Adam Auto Group

Very good sales people who don't bombard you will annoying calls - they wait for you to respond back and try to help you with any and all your questions without rushing you to come in

Drove over 50 miles because this dealership had a car I was interested in. It was nicer than I even expected and a very good price, so my wife and I bought it. The sales people treated us great. Daniel in finance went over all of our financing options and secured a great loan for us. I never write reviews, but this was a very nice experience. Would highly consider purchasing here again.

SCAM ALERT!!!! Stay as far away as possible from this dealership. I purchased a vehicle from this dealership and within 2 weeks found out the vehicle is unsafe to be on the road. This is coming from two different mechanic shops and one of them being a Lexus dealer. The car is a 2004 Lexus LX470 that was meant for my 15 year old son. Dealerships like these is what gives used car dealers such a bad reputation. Jake was the sale rep and Daniel is the sales manager. Do yourself a favor and find a different auto shop, even if you think you've found the car you've been looking for. Since then I have found numerous complaints on google, Better Business Bureau and others. Just trying to help others avoid the situation Adam Auto Group has put me and my family in.

Professional and courteous

Good

Amazing customer service, great pricing and great cars...

Price is right, miles are great. I've looked at so many that I can't remember if vehicle has leather seats and if has been in a accident.

They informed me that the vehicle that I inquired about was at the shop for maintenance. They offered to let me know when the car would be back for sale. I made a purchase elsewhere, but I appreciated the offer. I did love their inventory of exotic cars, so I may be back in the future to see them.

They did respond!

very friendly and nice

They contacted me fast and answered all questions did not end up buying from them but appreciate all their help

Excellent

Dope guy very helpful and he’s still going out his way to get me everything I want he responded to me every time I needed help this is a great experience

Adam Auto Group did reply back to me @ the GMC Yukon Denali but after I filled out the application & finance paperwork I never heard back. Even after many attempts to contact them!

Dealer responded promptly and was extremely helpful.

Great response

Didn't get the Land Rover but ended up getting a BMW X6. They were very friendly and professional.

Good

Stay far away from this place. Just purchased a 2011 Range Rover. I negotiated a price and signed a contract that said tax was included. It’s my fault on this because I didn’t realize taxes were taken out in my state. I was told over the phone that they were but it’s on me for letting a car dealership take advantage to someone new in this process. I also was told the car has been serviced and has no problems. Upon receiving the vehicle I took it to a local dealership. It has a large coolant leak. You can smell it the first time I cranked the car and it was even low on receiving the vehicle. Again that was not disclosed and this was not my error. 1400 for the repair. Stay away from these people.. far far away.. They even lied about an oil change. The service required was on when I received the vehicle

Great costumer service

Very quick to get back with me

Contacted me back right away, very professional and willing to assist me. I will be doing business here

They reached out to me in a timely manner.

They put the deal together when no one else could!!

I made an appointment to test drive a car snd when I arrive, I am treated like I wasn’t supposed to be there. The guy that made an appointment left my son and I outside for about 15 minutes and when I walked in to find him he was working with someone else and another guy had to start helping me. He was initially rude until I told him I made an appointment and the guy had left me to handle the other deal. This is a high pressure lot, they don’t want you to test drive the car. They have nice cars but they don’t treat people well because of their attitude towards the demographic they serve.

Great

I would rate this dealer with 2 stars because first of all trunk door of the car I wished to see wasn’t working and when I ask if I can test drive the car I was pushed to purchase the vehicle before I can even test driving.. I guess now this days are more used to sale online without be to much involvement into the customers satisfaction..also appears to have a weird noise by the engine and his answer to me was that’s the way has to sound..I was not born yesterday..anyway I didn’t purchase anything from this dealer and I will never go back...

Swift response and very courteous.

Definitely had a wonderful experience working with the gentleman at this establishment, will definitely recommend this place of business to anyone looking for a car.

Very good response and worked with me even though I bought somewhere else

Great

Great experience

Sneaky n greedy salesman after a 2-3 calls we made a verbal agreement on the price of the vehicle and the fees associated with it, and then I go in after two business days and he tells me that the deal we had no longer stands and he wants full price for it. And I said so I guess we don’t have a deal and I got up and left. Then he tried calling me for some reason but he already killed it.

Got me approved! Just didn’t decide on the car. James was very helpful and quick to give any update he had for me.

I purchase this car AJ was really helpful and he keeps he promises I would definitely do more business with Adam Auto Group

WARNING Don't ever go to this car dealership. They have to be touching up or photo shopping their pictures. This vehicle looks beautiful in the photo's, but when we got there the paint clear coating is all peeling off, tears in interior along with cracks in speakers. The car looked horrible and so did other vehicle I looked at. When I mentioned this sales team was extremely unprofessional, Dan was actually verbally abusive. Worst experience I ever had with a car dealership. STAY AWAY.

