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Airport Chrysler Dodge Jeep RAM
About Us
Welcome to Airport Chrysler Dodge Jeep located in Orlando, Florida. Our Chrysler, Jeep, Dodge dealership has a great selection of new and pre-owned Chrysler, Jeep and Dodge cars. If you’re searching for a new car, browse our inventory. If, instead, you’re looking for a pre-owned car in Orlando, we can help you there too. Browse our large selection of pre-owned Chrysler, Jeep and Dodge cars as well as vehicles from other top manufacturers to find the right car for you. At Airport Chrysler Dodge Jeep we don’t just sell cars, we provide a complete car buying experience. We provide our customers with everything from car repair services, auto parts sales to car loan financing. Come visit us today!
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Today 9:00 AM - 8:00 PM (Closed now)
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5751 Eagle Vail Dr
Orlando, FL 32822
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Feb 23, 2026
Be warned that they do not accept finances
from outside the state.... I came down to buy a
car prequalified from my bank and they would
not accept payment from my bank and I was
forced to use one of their financers who was
4% more. This isn't me just making something
up. I have the proof of it...... other than that it
was great! I will have to refinance when I get
back home with the truck
Jan 30, 2026
Termine haciendo la compra
Dec 4, 2025
Straight forward, they are top notch and reputation means everything in selling vehicles. Highly recommend!
This dealer is a mess!!!!! They reached out to me. we set up a time for the next day to look at the car and test drive it. That morning before I left they contacted me to make sure I was coming in. Then the sales person called me to make sure I was coming in. I told him I was an hour away. I got to the dealership. They told us to sit. They would get the keys to the car. Then they came and told us that the car had been sold. And it actually sold the day before. No one communicated with us that the car had sold. A manager then called us later to see if we were going to show up for our appointment at 12:30. This was at 1:15. He didn’t even know the Car had sold. This place is a mess!
After being in contact with them all week about a specific vehicle we arranged a
appointment and even spoke on the morning of, I was told a video would be sent which
wasn't. After arriving at the dealership I was told the person I was talking to "called out"
and that he was a P.O.S. was then told it was in "detail" and then another 10 minutes later
was then told the vehicle was being worked on still due to a small exhaust leak. Had no
mention of this prior. Was asked to look at other vehicles and told that "I'm still going to be
buying a vehicle" and that "things happen" something did happen. I walked out.
Feb 4, 2025
I purchased this car, it was just as they described. Super helpful and knowledgeable. I will definitely buy from them again.
Show older dealer reviews 295
Mar 30, 2024
This dealer told me to come in and look at a car when I got there they just said forget the car was sold the least they could of done is called me and let me know they are really bad with customer service
Aug 20, 2023
Very good to work with!
We bought this vehicle. Was an absolutely great experience. There was a break and rotors needed repaired. Didn't notice until on highway. But, they were great and repaired it the next day at no cost. The salesman was great. And the finance guy as well . I will definitely come back again . Very pleased.
Nov 21, 2022
Feedback positive
Jul 6, 2022
Not a good experience at all they lost the key to the truck I contacted
them every single time. 1 week before ever given a quote and they
low balled me. And the agent was kinda rude in his text replies
Jun 12, 2022
Called for a vehicle receptionist told me the price of the vehicle. Drove an hour just to find out they wanted 16k over msrp . Waste of time.
May 18, 2022
The sales girl was great!Had a long wait 2 hrs for the paper work guy to call us in and get everything done.In the end it was a great buying experience, and I love my new Jeep.
May 12, 2022
Honestly.. incredible… Angel and Nick made the purchase easy, no stress whatsoever and very easy
Apr 23, 2022
Reply but no follow thru . Contact the Dealer
was contacted by a salesman and I sent the
information you requested but it was never
sent a quote like I was promise. Since then I
purchased a Rubicon from another dealer
Apr 1, 2022
very responsive
Dec 30, 2021
Prompt response and follow up
Jul 25, 2021
Great
Jun 30, 2021
Contacted them about this vehicle. Back and forth for 2 days and then crickets. Had I not contacted them they would have never contacted me again. I may not be the most ideal candidate to purchase a car, but I didn't deserve to be treated like that. The unprofessionalism was astounding.
Apr 6, 2021
Paid 700.00 dollars to ship it. They drove a car that had 13 milies on it 400 miles.
Entered my driveway at a price that was 1500 dollars more than we agreed upon. Ran
my credit 4 different times. The car had 435 miles on it and I paid full price for a used
car. Do not purchase from this dealership online. The salesman Sean "styx" was
awesome, extremely helpful and courteous. Sean took a personal video for me to
observe the car and helped me through the process of buying a car online for the first
time. It started out as a great experience but turned out to be a nightmare. The car
itself is awesome. Would recommend a scatpack to anyone but just go pick it up that
way you don't get cornered with paperwork for a new car that has 435 miles on it and
you are paying msrp on a used car.
Mar 13, 2021
Quick response...courteous
Feb 28, 2021
The worst experience I have had talking to dealers. Over $5000 in hidden costs after on top of the list price. Contacted by over 4 different people asking the same questions and never answering mine. Never called back several times when I submitted an offer. Very unprofessional.
Feb 20, 2021
The salesperson was very helpful, but this dealership had too many fees and the vehicle was damaged on the front driver’s side.
Feb 17, 2021
Friendly, courteous, fast!
Sep 17, 2020
Very nice and willing to listen to what I needed! Great job Manuel
Sep 13, 2020
Bait and switch!! DO NOT GO THERE!! Price went up $1,173 for "reconditioning" plus $988 dealer fee. They won't negotiate and expect that from an email!!!
Sep 6, 2020
Sales person waited as I was running late and was very nice and informative
Jul 7, 2020
Representatives from airport Chrysler dodge jeep contacted me by phone and email. Answered my questions promptly and offered to answer any other questions about the 2020 Jeep Gladiator Sport.
