unprofessional. Glad I didn’t go with them.
Jan 9, 2020
Dealer was quick to respond, and very friendly. Yes, I would recommend this Dealer to
friends.
Dec 30, 2019
Not a quick process but a very positive one.
Dec 5, 2019
The service I recieved seemed to be very below par. The first time I went up there the salesman didn't seem very interested in selling me a car. He kept saying my payments would be well over 500 or 600 a month for a 20k vehicle, which seems outrageous especially since every other dealer approved me for under 500 a mlm month . Mainly bc it was black Friday and I wasn't there for a brand new vehicle. Lastly, I did find one I really liked and made an appointment to see the truck but couldn't make it. I called and left a message stating I would return the following day to see the vehicle. When I called the next day they said they sent the vehicle to auction. Funny thing is that it was listed for just over 13k, then listed for over 16k after I was told it went t I auction. Seems pretty shady to me, and I doubt I'll go back
Nov 25, 2019
Got my dream car i love it so responsive an always on point
Nov 16, 2019
Sales person answered my question and replied promptly to replies
Nov 10, 2019
Prompt response
I really wanted to buy the Infinity but the sales man really made no effort to sale it. He did not offer any ways to get me into that vehicle. I had financing through Vystar, had my draft ready to go and he came up with $32k which is above my draft...of $30k.He didn't negotiate at all, I walked into a different dealership for another Infinity and they gave me an out the door price of $26,484... unbelievable. I did not buy a car from here and certainly won't ever buy or refer Arlington Toyota.I don't even want to give one star ...I like to give zero for the service here
Oct 19, 2019
Beware of $1880 mark up to every car listed. That is how they get you into the door. The $1880 mark up is for "tint, key replacement, and floor
mats." There is no option to waive it. The car sales person told me straight up that this is how they make their money.
Also, they were very rude in texts. This is a direct quote from them after not wanting to buy the car due to the mark up: "You were the one who
inquired about the blue car, not me LOL"
Oct 7, 2019
Be very careful dealing with these
folks. Took forever to get a "out the
door" selling price and when we did
there was a $3,500 Mark up over
the listed vehicle price.
Oct 4, 2019
The staff was Great! Sales Rep Damon Baldwin stayed with us from the time we arrived until we left same day with the car I was looking for. Usually when it comes time to go to finance I usually dred because it seems to take so long. But Ritchie Salas is on his Game! He had everything prepared to sign and go! I would most likely return there for future needs.
Sep 21, 2019
It was perfect Andrew Albanian guy just in case there is more then one and James worked together And got me the price i was wonting from the start thank you guys any one who wonts a good car and good sales
Person James or Andrew the best out there thank you guys
We were given one price for truck after 5 hours at dealership then when we returned to pick up truck, cost was $1880 more. We were lied to about them forgetting to add this charge that they do to every car they sell. Had to ask 3 times for truck to be detailed and it never was properly cleaned. Cannot recommend.
Watch out for hidden fees. In addition to dealer fees, they add $1800 for unnecessary extras. Basically, it’s an advertising gimmick to try and undercut the competition. I inquired about two vehicles and was told the cheaper one was “not in good shape” and I wouldn’t be interested (basically, getting steered to the more expensive).
Vehicle was very dirty and also had a few accidents which we were aware of because of Carfax. After looking at car, the body work and paint was poorly done.
We start the negotiation with dealer and they will not budge on the price, which was priced assuming car was in great condition.
When I asked if they have even seen the car, they stated no and it didn’t matter, they pulled out Kelly Bluebook value to defend their position.
This was the worst experience I’ve had at dealership. I wouldn’t go back and would caution others.
Aug 9, 2019
Very informative and quick to respond
Aug 1, 2019
Everything at Arlington Toyota was very professional. I had a couple concerns: there is a $1848. up charge (notice hidden behind the window tinted between the vehicle description and warranty sheets) for floormats, window tinting, a key fob registration, nitrogen filling of tires, etc ...... on top of a dealer fee of $649. for vehicle prep! 12% added fees? Additionally, I put a refundable hold on the vehicle and due to a personal family issue I did not buy the vehicle and it took 7 days to refund the money! Disappointing to say the least. I have no desire to return to this dealership.
Jul 29, 2019
It took three or four attempts to get answers to my questions regarding the vehicle. The representative made a video of the vehicle and emailed it to me. I was surprised any dealer would allow their name o be associated with what had to be a scrap yard reject - the driver's door had to be tied shut. interior was a wreck. I assumed this was representative of dealer stock and skipped any additional ads with he dealer's name.
Jul 19, 2019
Mike sent me a nice email saying the Jeep was no longer available and asked if I was interested in any other type.
I responded that I was not and he very respectfully did not try to sway me in any way.
I am usually unwilling to give my email information out as I expect it will be abused; that was not the case with Mike and A T.
Jul 15, 2019
Emailed immediately!
Jun 29, 2019
Gave me all information I needed
Jun 26, 2019
Online sales mgr was totally unprofessional. The truck
was listed for $17.491. I asked him how much out the
door via text. His reply was $21000. What? His reply
totally blew me away.... “what difference does it
make? You are getting the truck below blue book
value! I am no expert, but tag, title, dealers fee does
not cost $3,500. This man cost his company a sale. I
bought a truck the next day at another Toyota dealer.
Jun 18, 2019
Salesperson was very helpful; worked with me to get to an agreement. Only negative was 90 minute wait from agreement to closing the deal.
Well I had a bad experience with them a long time ago but I decided to give them a try more more time so I had scheduled to test drive this 2013 Jeep Wrangler, well after I drove 45 minutes to get to there, we arrive to the dealership they didn't have a place for us to sit or a table to be assist with the salesperson who was very nervous the moment he sawed us ,after that he tells me that the car that we talked about wasn't available because it was missing a part so I was only going to be able to see the car and he would call me when the car was available to be test drive. That was 2 weeks ago and he never called me back I already bought a different Jeep because I couldn't wait . So I definitely don't recommend and I will never come back to that place again.
Jun 11, 2019
very quick to reply and helpful-nice inventory
May 27, 2019
It was so busy I almost walked out. The sales associate was very friendly
May 23, 2019
He was very responsive however after talking about a couple of other Avalon’s, he seemed to change their pricing, I questioned this & have received a response.
Salesman was good. But
They advertise a low
price and then have a
$1885 “value” package.
(Which is on EVERY car
they sell. Plus a $694
dealer delivery and
Electronic registration
fee. This is in addition to
$595 tag and fees. They
dont mention these fees
until your well into your
negotiations. This is the
way they advertise such
a good price. BTW the
car wasn’t even cleaned
out or washed and they
Knew I was coming 24 hrs
in advance. This was not
a good experience,
after a 21/2 hr drive to
the dealer.
May 13, 2019
They did not have the vehicle I was originally interested in but worked with me and found a better one.
May 1, 2019
It was a pleasant experience.
They did contact me sales person is the only reason I gave a 2 star rating he was nice the problem is the dealer wants to charge a 1800 fee for tint and nitrogen in the tires and a 695 fee on top of that for who knows what ?????thats about 2500 bucks on top of the car for just pure profit to the dealership!! That should be my choice not a crooked dealerships Choice ,and Florida is the one state I see this a ton .......Watch Chevy dude on YouTube he talks all about this being a profit for dealerships he has been at his dealership for 17 years I think he knows .....plus it was confirmed that it was my other YouTube guy I follows car this is why I wanted it .they gave him 18000 trade on it they are asking almost 22000 that’s there profit I get that part got to make money to keep the doors open,but making someone pay 2500 extra dollars is insane this should be against the law !!!!!Then the Sales Manager never contacted me as I asked for him to call me don’t buy from this dealership!!!!
Apr 14, 2019
I haven't gone there yet, but just the contact I have had was very helpful, and friendly. I am looking forward to my experience there!
Apr 7, 2019
good. very 8nteractive
Apr 5, 2019
Rebecca and Jacque were great.
Mar 2, 2019
Very helpful, to the point, brief and not pushy in offering vehicles I wasn’t interested in purchasing!
Feb 19, 2019
Love my FourRunner
I had a very specific question about the number of seats in the vehicle. Couldn’t get the answer. Instead, I got boilerplate messages, including one supposedly touting the accessibility of the GM. When I emailed him, the message was blocked. I will take my business elsewhere. I have teenagers, I don’t need more drama on my life.
Feb 10, 2019
Even though they sold the Camaro, I appreciate them attempting to still try and help me find another vehicle. And the videos they send are creative.
Jan 31, 2019
Dealership told me they had it, I drove over 70 miles and after waiting and walking with the salesman for a while, couldn't find it.
Salesman then went searching for it, after another 20 minutes or so he came back and said that it had been sold.
He then tried to sale me another vehicle for a lot more money! He wanted me to finance it!
I didn't want to finance a vehicle, I had cash.
But they/he couldn't help me! Half a day wasted!
Jan 1, 2019
They contacted me, but sold it to someone else due to my distance. Oh well, I'm going somewhere else now.
Dec 30, 2018
The man was very rude to me ...before i could ask him about this model he cut me off and said it was sold. I dont recommend this dealership.They had 3 listed he didn't know which one i was even talking about.
Dec 21, 2018
Rapid response to email and phone, and sales person Haleigh was awesome, would recommend this dealership
Nov 30, 2018
When I went over there, I had $2500 cash, they tried to tack on a bunch of fees, where the price
was over $3100 and it was listed as $1991, I told them I would not pay over $2500 for everything
so they let me have it for that. It has bad breaks I ask them if they would fix it they said no you
bought it you have to pay someone to fix them.
Oct 3, 2018
The dealership was great. I purchased this vehicle in a matter of hours. Luis was the most helpful salesmen I've ever had at any car dealership. The dealer got us in and out, worked with is on pricing and financing and had the truck spotless upon our departure.
Sep 23, 2018
i have looked online at several cars they have listed over the last few
months. When i go to the dealer they are not on the lot. This car listed
was online the day before but not on the lot the next day. I get back home it
is still listed online , so I go to the dealer the next day . The car is not on
the lot again . I did this 3 days in a row and the car was still listed
online.Once I seen it still online on CarGurus I emailed because if it is on
your website it has to be there,or so I thought. i received an email asking if
I wanted to see any other cars . I said no I only wanted to look at the one
listed. I never got a reply for the car listed. It smells like an online bait and
switch technique. i would not think this if I were not looking almost daily at
this dealer and going to the car lot only to not find the cars there.
Sep 19, 2018
Response immediately.
Sep 8, 2018
They were awesome fast and Fran did an excellent job.
Aug 29, 2018
Dealer contacted me quickly and they were nice and professional.
Aug 11, 2018
Good Communication
Aug 2, 2018
I was called and asked to come to dealership to test drive and after a 40 min drive to dealership, I was told the car was sold and was shown 3 differ cars. Not a good experience!! Classic bait and switch!!!
Aug 1, 2018
Quick to respond. Did not go in.
Jul 17, 2018
Yes they reply to me that's pretty much it they asked me if they can help me
Jul 9, 2018
Loved the car.....the dealer was pleasant but did not want to negotiate the price on a used vehicle. Later they reduced the price but did not contact me.
Jun 25, 2018
Initially contacted them via Cargurus for pictures of a vehicle, as none were listed on the site. I specifically stated to provide pictures first and do not contact me prior to that. I immediately got a call, no pictures. When I informed them of my request, I was told they would take a video and send it right over. That never occurred. Vehicle was sold a couple of days later. Based upon this experience I have no real desire to buy from them in the future.
Jun 19, 2018
He was very helpful. We didn’t make a deal. Something came up nothing with them. It just happens.
I found a nice used Corvette at Arlington Toyota.
It was priced higher than I wanted to spend and
they didn't accept two offers I made. I decided
to buy it and Mike was good through the whole
process. I planned a visit (we are 3 hours away)
and asked if they could hold it for me. They
wanted 1K to hold it and sent me an invoice as
well. There was a $694.00 charge for Dealer
delivery and electronic registration fee. I told
them I thought was very high and I would take
care of tax, tags and registration. They refused
and said it wasn't negotiable. Killed the deal.