The dealer explained me good am just waiting on my car to get sold, can't wait to buy Escalade.

Adam’s Group did promptly contact me regarding my inquiry.

It was a very nice truck and manager their was willing to make me satisfy.

Smaller place then I expected but very nice people. Even made a mistake on my end and they worked around it and still got me my car, and I am happy with my purchase.

Great ..my hubby purchased this car with hardly any wait time. Very professional and helpful.

Explained everything In detail

Good

Great service

5 stars Excellent Experience

Was good. They got back in contact with and answered my questions

Adams auto group was helpful and polite. I unfortunately found a car I preferred with another dealer.

Awesome ...

Dealership responded. Now its my turn to Arrange a time to see vehicle test drive and hopefully make a deal. Dealership was professional in their response. Will update .

Dealer reached out asked questions as to what I was in the market for.

The guys were awesome. Gave me a good deal and are a pleasure to do business with. I definitely recommend them to anyone

Quick response.

We worked with Ryan and he was amazing. The customer service for the rest of the company is garbage from what I can tell. I had worked a deal with Ryan and his finance manager (I don't know the finance manager's name) and was trying to find time to get up to look at the vehicle. Try 1, my wife got sick and I couldn't make it. Try 2, I had to make an unexpected trip to Chicago (2.5-hour drive) and was going to be about 40 minutes from the dealership so I called to see if I could swing by. It was going to be right at closing so I wanted to check with them. Ryan happened to be out so one of the other salesmen was going to wait for me so I started driving the 40 minutes out of the way to get there. I get a call back about 15 minutes into the drive that if I am not ready to sign the paperwork and close the deal that night that the salesman and finance manager (different than the one Ryan was working with) weren't going to stay. They would just leave the car out front for me to look at

I contacted the dealer regarding a car they had in stock. They promptly got back with me and provided the information I asked for.

Good conversation with dealer. Have not made decision yet.

He was very professional and curdious

They emailed me and not all pushy!! Very satisfied with the service

They were very helpful and cordial in communicating with me. But I didn’t end up buying the vehicle. (No fault of theirs)

Sales guy contact me very quickly and did his job of helping me out with whatever I needed. I'd definitely buy a car from them nice people.

They were not high pressure. The finance manager Allen was very understanding about me making a major decision. Our issue was getting a good extended warranty and he agreed that this was an important factor that required much thought because as he pointed out, the electronics on most cars today can be just as expensive if not more than the engine parts in which powertrain coverages cover.

AJ is the best. We worked a whole month to finally make this deal happen. Truck clean excellent extended warranty. Go check them out and ask for AJ.

Very Good salesman and polite, answer all my questions and some.

Contacted me right back, although I didn't purchase a vehicle there, seemed ready to answer any questions and help someone get into a car , they also have a nice inventory .

Replied quickly.

Answered every question I had promptly and helped me get into my new car!!

Very nice still waiting truck moving first

Dealer responded promptly and answered my questions. Good experience but no deal made!

Were very prompt in returning information

Yes it was really Helpful

I was contacted by Representative. They responded in a timely manner

Super great guy, very pleasant to deal with.

The Dealer was great I have had the opportunity to meet with her due to an unexpected emergency but I plan to go and see the vehicle in question.

They got back to me right away and answered all my questions.

Answered all my question and I drove off with this Ford F150. THANKS

When we arrived at the dealership, the car was washed and pretty well detailed. We took the Lexus rx350 for a test drive and ended up purchasing it. Very happy with the overall experience.

Great people over there!

Very friendly and professional

Very good

I sent email they responded to my question about the availability of the vehicle the next day.

Good people

I called with questions, they were honest and polite.

Adams Auto Group did reply to my question about how much less would you take for the vehicle. Adams asked what I had in mind and I told them and that’s when I didn’t receive a reply back. I would have been interested in a vehicle if they had replied back.

Very prompt

Good guys girls!

They responded very promptly.

Good

Fast service, I felt comfortable there Thanks guys for your great work

I had Such a wonderful experience with the guys in Adam auto group. They were nice and professional. They were able to get me approval for finance and I was able to go home with my new ride the same day. Keep up the good work. Merry Christmas to you guys and a prosperous new year.

Great !!!

I live in Nashville but bought the truck from Adam's Auto about 8 hours away. Everything was done via email, Fedex, etc. Very easy to deal with up to this point. Waiting for delivery of vehicle. So far so good.

Quick to respond to my questions. Good experience.