Jul 1, 2020
I contacted the dealership with a question about the car I was interested in. I received 3 replies, none of which answered my question. I wanted to know the out-the-door price for the car. I had to ask again. When I finally got the answer, the fees added $4,000 to the cost of the car. I told them that was high and requested an itemized list of fees. It was like pulling teeth. I didn't get the itemized list. In the meantime, they sold the car
Jun 28, 2020
Very helpfull just not the car I want. They’ve
followed up numerous times. The condition of the
car is perfect with one exception a good size rock
chip on the front hood
Jun 17, 2020
Dealer contacted me right away but never could show me they had the truck on their lot.
Jun 14, 2020
Prompt follow up and relevant follow up.
Jun 7, 2020
Very responsive, but not over bearing.
Answered all questions.
Jun 4, 2020
Quick to reply n answer questions thx
May 15, 2020
2 years ago I went to this dealer for an agreed upon price over email, phone and text. I drove over an hour to get there and was given the keys etc only to be approached by the finance manager in front of a group of people to be told me they ran my numbers with the wrong vin number and they would not be selling me the vehicle (that I already had keys for) for the price discussed. Embarrassed both my wife and I when he requested his keys back.
This time I figured time had passed enough for round 2... boy was I wrong. I was very upfront about expectations so not to waste my time again. I drive over an hour to get there. Upon arrival my sales guy was busy and I was handed off. Then only 1 of the 2 vehicles I came to see is available. I am ok at this point because the one I liked more was the one there. Now for the numbers... my trade value was $3000 less than promised AND my out the door price $14000 more than I was coming in for. Save yourself, find your vehicle elsewhere.
May 5, 2020
The sales rep was a good guy , but they are way over priced and the sales manager said that they don't think they should have to negotiate their prices to match the competitions prices so I bought my truck from the competition
Apr 24, 2020
Did not buy this RAV4. Dealer added on an
exhorbant amount of bogus charges. Got up and
walked out
Apr 10, 2020
It was very nice the truck was nice and they delivery the truck to us . I will shop at airport Chrysler Dodge again you should do same
Dealer had multiple hidden fees that they couldn’t really explain including a 1,600$ vehicle reconditioning fee for a used car that had 5k miles on it.
When asked what the fee covered they said all used cars have it because of the work that needs to be done on them, when asked what work needed to be done to this basically brand new car they couldn’t explain.
The dealer also had high pressure sales tactics and made for an unpleasant experience.
Perhaps an ok dealer but the salesman I delt with was horrible! Rob is his name. Rob will keep you waiting for HOURS. Rob will withhold paper work to keep you from seeing the numbers change! I was with my dad and EVERY TIME he got on the phone Rob appeared and tried to get me to agree to some deal before my dad noticed I was getting screwed.
Jan 24, 2020
Nice
Sales Rep responded quickly and set up an appt.I reviewed their site further and found a 2nd car I wanted to see
too.There's were things went bad.Sales rep told me that if I wanted to see the other car (which was on a hold lot)
that I needed to complete all the financing paperwork and get approved before they would bring car to lot.I told
him I would not do that He had his manager call me back.He repeated the same info,proceeded to argue w/me
stating that I was being unreasonable about wanting to see the car before signing.He said,it's the same car(it was
the same model/color) but,it's a used car, not new and there is a big difference.I advised him I was not going to
argue with him, I would not be coming by thanked him for his time and ended the call.The next day,received an
email from him asking how was service.I responded reminding him of our call.He replied stating again I was
unreasonable,comparing other dealers,noting his way is better.I replied,advising not to contact me again
Jan 5, 2020
I live in Georgia. And was browsing different states to see prices on specific vehicles. Yes airport reached out to assist me in my inquiries. Good job they do. Unfortunately I'm not ready to buy.
Overal great, great prices and good deals, Until
you find out ALL THE MONKEY FEES.
The sales people are helpful, but be prepared to
add about $3,000 dollars on top of the internet
price, Not including interest on your financed
loan.
After submitting my initial rating, I’m contacted
again to please extend my review for the benefit
of others and asked to be more specific, as if I
wasn’t clear enough the first time....lol
When to look at a car that was priced at $12999 after all their fees the car went up to all most $19000 that is $5000.00 in fee and could not get a answer on why so much on fee 0if you want to be ripped off go here then after I let they call and text and email me saying that I wont find a better deal but I did some where else
Nov 24, 2019
Contacted immediately. Rear axle ratio was not the one I wanted.
Nov 18, 2019
Dustin was very helpful in getting us in to our Jeep. Highly recommend him
I bought the car, but it was the worst experience I have ever had. Dealer was very unprofessional. He
said he would final price he would give me is $20,000 flat, but then when it comes to payment it
appears as more than $20,300. He said he sorry for the miscommunication and he gave me @20,200.
Worst thing ever, but I don't want to waste more time to look for another place and didn't want 3 hours I
spent with him to be wasted so I bought it.
Dealer had $1,173 in “reconditioning fees”. Another $998 in dealer fees and $245 in non tax fees. I also had to negotiate them to waive a $1,000 fee for wanting to pay in cash. That’s $3,417 in additional fees they were racking on. Unbelievable how anyone would buy a vehicle through them. Just be aware of this so you do t waste your time.
Sep 5, 2019
Nice people and follow ups
Aug 31, 2019
I drove over an hour to look at this vehicle and it was already sold when I arrived . They did try to sell other comparable trucks. Not at all pushy. I just wish I had a more knowledgeable sales rep. My sales rep called in sick that day.
Aug 27, 2019
They followed through
Aug 18, 2019
Sales representative Mathew Finamore first contacted me and he scheduled to meet with me to see the car, I showed up and he wasn’t there. With that said, another rep Drew Saunders was there and did and excellent job
Aug 17, 2019
Easy to work with.
Willing to negotiate.
Not pushy.
Worst experience of my life. Salesman was incompetent. Never explained any of the features of the vehicle. Always tried to get you in a “new” Jeep because of the end of the month quota. Couldn’t find the keys to allow us to test drive the vehicle. Finance person said he submitted an application to my bank for financing. Then said they denied me so I was stuck with a higher interest rate. HE LIED!! I called my bank the next day to inquire why I was denied. They said nobody ever submitted a request to them. Stay away from this place!
Jul 29, 2019
I am extremely disappointed in the response my husband was given when we asked the representative what kind of deal can be worked out if
we are paying with cash. The rep stated "the price would actually go up if paying with cash as this was a deal contingent on financing only."
First of all, this was false advertisement as this was not mentioned anywhere in the ad on CarGurus. Further more; I think it's disgusting how
businesses like yourselves take advantage of customers...they ALL want to keep people in debt! You ought to be ashamed of yourselves and I
will NOT be doing business with you and I most definitely will spread the word!!
Jul 25, 2019
I understand that a dealership is in business to make money. That’s why anyone is. But after working with this dealership I was so upset and confused. Several times I received prices for different vehicles. Not the one I inquired about. I figured ok misunderstanding maybe they were busy. Once I finally got a price for a 2017 model. It was almost $70k. I can buy a new one here in town for that price. After continuously telling them I was doing tax title and license with my bank. They still added all that in would not take it off and added more than what I was asking for. Extra key fobs and at $600 at that. Added $1000 to internet price and claimed on the add on car gurus that it says if I financed with them I could get that price. But I went back again and read it over. I never saw where it says that. Their fees are completely outrageous. Their document fees are literally 9 times of almost every other dealership I’ve dealt with. Not to mention a $1500 fee they call reconditioning.
Jul 23, 2019
Salesman was persistent but not pushy. The inventory was more than sufficient to make a selection. I'd recommend them to my family members and will check them out in the future.
Jul 23, 2019
Great
Jul 17, 2019
I got an initial response, told the guy what I was looking for, no follow up call in 2 weeks
Jul 14, 2019
The staff contacted me and answered my questions. Salesman Kenny sent me a video of the vehicle greatly appreciated
Jul 5, 2019
I did not like the way the dealer wanted to do business. the car has HAIL DAMAGE the dealer did
not offer this info up front and I felt like he was trying to hide it. I will not do business with them
ever
Jun 24, 2019
Two people from the dealer contacted me and even sent a video of the vehicle, however the car of interest is way
overpriced and I couldn't get a straight answer from them on their best "out the door" price.
May 23, 2019
The are NOT GOOD.
The dealership plays games with their advertising. They’re advertising a car and lowering the price and when you get there they say it’s not available. And then the next day they call and say would you like to see the car again. I called back it’s not available. It’s on lying the next day at a cheaper price, I would NOT USE THEM. Then they called me on a Monday and say the car is coming back and will be detailed. They play too many games I will never buy a car from them
May 16, 2019
My experience was great. Jose was an awesome person to work with and I definitely recomend him. Thank you Jose and everyone else at Airport for this experience.
May 12, 2019
They responded same day with a video of the car. Definitely will be going there to buy my car.
Apr 30, 2019
All were very professional and friendly. Answered all our questions. Love our new car.
Apr 30, 2019
Great experience,
Responded quickly
Apr 11, 2019
Good experience.
Apr 6, 2019
My experience at this dealership was well over satisfactory for me, and the result was the purchase of this great auto...
Mar 26, 2019
Sales were great. Found exactly what I was looking for.
Mar 21, 2019
It was great everyone was very professional.
Mar 16, 2019
Dealer had car pulled up and ready when I got there. When I asked to look at other options he walked me to couple others that met my requirements and was able to get a side by side comparison before picking one.
Mar 7, 2019
I went there in person to buy this vehicle and the
ridiculous fees they added on brought this
vehicles total to over $35,000. Had a very nice
salesman but the fees were incredibly
overpriced. A recondition car fee for
$1600.00??? $1300.00 for a 7 year 100,000 mile
warranty that is a standard Chrysler dodge
warranty. Do your homework before you go. I
walked away from the dealership and very glad I
did.
Mar 6, 2019
Got an almost instant call back, very nice & courteous guy, my ex & I traded cars, so I no longer needed a new car. I'll keep you in mind next time I'm car shopping. Thank you!!
I initially attempted to purchase this vehicle. I found out that there were many additional fees above the advertised cost that made this car
much more expensive than other options. Conqequently, I did not complete the sale. They did offer to remove some of the charges but the
price was still not competitive and I was irritated that I had wasted my time.
Mar 6, 2019
I was contacted super quick (just hours) after I requested more information on a 2018 Chrysler.
My dealer was very polite and very courteous. He listened to everything I had to say and answered
questions that I asked. Although there were fees that I was unaware of at the moment of entrance,
they make sense. They did a wonderful job detailing and conditioning my car. During my time there,
I had to make a couple phone calls to insurance companies. The dealers were very patient, even
helpful during this time.
Overall, as my first time ever purchasing my own vehicle, I had a very smooth and positive
experience. Even when I moved to the financial side of the purchase, the finance employee was
amazing.
I recommend this place to others looking for a vehicle. It is very worth it and I found my current
dream car... I even got to drive away in it :)
Feb 28, 2019
Amazing dealership. They took time and made video of car I was looking.
I was in contact with a salesman via text and
email, he kept asking when I was coming in, then
I told him I was coming , sat in traffic for 40
minutes , arrived at the dealer and they said he
left early. The other "salesman" didn't even offer
to show me the car that I came to see and didn't
even ask to see my trade . Then he said I would
need to put down $5k to but the car. I then had to
drive 2hrs away to get a decent trade in offer,
$3k more than anywhere in Airport lost a sale.
This is not a good place to buy a car and btw , I
have great credit. I purchased a 2019 Charger
somewhere else.
Feb 18, 2019
The online prices are extremely misleading. They want you to finance through them, and if you use your own financing, the prices skyrocket to thousands more. Not worth it.
Feb 9, 2019
Excellent, The Employees from Airport CDJR made my first car buying experience amazing, quick and easy in a time of need. I recommend every one purchase a car from Airport on Car Gurus
Many extra fees, one fee that I questioned was a reconditioning fee for $1260. I was told that it was a fee to "get the car ready for us to buy, such as cleaning it" Really?! After telling our saleslady that I didn't think that fee was fair she pretty much showed us the door and kicked us out. Stay clear of Airport Chrysler!!!
Jan 18, 2019
Very nice friendly no pressure great experience.
Jan 8, 2019
Very helpful.
Jan 5, 2019
I was pleased with my experience my salesman Andrew Cohen was great!
Dec 15, 2018
Yes they responded.back quickly and was helpful..
Dec 14, 2018
veryhelpful
Dec 2, 2018
Although I didnt buy from them, they were very nice in answering my questions.
Nov 25, 2018
One of the best car buying experiences I have ever had. Fast and friendly and informative response to my online inquiry. Very accomodating to my schedule. Upfront pricing. Super friendly. The Jeep I was interested in was ready for and waiting for a test drive as soon as I got there. No pressure. I got there at 630 and was home but 930 with my new vehicle. Gave me more for my trade in than other dealers I had already been to see. Thank you!
Nov 13, 2018
This dealership was very helpful and Alex was great. He treated my friend and I with respect. He was very
prepared for our appointment and was well knowledge of the vehicles we came to see. We didn't have to wait
much. The managers were also great, unlike other dealers where after you see the car the sales associate sits
you down and you have to wait for the manager to come by to check on you. The manager called a day not
push you on the car but to see if there were any questions. I will definitely recommend this dealership to others.
Nov 9, 2018
I spoke to Erik the manager and told me the car is there and ready for me and I live 3 hrs away. I drove up with 2 young kids and when I got there he told me the car is not available it has been sold in auction a few days ago. So knowing that it was not there he still had me driving 3 hrs. Horrible service I would give a negative if I could.
Nov 1, 2018
My salesman, Matt Finamore was awesome. He was easy to deal with and followed through before, during, and after my purchase.
Oct 29, 2018
They emailed me right away, asked to call me. I said I would have time to
talk, on Monday. He will call today and we will see from there.
Sep 30, 2018
Pros: In this location sales and admin staff are ready to deal, they are extremely busy, but once they knew I was there to buy they went as lower as possible to accommodate my budget.
Cons : The odometer was higher than advertised, dealer low balled me with my trade and tried and applied super high fees on top of the sticker price. Like I said these people are busy and it took a while for someone to come help me.
Be ready to negotiate hard, be ready to walk out if you need to. I gave them 4 stars, because once they tried and worked with my numbers.
Sep 20, 2018
Very prompt on response and info
Sep 15, 2018
Great
The worst experience I have ever had. Don’t waste your time with this dealer. I called ahead and asked if a vehicle was avaialable. I drove an hour to see the vehicle, and the vehicle was not ready to be seen. They claimed it was being detailed. When I requested to see the vehicle, they told me I could not because it needed to be inspected. They asked if I could come back two days later. They clearly did not have the vehicle, and should not have told me to come out. Terrible, zero stars.
Sep 10, 2018
I bought this car and felt it was a good value. The dealer was very
responsive.
Sep 3, 2018
I this car has been in an accident and the dealership advertising describes clean carfax .... I saw it with my own eyes so I decided to leave the dealership and not buy it... Thanks
Aug 30, 2018
Very Good
Aug 29, 2018
Did not like the Kia. Had a bit of dings and did not look that good. The dealership did not seem that knowledgeable
About the car or warranties left on it.
Aug 29, 2018
Staff. Was friendly and helpful just couldn’t make the deal
Aug 26, 2018
Jeep turned out 10k higher than listing. I understand tax and tag but
10k?
Aug 23, 2018
Contacted me right away. Car was ready for a test drive when I arrived. Overall experience was good.
Aug 21, 2018
Saleman Daniel was GREAT! Very knowledgeable, he was awesome.
Aug 20, 2018
Timely responses to all my questions and good follow-up.
Aug 3, 2018
Good experience.
Aug 1, 2018
Did not have a good experience here. I was called "boss man" the entire visit, and they were not good at negotiating. More a "take or leave it "approach by them.
Jul 26, 2018
Worst experience EVER!!!! I was visiting Florida from
another state. The price of the car was a great deal. But
because I live in another state, the sales manager stated
that I would be taxed twice and they were adding so
many additional fees. If I would have purchased the car,
I would have paid an additional $5,000 in taxes and
other fees.
Jul 25, 2018
Even though I didn’t purchase this truck, the team was great to talk to and quick to respond!
Jul 19, 2018
Said car was available drove 97 miles for them to say that car was in one of the other stores and was not there very disappointed as they should list the car at the correct location would not go back there
Jul 8, 2018
Grace, Daniel & several other representatives from Airport Chrysler Dodge Jeep in Orlando, FL were very helpful & extremely diligent in keeping in contact with me. I ultimately purchased a new wrangle in Jacksonville, FL. Thank you.
Jul 8, 2018
Fast response and very chin cooperative
Jul 3, 2018
Very helpful and I love my new Pacifica. Worked with Manny, Mo and Randy at the dealership. We didn't buy the car we saw on Car Guru's but Manny made the suggestion if he could find the car we wanted and the payment was still within our range, would we be interested? He found my perfect car in Davenport and the staff brought it to the Airport dealership. Everyone was great to work with. More like working with friends.
Jun 19, 2018
The exchanges with the seller have been very correctes. we have good exchanges. I am satisfied.
Jun 14, 2018
quick and easy, but some accessories were missing
Jun 8, 2018
Awesome!!!
They were not very prompt. They marked up their out the door price by more than $3000 with such things as "preparation for retail sales", "auction fees",and large handling fee,This made this a waste of time for me and the dealer.
I made a counter offer to their price and they never responded.
May 17, 2018
Awesome experience! Easy to deal with. Walt worked very hard to get me my truck.
I would give less than one if I could. Drove 60 miles to this dealership. The first problem they had locked the key in a toolbox so we couldn't even start the van. We started talking prices and they would not come down at all on a used van. The thing they wanted to do was charge an extra $1000 because we were paying cash. Screw Airport Dodge.
May 10, 2018
They are great. They worked with so I could get in the car I wanted. I highly recommend
Apr 5, 2018
I got 3 e-mails from them arking if I had any questions. I asked 3 times for the color of the interior, never got an answer.
Apr 4, 2018
Quick response and very helpful!
Mar 27, 2018
Great dealership I worked with Trent he was very helpful determined and we got me in a car!!! I’m so happy great place to buy a car. Got there and ended up getting a Nissan
Mar 15, 2018
Dealer took the time to take a video of the car just for me!
Feb 24, 2018
I dealt with a very experienced and concerned salesman who showed concern for the buyer and not just empowered by the idea of selling a car. I will confidently always check from time to time to see what deal catches my inner interest from this dealership.
Worked the price of the vehicle very easily via email. OTD price was
provided to me that was precisely as advertised online. Vehicle was a new
2018 Jeep Wrangler. I drove to this dealership 2.5 hours from where I live
because of pricing. My salesperson "Sean Alicandro" was extremely
professional and made my purchase as smooth as buying a gallon of milk at
Publix. No kidding, NO games were played and I was highly impressed with
my entire purchase experience at this dealership. Highly recommended!!
Feb 3, 2018
Bad, bad, bad... vehicle was advertised as accident free but when I arrived it had a cracked front bumper. Vehicle also advertised with 18 speaker premium sound package but really only had 6 speakers. My trip there was a waste of time.
I had the best customer service experience at this dealership! Salesman Aaron Morris was very professional and very helpful! He took his time and made sure we was satisfied and that we picked the best car that fit our budget and lifestyle! I would highly recommend that anyone go see him if your interested in a car!
Worst experience ever ! Do not buy ! They add $2700 on top of the price for dealer fee and prep fee , it’s bate and switch and then they will low ball you’re trade , mine was $5000 less than 3 other dealers I talked to .
When I walked out on there very bad deal they flipped me off , not a good place !! Will be calling dodge Chrysler
If I could leave negative stars, I would! This car was advertised at 18,500. When we drove 1hour 45 mins to the dealship to view the car and started working on price- they have a hidden $1900 “reconditioning fee” & $800 “dealer fees just to start out with on top of the advertised price! Then they low balled my trade in by $5000 as we had multiple quotes from other dealships. DO NOT BUY HERE! My husband told them they should be ashamed of themselves as we were leaving and the manager told us to get out and another sales man flipped him off!
Jan 11, 2018
Very quick to respond very informative...we just couldn’t come together on price
Jan 10, 2018
They are responsive and have great pricing. They have a lot of inventory
Called a head of time before heading down. Notify them if they buy new 2017 brand new with no money down. Was told yes, can work with me. Got disappointed after 30 mins, result low ball of my new car to tray in a used car for $5 grand down. Sorry wasn't going to happen. It was a waste of my time, would not return when was told after paying interest of my new car!
Jan 5, 2018
Excellent service! They went above and beyond.
Dec 21, 2017
I would have give them 5 but they advertised a price but at the end need to add a dealer fees which I knew about but then they added a reconditioning fee of 1500. The car was priced good but this threw it off. They remove the fee and we bought the car.
Dec 17, 2017
This dealer responded quickly and I made my decision on the vehicle
Dec 14, 2017
did not have the truck they advertised, sent video of a completely different truck, scammed me with a classic bait and switch, still have the video to prove it
The sales rep wasn't very knowledgeable and had to constantly go as ask someone else for 85% of the questions we asked. When we got hit a written quote for the car we were interested in there was over $2000 in additional fees. These were a reconditioning fee and airport fee due to being close to the airport. It all felt very shady and we purchased elsewhere.
Nov 15, 2017
The sales associate was wonderful however the dealership was a rip off. I was told I have to pay extra 1000 due to me wanting to purchase this car cash. Online 12,999 total out the door price 17,028 a lot of extra ridiculous fees. However thank god I ended up finding a 2016 Toyota lessmiles 15,000 miles for 13,999 out the door tax and transfer tag totaling 15,100. I guess everything happens for a reason
Nov 4, 2017
they gave me the information I needed.
Nov 3, 2017
Dealer was quick to respond
Oct 11, 2017
I was not happy with this dealership on their post it says a 5-speed manual but the car is an automatic
Horrible customer service , they never followed up with me and i been calling about this car for a week they tell me the head lamp was getting repaired by infiniti dealership and that it will be back on the weekend and when i called they said they would call me back that they still had the vehicle then i receive an email two days later that they sold the car I WILL NEVER BUY A CAR FROM AIRPORT CHRYSLER DODGE AND JEEP
Terrible experience drove 1hr to look at car was told car was still available. Made deal left and was called and told car was sold night before with deposit. Dealership is full of liars and could not do deal so called another interested customer to come get car for price they wanted to make more money. Buyer beware!!!
Sep 12, 2017
Quick to respond to my call , professional friendly, sent a video of the
truck helpful
Sep 4, 2017
Very professional
Aug 30, 2017
I was contacted by the dealer and met up with them on a Saturday. Two Jeeps were available and I decided to go with a black one instead of the one I originally was there to look at. The tires on the one I liked were really bad to the point where metal was sticking out of the tires. (The spare was not usable) I brought this up and we worked out a deal to put new tires on the Jeep. (not an issue) I then went through their financial which was really simple. (the salesman and Finance employee were great and very helpful)
Now the bad: I left the vehicle to get the tires done and arrived later on in the day. It was storming so I took the keys and drove home. Also, they did not fill the tank like they said they would so I had to stop to get fuel as it was on empty. The next day I noticed that two of the lug nuts were not installed and the Locking Log Nut Key was not put in the vehicle. (I tore everything apart looking for it) I texted the salesman but did not get a response. the next day I called the dealer explained the issue to them and they sent me to the salesman's voice mail. I just wanted the key. I ended up having to take the Jeep to a mechanic to remove the locking Lug Nuts which cost me a little bit. While I had it at the mechanic they also checked the alignment and the car needed to be aligned badly so I had it done while I was there.
All in all the experience was very positive. The day that I was in we were having really terrible weather and they were slammed with visitors so maybe they just missed a few things. Honestly if it was not for the tire issue I would have given them a 4 star review.
Aug 20, 2017
contact was same day
Aug 18, 2017
They were awesome but when I called back the car was already sold. Its my fault I missed out on this deal.
Aug 15, 2017
Very quick to respond, even with their dealer fee and recondition fee they are still the least expensive on the market. Besides, I’d rather have a car that a technician has signed off on instead of a car straight from the auction the way off lease was trying to sell it to me at the same price!
Sep 7, 2017
Response from current dealership:
Thank you for the 5-star review and the opportunity to try to earn your business. If we can be of assistance in the future, do not hesitate to contact us. Thanks again!
Dealer got back to me in a timely manner, but didn't fully answer my question
with the first email. Wanted to know what the out the door price was including
dealer fees. Eventually got the information, but decided vehicle was more
than i wanted to spend on it after adding fees, etc...
Sep 7, 2017
Response from current dealership:
Thank you for the review of our dealership. In order to provide an out the door price for our customers, many times we need more information in order to provide you and accurate quote. Thank you for being patient with us and if we can be of assistance in any way do not hesitate to contact us. Thanks again.
Aug 30, 2017
Response from current dealership:
Thanks for the 5-star review!
Jun 6, 2017
I am grateful that they worked very hard for me.
Jun 15, 2017
Response from current dealership:
Patrice, thank you for the 5-star review of your experience with our dealership!
May 18, 2017
Response from current dealership:
Thank you for the 5-star review of your experience with Kenny at our dealership. We greatly appreciate your recommendation and if we can be of service is any way, do not hesitate to contact us for service or sales needs!
May 18, 2017
Response from current dealership:
Thank you for the 4 -star review of our dealership. Our dealer fee is competitive in the market, but may not appear so due to the fact we are up front about our fees and do not hide them until you get into the business office. Thank you again for this review!
Apr 23, 2017
Deceptive business practices This car was priced low online, but the catch is they dont want to give the buyer a fair value for their trade they said since their price was low that I should accept a low price for my trade in? I didnt set the price that was advertised why should I finance more because they are priced low? Its corrupt they are not a dealership with good customer service I would not reccommend them to anyone.
May 18, 2017
Response from current dealership:
Thank you for taking the time to write about your experience with our dealership. We are not like other stores where they build in extra profit into their deals to make it appear as if they are paying more for a customers trade. With the largest used car dealership in the nation next door, we have to be very competitive with them on trade values in order to have a chance to do business. Thank you for allowing us the opportunity to try to earn your business.
I think I'm finally going to make a purchase, Alex has been awsome, specially with his one of a kind personalized video of MY Challenger Hellcat.
Thank you Alex and hope to see you this week.
May 18, 2017
Response from current dealership:
Thank you for your review of your experience with our dealership!
Apr 10, 2017
They have gone above and beyond to get me the car and price I wanted
May 18, 2017
Response from current dealership:
Thank you for the 5-star review of your experience with our dealership!
Apr 6, 2017
I purchased this vehicle from Airport CDJ. Awesome people to work with and would tell a friend to check them out!
Apr 8, 2017
Response from current dealership:
Ed, We greatly appreciate your 5-star review of your experience with our dealership! Be sure to speak with your specialist about our referral program and we look forward to assisting your friends and family!
They responded quickly and seemed
very interested in selling me a vehicle
however I had already purchased.
Apr 8, 2017
Response from current dealership:
Thank you for rating your experience with our dealership 4-stars. Our goal is to get back to our customer as quickly as possible to assist with their vehicle search. We appreciate you considering Airport CDJR in your vehicle search and if we can be of help with your service needs, feel free to contact us at any time!
Mar 15, 2017
I will start by saying that I did buy this car, but it was the worst car buying
experience of my life! The sales man I spoke to on the phone was very
nice and set an appointment to meet me in 30 minutes. I arrived on
Saturday at my 6 pm appointment time and meet with Greg. After looking
at the car my only concern was a large (key) scratch down the driver
side. I asked if they could do something with that. He told me he would
ask. From this point thing went really bad. The sales manger "Chuck"
never came to speak to me. Tried to raise the price $3000 dollars and
refused to do anything with the scratch. After continuous negotiations we
agreed that I would get the car for the $15,999 and they would do
nothing about the scratch! Then when I am doing paper work not only did
they again go up on the price and put it in at $16,999 saying there is fine
print on the internet pricing even after agreeing to the $15,999. Then
there is their dealer fee of $800. I find all of this out around 10 pm after
waiting hours to get to the finance office! I ended up having to come back
in on Monday to do paper work that again they tried to go up on the
price. Never once did "Chuck" the Sales manager come talk to me.
Horrible, horrible experience! I would never recommend this dealership
to any one!!!! And I will never return there.
Apr 8, 2017
Response from current dealership:
Kimberly, thank you for your business and providing feedback about your experience. We would like to try to see how we can resolve this issue with you. When you have a moment, please call Alex or Randy at (407) 541-6200. Thank you!
Nothing ever came of this deal. When I inquired
about the vehicle, I was trying to negotiate the
price. I was asked what I wanted to pay for the
vehicle and I made an offer. I was then told the
price on the vehicle was a fair price. Before I
could respond, I Was told that the vehicle was
being purchased as we speak and is no longer
available. A few hours later, they asked me if I'd
be interested in another similar vehicle that the
had. It was a different body style and I informed
them that I was not interested. The following day,
I received an email from the dealership asking me
if all my questions were addressed concerning
the vehicle I inquired about? Supposedly, it had
already sold? Who knows?
Mar 8, 2017
Response from current dealership:
Thank you for taking the time to share your experience with our dealership. We believe in being up front with our customers instead of having them drive here for no reason if a vehicle does sell. In regards to receiving email afterwards, our follow up department wants to ensure that you have been contacted and see if we can continue to be of assistance in your vehicle search. If you'd like to go over this in more detail, please contact Randy or Alex in our Internet Department at (407) 541-6200. Thanks again.
Feb 11, 2017
Very friendly and eager but had already sold the Truck I wanted
Mar 8, 2017
Response from current dealership:
Eric, Thank you for the 4-star review of our dealership. Due to our aggressive pricing structure, vehicles move quickly off our lot. I hope we were able to assist with another truck when you were here. Thank you so much for allowing us the opportunity to assist with your vehicle search.
First time buying a car and Airport made the experience great. I ended up driving off the lot with the car I was looking at.
Mar 8, 2017
Response from current dealership:
Thank you for the 5-star review of your experience with our dealership! We specialize in first time buyer scenarios as well as any other credit challenge scenarios at our dealership. Thank you for allowing us the opportunity to assist with your vehicle search and welcome to the Airport CDJR family!
Jan 23, 2017
They worked hard to get me into a car. Wonderful salesmen Alex. I would recommend people going there.
Mar 8, 2017
Response from current dealership:
Gabrielle, thank you for the 5 -star review of your experience with Alex at our dealership. We believe it making sure we leave no stone unturned when it comes to getting a customer approved for a vehicle at an affordable price. Thank you for your business!
Jan 21, 2017
Great team! Chasity even made me a previsit custom video
Mar 8, 2017
Response from current dealership:
Jason, thank you for the 5-star review. We believe video is the key to helping the customer save as much time as possible when making a purchase!
Mar 8, 2017
Response from current dealership:
Thank you for your 5-star review!
Dec 23, 2016
Couldn't work out a deal. Wanted too much for their vehicle and
offered me way too little on my trade in.
Jan 3, 2017
Response from current dealership:
Matthew, thank you for taking the time to write a review about your visit to our dealership. If you are still in the market we would like to revisit the deal to try to work with you. Please call Randy, sales manager, at (407) 541-6200 ext 226. Thank you!
Dec 5, 2016
The salesperson assigned to our case showed little to no
enthusiasm. He appeared disinterested in our case and did not
try to woo us at all. He also had to drive us in the car for like 10
minutes before getting out and letting us do the test drive.
Seemed kinda weird. Also, they made such a lowball offer for
our trade-- literally half of what 2 other dealers had offered--
that we were disgusted and didn't want to proceed at all. I had
the title for my car in my purse and I was ready to rock, but the
salesman seemed bored and unfriendly. Not cool.
Dec 6, 2016
Response from current dealership:
Wendy, thank you for taking the time to write about your experience with our dealership. We would like to discuss what occured during your visit in further detail. Please contact Randy at (407) 541-6200 to go over more information about your time in our showroom. Thank you in advance.
Oct 3, 2016
Was contacted quickly initially by Kyle. I guess the vehicle was sold, and I never heard again from Kyle or Airport to inform me. I called and responded via email several times. This information could have saved me valuable time in finding another vehicle. I personally would not recommend to anyone.
Dec 6, 2016
Response from current dealership:
Jesus, we certainly do not allow the above behavior to be a habit or standard in our dealership. We'd like to get some more information from you regarding this scenario. Please contact Randy at (407) 541-6200 at your convenience to go over more details. Thank you for your time.
Sep 19, 2016
Great Labor Day deal. Professional patient and polite service. Very willing to make a deal.
Dec 6, 2016
Response from current dealership:
Thank you for the 5-star review! Our business practice is to leave no stone unturned so we can put a deal together for our customers. We appreciate the opportunity to assist you and thank you for your business!
Sep 13, 2016
Professional
Dec 6, 2016
Response from current dealership:
Thank you for your 5-star review.
Worst thing a dealer can do is have you all excited about a vehicle and have you waste time and money to go see it. Have you check out the vehicle and then to tell you "i just found out" that it was not for sale. And after all that doesn't respect you when you tell them that you dont want to hear that you cant get to a certain number because thats the way supposedly it is and that either way we wouldnt have been able to make a deal. Just another typical salesman and dealership.
Dec 6, 2016
Response from current dealership:
Thank you for sharing your experience with us. This is certainly not the standard we accept from our employees. We would like to speak with you to get more information about your visit. Please contact Randy at (407) 541-6200 at your convenience to discuss in further detail.
Aug 21, 2016
Tried to sell us the highest extended warranty but then redid the deal
Dec 6, 2016
Response from current dealership:
Thank you for your 4-star rating of our dealership. We appreciate you giving us the opportunity to work with you and set up the deal to where you were comfortable. We try to be as transparent as we possibly can so you can make an informed decision at time of purchase. Thanks again!
Aug 12, 2016
Very courteous and responded quickly to my enquirer.
Unfortunately, price did not include fees that raised price to
unattractive point.
Aug 14, 2016
Response from current dealership:
Peter, thank you for taking the time to write about your experience with our dealership. We try to make the process as simple and easy as we can for our customers. We appreciate your feedback as it allows us to understand what we are doing right and what we may be able to improve on in the future. Thanks again for the review and for your patronage!
Jun 3, 2016
They're terrible with communication. They are seeking business only, and won't work with you if it doesn't benefit them. Airport cdj just epitomizes your stereotypical car salesman only looking for a sale.
Jun 4, 2016
Response from current dealership:
Mat, our goal is to not have unhappy customers. We would like to speak with you regarding your experience and assist any way we can. Please contact Randy or Jesse, one of our sales managers at (407) 541-6200 to go over more details. Thank you.
This was the best experience I've ever had at a dealer, by far. No haggling, they beat the price of 4 other dealers I had been negotiating with. They had me in-and-out in 45 minutes with a brand new Jeep ... and the staff could not have been more pleasant to work with. I wish I could give them 6-stars.
Jun 4, 2016
Response from current dealership:
Thank you for taking the time to write your "6 - star" review of your experience with our dealership. We do everything we can to make the buying process as simple and easy as we can for our customers without missing any details. Thanks again for allowing us the opportunity to assist with your vehicle purchase!
May 28, 2016
Sneaky practices, car buyers beware. Like many reviewers are
saying, they showed one awesome vehicle online that I
requested information about, but then attempted to be sneaky
and doing a switcharoo! When requesting a price on a very
specific vehicle, the salesperson responded he
could make a certain price work for that vehicle. However,
every reference to the vehicle I was requesting was removed
from car gurus and airportcjd websites. He then sent a video of
the vehicle "I was requesting," which wasn't the vehicle at all, it
was a much cheaper and lower end model. So, they tried to
bait with a higher cost vehicle, but switched the offer to a much
cheaper version. There are lot of dealer options out there
nowadays, I just want others to be aware of these practices
from airport. Happy car buying!
Jun 4, 2016
Response from current dealership:
Thank you for taking the time to write about your experience with our dealership. Our goal is to not have unhappy customers and we would like to speak with you regarding this experience in further detail. At your convenience, please contact Randy or Jesse, one of our sales managers at (407) 541-6200 or salesmgr@airportcdj.com . Thanks again for your feedback.
May 12, 2016
Dealer price did not match car gurus price. Dealership was helpful. Decided to purchase car, high transfer and dealer fees.
Jun 4, 2016
Response from current dealership:
Mark, thank you for taking the time to write a 4 - star review about your experience with us here at Airport CDJ. We are happy to hear we were able to come to an agreement on the deal, but we would like to hear a little more about the pricing discrepancy so we can address it in the future. Please contact Randy, one of our sales managers at (407) 541-6200 or salesmgr@airportcdj.com
Apr 13, 2016
Good people
Apr 16, 2016
Response from current dealership:
Thank you for the review, George!
Apr 10, 2016
Awesome experience, bought a car in
Florida from Seattle. all the paperwork
was done perfectly no troubles getting
the car, wonderful help !!
Apr 11, 2016
Response from current dealership:
Cole, Thanks for the 5-star review! It was a pleasure working with you across the country!
Apr 5, 2016
worked to help me,good job
Apr 11, 2016
Response from current dealership:
Thanks for the 4-star review, Darin! Our goal is to help our customers get into a vehicle they enjoy and can afford.
Mar 14, 2016
Over the phone they were very helpful, I just could not get past the
HORRIBLE reviews online about their shady practices once you gettothe
store. Worst reviews I have ever seen on a dealership. The price listed
here is not the price they gave me. Its lower...after they said they
couldn't go any lower....
Feb 27, 2016
Great
Apr 16, 2016
Response from current dealership:
Thank you, Brandon!
Feb 18, 2016
Dishonest, sneaky, strong arm tactics
made for an aweful onsite visit. Loved the
vehicle and would have gladly drove it
home if they had not continually tried to
rip me off with $1,000 in "dealer fees."
The sales manager Juan yelled at me and
told me that he "could sell this truck all
day to someone else" and didn't care if I
walked or not.
This dealer is the reason people hate the
car buying experience.
Feb 18, 2016
They did even show me this car or even tell
me if it was gone. Wanted to push me into
a different car... Experience in general was
unsatisfactory.
Feb 4, 2016
Worst experience ever!! I set everything with Miguel, my credit was approved, I coordinated with him to see the car the same day and he agree to meet me at the dealer. 20 minutes before I arrived to the dealer I called him to verify the address, then when I arrived they told me that Miguel was delivering a car somewhere. The person who was attending me went to get the vehicle keys and he came back with another person which said that the car was sold. And maybe the used cars General Manager didn't advise Miguel about that. How come Miguel didn't tell me that the car was sold when I spoke to him 20 minutes before I arrived to the dealer. They want me to see more cars but I denied and left very upset. I called Miguel before I left the dealer and he accepted that he knew that vehicle was sold. This happened on 1/29/16. This same day a person called Mark left me a voicemail on my cell. I spoke with Mark and he confirmed that this situation happened sometimes. This mean that everybody knew that the car was sold and they just want me to buy another car. So, they don't care about the customers. Worst dealer ever.......
Jan 19, 2016
Great deal on a 2013 BMW.
Ask for Miguel. He was an honest and
polite salesman. The whole dealership
experience was 4.9 stars.
Dec 1, 2015
They didnt have the car after telling us they did and we drove up from
kissimmee
Aug 17, 2014
Advised vehicle was not on the lot. They sold a different model at a
higher rate. Not pleased.
Jan 28, 2014
Answered questions....no pressure.
Jan 9, 2014
They told me that CarGurus wasn't up to
date and the car had been sold.
Apr 16, 2016
Response from current dealership:
Robin, we understand why you would be frustrated in this case. Unfortunately CarGurus pulls inventory from a 3rd party and we are unable to ensure it is running in real time accuracy.
Jul 10, 2013
Dealer wasn't willing to work with me on the list price but was very
knowledgeable and helpful.
Sep 4, 2012
Emailed 2 different reps about particular car, which they both said was
in inventory on Sunday. When I arrived Sunday, I was informed the car
sold the day before. Apparently, they were only interested in getting
me to come in, and not selling me the vehicle I was after.