Not willing to work with you so beware.
While I did not purchase this vehicle, I found the salesperson, Sandra Henry, to be very helpful and professional. She kept in touch with me via phone, texts, and email. She was respectful of my time and the process i was following in making my vehicle choice. She was knowledgeable about the vehicle I was interested in purchasing. I would recommend her without hesitation.
May 24, 2018
For the size of the dealership my experience was fantastic everyone was courteous and polite very helpful I will return on my next purchase
Apr 25, 2018
Salesman was rude and condescending. Never followed gave follow call to
say they where not interest in offer.
Apr 26, 2018
Response from current dealership:
Sorry to here that, Paul. I sure would like to get this resolved. My name is Don, the Internet Sales Director, and you can reach out to me at donski@arlingtontoyota.com. Thank you.
Mar 28, 2018
Our Highlander was rear ended and totaled on a Sunday, My wife found this
vehicle online Tuesday (It was exactly what she wanted). We were able to
move quickly on this purchase as a direct result of the response and
helpfulness of the folks at Arlington. Saif "Safe" Albanna was great, and
extremely helpful all week. We arrived the following Saturday morning to the
friendliest group that I'd ever encountered at a dealership. Two and a half
hours later (that's counting test drive!) I was following my wife to lunch in the
vehicle that she had set her heart on. Arlington Toyota gained a loyal
customer!
Mar 22, 2018
Called to verify availability. They said it was available took the next day off to go look at it. Just to find out that they sent it over to a Ford dealer to have some warranty work done on it so we weren't able to look at it after they told me it would be there and it was available for me to look at.
Mar 18, 2018
Dealer said they would hold the car for me that day. Drove from Orlando to
Jacksonville and had a trouble-free purchase. Dealer fueled up the tank and
spent the next day with my convertible at the beach.
Mar 9, 2018
Very quick to respond
Mar 5, 2018
They were really heplful
Feb 28, 2018
Extremely RUDE..
Lots of excuses, could not locate the vehicle for days and insisted it was red.
Kept saying how busy he was like that was bad or of any relevance.
Called two days later with the same dribble.. True Used Car Carney
Multiple emails from generated sources. One says yes we have it schedule a test drive. Another is already sold but we can put you in something else. Third was a actual person. How can a dealership quote on here 3891 then email you that the out the door price is 5382.86. You do the math. Way to much stuff being tacked on in my opinion.
Feb 17, 2018
very eager to sell the car...especially to let me know about a price drop....luis
allen helped me and made sure he'd do everything it took to get me behind
the wheel....i have his # on speed dial
Feb 14, 2018
Car was in way way back lot . Will not start
Feb 14, 2018
Salesman was prompt and very helpful. Extra nice person.
Jan 22, 2018
They have contacted me several times and I will visit them when I'm able to drive die to recent surgery.
Jan 12, 2018
I was contacted right away and set up an appointment to look at a car. Their customer service is wonderful and Saif was friendly and not pushy. I would recommend.
Jan 9, 2018
They responded back to me. They had an overpriced car that I was interested
in paying fair market value for. They wouldn't budge on the car, even though it
had been on their lot for 75 days. I moved in a different direction. Oh well.
Jan 9, 2018
They called me back but when I went in the car was already given away to auction.
Jan 8, 2018
Bought a car, and as i was driving it home for the first time it started smoking. I called the dealership and they refused to help me. The car is not driveable. Waste of money.
Jan 2, 2018
purchased from another dealer. I will say I purchase my 2010 Tundra from them and they are great!
Dec 25, 2017
I drove down looked at the vehicle than took the vehicle for a test drive even though vehicle was not ready to sell it was extremely dirty and the abs light was on after I drove the vehicle I went in and applied for financing and the dealer kept coming back with a different story every time I was approved for 20,000 at several others dealers any way the end result after requesting to speak with the manger was the vehicle was too old to finance after wasting over an hour of mine and my families time I walked away very unprofessional
Dec 21, 2017
Agent told me the car was immaculate. Interior was a stained mess. Had they bothered to detail it, it might have been a C+ or even a B-! Tons of agents standing on the lot while mine left me waiting at a desk. He knew I was there to make a full cash deal. Inexplicable.
Dec 21, 2017
Response from current dealership:
We apologize for the inconvenience. We sell and trade for several hundred cars every month and list them as they come in. Sometimes when a customer arrives they haven't been through the complete reconditioning process and probably don't show that well. It's certainly not the way we prefer it but it is tough to tell a customer to leave until it's ready to show. We always appreciate the input to help us get better. Thank you.
Dec 10, 2017
Dealer was helpful and polite, but their offer was not so nice at 3k under kbb trade in. Their vehicle listed above kbb and not competitive with other dealers comparable values. Seemed a bit greedy trying to make too much on both ends. Still plenty of room for profit buying at KBB trade in. Did not do business, but could have with more realistic trade in offer and willingness to sell at a price competitive with other dealers.
Dec 12, 2017
Response from current dealership:
Sorry to hear that, John. If you would contact me personally at donski@arlingtontoyota.com I'd appreciate it. We take your business seriously and any feed back you can provide helps us to improve. Thanks.
Nov 29, 2017
LIes lies lies This dealership was the WORST!!! experience I have had in my 50 years of living. We were interested in the car so we made daily contact only because we live 300 miles from the dealership. They would not return phone calls as promised. We sent financing paperwork via computer as they asked and was approved. We had to harass them for additional pictures which were not clear. And we took off work and drove 300 miles to look at a car that was not ready as they said it was ready the day before!
Nov 16, 2017
Great !
Was not impressed with my sales person. Called and spoke with him, let him know what vehicle I was interested in. Could not get him to answer or return a phone call after that, nor an email or text. I had cash in hand, he just had to answer the phone. My OPINION, I was not a high commission sale, so I got pushed aside until he had nothing else to do.
Sep 11, 2017
Did contact me right away
Aug 22, 2017
The Dealer was vey responsive and helpful!! I didn't purchase my vehicle here but it wasn't from their lack of trying... Just didn't find the vehicle meant for me. Highly recommended!!
Aug 20, 2017
If you're not awesome job they contacted me they sent me a video and they had me come by and test drive very nice car very good job very good price
I had to buy a different car. Couldn't get these guys to sell me this one. I called and spoke with a salesman on Friday the 14th and him again on Saturday to confirm he still had the car in stock. I told him I would test drive a local to me G8 GT and get back with him on Monday. So Monday the 17th around 1030am I called him, said I want the car, email me a sales contract. He said he would. By 4pm he had not done so. I called and left a voice mail with him and two other salesman just trying to get anything going. The next day I finally get someone on the phone with me. She was not at work when she called me back but said she would call later once she made it to work. That was still Tuesday the 18th. I did not receive any call or text until Saturday the 22cd around 12pm when I was on my way to purchase another car. All I received saturday was a text asking if I was still interested in the car, and it was not from anyone I had previously talked to.
Jul 18, 2017
Good
Jul 12, 2017
They contacted us promptly but we had selected a different vehicle that same day. So really very little experience.
Amit was very helpful! He called right away, sent a video of the vehicle shortly after and answered all of my questions. He was honest in showing me all the details of the car including dings. He was very transparent about the value of my trade and sent me follow up vehicles that met my criteria. He's been a welcomed breath of fresh air in the overwhelming and deceptive sea of car dealers/salesmen.
Jun 21, 2017
The car I inquired about was already sold, but I ended up purchashing a newer Infiniti from them with less miles. The sales manager, Roger, is an asset to their business.
Jun 2, 2017
Great service from our sales person Jake
May 24, 2017
Dealer reached out but never responded to follow up questions
May 17, 2017
Nice polite
May 9, 2017
Store was in disarray. Too much going on in a small space. Salesman did not have his own workspace. Sales manager offered 5000 under kbb for our tadd in and the vehicle that we were looking at was priced 3000 over lbs.
Not a place that I would revisit.
Apr 25, 2017
Daniel and Alan were very kind and helpful in the
purchase and delivery of our Mini Cooper S. The
dealership had the same model we were looking at
elsewhere for $9500 LESS! We were treated fairly
and courteously throughout an experience that is
oftentimes stressful and confusing.
Mar 17, 2017
Prices advertised are not entirely accurate - add a roughly $700 dealer fee
Mar 2, 2017
Very positive
Mar 2, 2017
The Sales Manager did the bate and switch
routine.... insulting. Being a 55-year-old man
being treated like a 21-year-old buying his first
car is insulting. The F&I guy insulted both me and
my wife by over pricing and service agreement to
the price we could nearly buy another vehicle,
and then just vanished. But Jerome was a great
sales person personally I would contact again if
ever doing business with Arlington Toyota.
Feb 26, 2017
I love their customer service
Feb 4, 2017
Saif provided quick responses. Detailed information and videos. I really enjoyed his customer service as it wasn't pestering.
Jan 23, 2017
They didn't have the car they advise in the Website and lied saying they did.
Excessively harassing. They keep calling even when I asked stop doing it
Jan 22, 2017
Communicated well and all inquiries were served in a timely manner. Driven sales reps.
Dec 17, 2016
Car was sold although add still running.
Dec 12, 2016
it was a great experience Saif was really polite and helpful I would really like to do business with you all and recommend your dealership to others. ****
Dec 8, 2016
Quick reply and follow-up. We decided not to continue in the market at this time. We may re-contact them in the future.
Dec 3, 2016
Sales person Robin was great to work with and very responsive.
Nov 4, 2016
Salesperson courteous, selection too limited, price not acceptable.
Nov 3, 2016
Pleasant, no hassel. Eager to find what I needed.
Nov 3, 2016
Response from current dealership:
Jennifer, Thank you for your review! We are so glad to hear you enjoyed your experience at Arlington Toyota. We look forward to seeing you soon!
Oct 9, 2016
He was thoughtful and followed up with calls and emals
Oct 5, 2016
Saif "safe" (last name reddacted) should find another
position! He is a sales person there. Admitted to having no
knowledge regarding current rebates. Very sad. Would
definitely NOT feel
confidence if I would have had to complete purchase with
him. Cash
purchase completed elsewhere.
Sep 26, 2016
Very nice and respectful.
Sep 16, 2016
The dealer responded quickly but didn't have the car or another car similar to offer.
Sep 15, 2016
Wonderful
Sep 1, 2016
Good experience. Just bought elsewhere.
Aug 17, 2016
Car was not pictured properly. Drove an hour to see the car and very disappointed. Car was FILTHY. Stains on seat and ceiling not shown on car gurus. Hole the size of cantaloupe in carpet. Service was ok, but dealer was on the phone on personal call on and off. Even on test drive.
Definitely will purchase my car local in my area. He did call the next day, that is why your recieving 2 stars.
Bottom line...would not have waisted my night.
Aug 14, 2016
Their sales-rep called me quickly with pertinent information. Thanks to all.
Jul 10, 2016
Good communication
Jun 29, 2016
Wasn't bad at first. They were quick to respond. I talked to someone right after they contacted me, and it seemed like we would be able to work together on my situation. Then I stopped getting emails for a few days. The next email I got was exactly the same as the very first email I was sent, asking if it was the car I was interested in and if I knew about any deals. I replied back saying that I spoke to someone a few days prior, but never got any replies back. A couple days after that I got another email for the holiday sale. I'm not sure what happened, but now it seems the car is no longer available.
Jun 29, 2016
Response from current dealership:
Meg, first let me say thank you for sending this review. This helps us see some opportunities we have missed. Guest feedback is critical for any business and here at Arlington we realize this value.
I would like to talk with you in person or over the Phone to discuss how we could correct this issue and assist in the purchase of your next vehicle. Please call 904.721.3000 and ask for Donald Westphal. Together we will make this wrong a right.
Thank you for your time and concerns!
Donald Westphal
Internet Manager
I would like to talk with you in person or over the Phone to discuss how we could correct this issue and assist in the purchase of your next vehicle. Please call 904.721.3000 and ask for Donald Westphal. Together we will make this wrong a right.
Thank you for your time and concerns!
Donald Westphal
Internet Manager
Jun 23, 2016
at the time of the call the suv was available . but when they called me back less than 10 min later the veh had sold
Jun 19, 2016
Even though I did not buy from them, they were very informative.
Jun 17, 2016
Very helpful, but truck not on lot.
Jun 14, 2016
Dillon was great.
Quick Response and sent a video of the inventory.
Jun 8, 2016
It was onr od the best car buying experiences! Harry Best . Nathab Dennis & Roger were awesome
Jun 4, 2016
Fantastic experience. I definitely recommend Arlington Toyota and plan to
purchase a car from them soon.
Jun 2, 2016
Excellent with contact and attempt to assist in my search.
May 23, 2016
I got immediate response and periodic updates from the representative.
May 23, 2016
great dealer, bought from them. Great customer service as well.
May 21, 2016
Have a deposit on a beautiful 2008 Toyota Camry Solara SLE Convertible. Made this deal long distance and Kara and Chance worked with me on price and sent videos of every detail of the car. Probably the smoothest car-buying experience in my 43 years of driving!
Great People!!!
May 20, 2016
Used Truck was at auction but if I was interested which I was, they would
bring it back. Never heard back about that. Got a bunch of emails from a
agent that had nothing to do with a used truck for sale. Salesman doesn't
read his emails because I wasted my time replying to his questions about
what i was looking for, got same email again a few days later. Oh and one
email with a video of him going on about himself.
May 9, 2016
Donald and Cara were a great team. Randy our finance guy was awesome as well. We haven't bought a car in awhile and I can tell you the experience was amazing. So much easier to buy here!!!
May 4, 2016
Dealer was quick to respond. The sales guy was friendly and helpful to help clise the deal.
Apr 30, 2016
great folks
Apr 20, 2016
Dealer responded and then never got back to me.
Apr 12, 2016
Fast response to email.
Apr 11, 2016
Wound up buying a new 2016 Toyota Tacoma SR from Kara. Very
professional and honest sales person and dealership.
Apr 10, 2016
Great buying experience
Apr 9, 2016
Great
Apr 2, 2016
The salesman did not have sufficient information to answer my inquiries and
did not get back to me when he said he would.
Mar 21, 2016
Did not buy but the sales guy was ready
to help and quick to contact me and
followed up with emails
Mar 16, 2016
Car was sold, however they did present several other car options however
none were in the desired price range
Mar 6, 2016
Internet salesman out sick 2 days ,
When I got there with a check ,
someone else sold the truck. Now i get to start over
Mar 22, 2016
Response from current dealership:
Herman,
Let me first start off with an apology. The salesman you were working with should have stayed in constant contact while you are actively seeking for a certain vehicle. We can never fix certain problems until we know they arrive, so thank you for letting us know. These reviews help up better serve our clients.
I would like to talk with you personally about your experience and show you how Arlington Toyota can assist in your next purchase.
Please call me at the dealership @ 904.721.3000 anytime.
Donald Westphal
Let me first start off with an apology. The salesman you were working with should have stayed in constant contact while you are actively seeking for a certain vehicle. We can never fix certain problems until we know they arrive, so thank you for letting us know. These reviews help up better serve our clients.
I would like to talk with you personally about your experience and show you how Arlington Toyota can assist in your next purchase.
Please call me at the dealership @ 904.721.3000 anytime.
Donald Westphal
Mar 6, 2016
Couldn't get the right vehicle for the price I wanted.
Feb 19, 2016
Vehicle was not on the lot when I arrived.
It was never taken off the site and it is still
on the site. Bad experience when I visited
the car lot.
Feb 15, 2016
Go see Dillion C . He got me in my 2014 chev sonic in less then 4 hours !
Feb 5, 2016
Wonderful experience with Don @ Arlington! He was very responsive and I bought my car with no issues! Transaction was very fast and professional and I highly recommend the dealership!
Feb 3, 2016
Drove 2 hours to find out the car was
smashed and improperly repaired.
Awful experience.
Jan 30, 2016
Very helpful and contacted me timely.
Jan 30, 2016
Courteous and personalized service.
Jan 27, 2016
It was quick for me! But the environment
is like a factory in there lol
Jan 25, 2016
Responded but over priced
Jan 13, 2016
Very professional.
Dec 20, 2015
Did not go to dealership but they
did follow up to an email
Dec 16, 2015
Brisk, diligent, workers who informed
me on everything I needed to know!
Dec 7, 2015
I was helped by dawn she was very nice. They
Do have sale people out and ready to great and
help you. They do not give you any Value for
your car.
Dec 1, 2015
I was upside down in my Toyota and
REALLY want an FR-S. We spoke for
over a week and I told him the facts
about my car and situation with high
mileage and he said he was confident he
could get me in the car with no money
out of my pocket. I didn't think he could
do it- well, I'm driving a brand new FR-S
with no money down and a more than fair
offer on my trade. He also didn't waste
my time when I got to the dealership. He
got the vehicle appraised let me know
what I was looking at and got the deal
done quickly. Jake is FANTASTIC! If your
looking for a new car go see him at
Arlington Toyota located @
10939 Atlantic Blvd
Jacksonville, FL 32224
Nov 23, 2015
Good deal. Nice people. TC was great.
Nov 12, 2015
great
Nov 3, 2015
salesman at first appear to be ok,when it
came down to getting out the door
priceseems to be a secret would not put
nothing in writing or we could take it to
the bank,disappointing this one's for the
great dealership and have bought a few
cars from them big corporation is taking
over.too bad I really wanted the car.
Nov 4, 2015
Response from current dealership:
Steven,
We are sorry you had less the great experience. Please contact me directly. 904.207.6101. I will be glad to assist you further.
We are sorry you had less the great experience. Please contact me directly. 904.207.6101. I will be glad to assist you further.
Oct 24, 2015
good email response
Oct 21, 2015
Pickup was sold but they still took time to answer questions and
looked up stats for me
Oct 16, 2015
Waited a half hour to see the car which they could never
find. This is after i received an email confirming the car was
ready for test drive.
Nov 4, 2015
Response from current dealership:
Kelley,
I'm sorry that the vehicle wasn't available when you arrived. How far after you confirmed the vehicle was here did you make your visit. I would like to address this with my team for a better future experience.
I'm sorry that the vehicle wasn't available when you arrived. How far after you confirmed the vehicle was here did you make your visit. I would like to address this with my team for a better future experience.
Oct 8, 2015
Great salesman and finance officer
Sep 27, 2015
No pressure. Jay was easy to
work with.
Jul 9, 2015
Great dealer. Very responsive and
will to work with the buyer.
Mar 29, 2015
they didn't have the car i wanted but they really took care of me.
Feb 20, 2015
really cool , the sales agent Davis is really good we well done.
thanks Arlington dealers.
Jan 9, 2015
They advertised a car they didn't have. It took a couple days to
actually speak to the sales person.
Jan 1, 2015
Bought a 2012 Ram SLT Bighorn Edition from John Perrin, Great experience and wonderfully helpful company.
Dec 27, 2014
Got the truck I was looking for
Nov 19, 2014
These guys advertised a vehicle they didn't evn have to
get me on the lot. Once they realized I was looking for
something very specific they never called me back even
though they said they would
Jun 30, 2014
Very helpful and professional
Jun 27, 2014
Did not ultimately visit this dealership, but the online team was fairly responsive and easy to work with when asking for quotes. Contact was minimal but I have no complaints.
Jun 5, 2014
Great dealership if you get the right sales person!
Apr 7, 2014
Big dealership with big prices. .several add on fees...advertise low prices..they
have nothing with low prices. .
Mar 17, 2014
AT had the car I wanted at a good price. They gave me a fair price
for my trade-in. I was very happy with the experience.
Aug 26, 2012
Erick drove to my house....no pressure.....very polite and informative.