They responded promptly and I think I’ll get the car depending on the down payment

I bought a 2010 Ford F-150 XLT, 5.4L V8 Supercrew. Communicated by email and got prompt responses. Jimmy was my initial contact then Omar. Was offered a fair price for my trade in. Roger accompanied me on a test drive and I did buy an 2012 F-150 truck that evening, but brought it back the next day because it had significant rust under the bed liner which was not well installed so I’m not surprised. Ralph took it back right away and they apologized for not checking it beforehand. Roger accompanied me on a test drive of the F-150 I bought. It happened to be the color I’d been hoping to get too, so I was excited. Loved the truck and definitely decided to swap. We took it out to Traverse City, MI on vacation right away and it ran pretty decently but the check engine light came on and we were hearing an exhaust leak. I called and reported this right away because they give a 30 day guarantee on the engine & mechanicals. No problem at all. Ralph said bring it in when we get back. The dealer ended up replacing the passenger side exhaust manifold which would have cost us $2,000. had we had to foot the bill ourselves. My experience was good overall. There was no rush to buy, pressure to upgrade, or buy anything extra. Their only concern was that I was happy with what I bought. They were apologetic for the mishaps, but the main thing with me was that they made things right and cheerfully. I was always treated very politely, with respect, and as an intelligent woman. Had I received the still typical condescending way that car salesman I would have taken my business elsewhere. I recommend this dealer to other intelligent women car buyers. You will be treated well. My baby purrs like a kitten, runs like a top, and is quiet, roomy & comfortable inside. Not to mention how sharp she looks going down the street with the XLT Chrome trim package. I hope to have my gorgeous truck for many years to come, hauling building supplies to our investment properties and flips. When the time comes to trade her in someday, I’ll be back to Adam Auto Group. They kniow how to treat customers right with courtesy, respect and service before AND after the sale.

When asked the lowest price he only dropped of 400$ of a 22,000 dollar car.

Deal is ok , communication is good!!

Good dealer

Great customer service

EXCELLENT SERVICE Got a super rare GL550 Mercedes. Couldn't be happier with my purchase.

Worked out great!

Super fast service stepped in test drive a Porsche I been eyeing for about 2 weeks on my way to work test drove it, gave my info and about 30 mins later met with the man from the bank signed a check for the car and got my papers another 10 mins later ralph had my plates on my car ready to go signed another two papers and was out the door! Great work ethic I didn't feel like I got screwed over like normal used car dealers they actually cared and knew I was on a time schedule and worked with me very well.

I went to purchase a vehicle, my experience with Ralph was exceptional and I didn't spend hours there. Some days later I had questions about my financing. I went to meet with Ralph the Finance Manager he took his time to explain everything to me and double checked that I understood. This has been the best customer service I have received from a car dealership in a long time. I have told lots of people about my experience and to go see my guy Ralph!!

I visited this dealer 3 weeks ago with my cousin not actually planning on purchasing the vehicle I was looking at I was still just in the shopping around stage. I test drove 2 different cars there and I let them know I wanted to just think about it because the car I liked was a bit higher than the original one I was looking at and the amazing part about this dealer is that the sales man Jimmy didn't make me feel like I was pressured or forced to buy from them I went home and thought about it with out that typical car sales calls and blah, blah, blah. I went back the following day and purchased a Range Rover I was still worried about if anything went wrong how could I pay for it but Jimmy worked out a great deal for me and threw in a warranty and I still was shocked at my monthly payments because it was lower than what I calculated and made me feel even better I was financed with State Farm! They made me feel great about this purchase and made it go smoothly.

I was contacted the same day I emailed about the car i was interested in. He was very helpful and gave me a good deal on my car. I ended up buying the car and he was such an awesome help and i didn't expect to have such a great experience at a dealership considering all the other guys at other dealerships were pushy and trying to get me to buy something i didn't want. At Adam Auto Group they were just very polite and very informative. I recommend this place

Quick to respond. Great advice on how to get the best interest rate. Quick process. Drove off within an hour. Recommend to all

GREAT

Awesome price very polite was in and out in 45 min. Recommended

Very good.ever person was friendly and professional. Wish I could have bought more car's from them

Excellent service, very polite, Ralph is very knowledgeable and helpful

Car looked like it had been in an accident. Salesman acted like he had an attitude and didn't want to show the car to me. So I went elsewhere.

Awesome crew responded fast and politely. Will visit them when I get my tax money. No pressure

Great deal on my new Nissan Altima. Love my new car. Took 2 tries but got me the interest rate I wanted

It was great, they got me approved when other's couldn't. They are dealing with a few issues that I have after my purchase. They were nice courteous and represented their business with integrity. I would recommend this place to anyone who is looking to purchase a quality used luxury vehicle.

The easiest transaction I've ever made. I went into Adam Auto Group three weeks after searching for a car. I searched over and over and wasn't able to get approved and when I did I would get qualified for something I didn't like. I called and had a friendly conversation with the sales rep there and instructed me to submit a credit application on their website. Honestly, I didn't think it would go anywhere but 45 minutes later I got the call I was hoping for. I was approved on my 2006 BMW 750Li. I went in same day and drove out with a car I could only dream of. They even gave me insurance. I thank everyone who had a part in getting me approved over there and I recommend them to each and every person who has bad credit and wants to start over and build their credit. Thank you all again.

Responded immediately. