Alsbou Motors Riverside

Buying a vehicle is always stressful but this was a good experience and great customer service

Very Shady dealership. Was interested in a 2015 challenger SRT very great car and great price. Upon trying to make a deal after giving my information and setting up and appointment on the day of the appointment I was told the vehicle was not available because it was " undergoing extensive preparation for sale" and they tried to get me to buy a lower trim model . So I waited days and the vehicle was still listed so I called them and they told the vehicle was sold. The vehicle listing is still up even days after they told me it was sold. Had a friend contract them and ask was it available and they told him yes.

Very goood !

Not up front with trucks information and avoided all mantince questions! When advertising the truck dealer said that it was a one owner truck and looking at the Carfax it's showing that the truck was a 4 owner truck so either he didn't know or was not forthcoming with the real information!?!?

Fast and courteous

So I sat on this for a few days now. These guys honestly seem really nice... but after going in testing the car out everything was good until they got funny with the numbers. The car started out at 15,999 which was great... how did it end up at 20,550 was beyond insane... specially befor even running my credit. Then after running my credit they all came out because im a first time car buyer with decent credit... I also had the money to just buy the car. I should have been paying around 18,500... I had the money but they were trying to work me over a bit and I honestly wasn't for it. Sure everyone needs to make their money but come on. Then after I left... they call me back to see what they could do and literally hung up in my face. Now I can deal with a lot. Im like to take it easy... but this time the DISRESPECT is just too much. They lied about the price. They tried to get more money before the credit run by manipulating features the car come with. Then get mad and hang up. Nope!!

I love the staff here at Alsbou treat everyone that walks into their establishment like family. The staff makes sure you leave with a great car for a amazing price. I will shop here continuously. Thank you guys!!!!!

Fast response!!

Responded timely with my questions.

Responsive and informative.

Followed up

The sales person was very polite and professional

great service they treat you like family

Very fair and helpful. Felt like they honestly had my best interest in mind.

Car was sold but was still advertized

Friendly, professional and fast

Great follow up. I didn't get a chance to visit this dealership, but the sales team was amazing. They didn't have what I was looking for, but they continued to try and help me with buying a car.

Very helpful and attentive. Great service.

I have not been to this dealership yet but they have been very helpful over the phone.

Yes we talked

Responded quickly

Very helpful

Today in age, technology is key! And Mo at Alsbou Motor Riverside, mde everything so easy but emailing with me back and forth. Such a great experience!

Awesome ser ice, i recommend to buy here

Great and friendly people.....gave me a good deal.....met my needs.

They followed up promptly, but did not have what I wanted.

Great response time but the car I was interested in was unavailable. Already sold. If they came up with the car I was looking for I wouldn't hesitate to call them back.

Representative responded quickly to my email.

They are an awesome dealership. Don't let their size fool you, they are very competitive and willing to negotiate if at all possible. They have a can do attitude and will not sacrifice quality over quantity.

Good customer service, just make sure all items in the purchase order are revealed to you upfront before negotiating the price. Do not play the 'out the door price' game, just deal with the sale price and TT&L... that's it.

Awesome team. Very professional and the best

Very positive experience

All smiles as they try to wheel and deal you. I say this because they only talked about lowering the suggested price once claimingredients it was already lowered (found the same make, model, and year car at three other dealerships for about the same price; $20 difference. Low balled me on my trade in and made it seem like it was going to be an issue getting someone to by it; I did a trade in value on my car on three different websites and what I was asking was not the excellent or good b8t the fair value and could not get them to meet that price. The "I have to talk to my manager" dance got real old real fast. They only wanted to use the BMW creditors instead of the ones we suggested. Bottom Line Up Front, they want to make a killing on every deal and not give you the satisfaction of getting a good deal. When it's all said and done, if the price does not work for your budget you have to walk away. #Madethistripfornothing#timeiwillnevergetback

Very Nice

Very pleasant and friendly personal. Deb is a very helpful sales person and makes you feel very comfortable. I recommend this place to anyone who wants a new car .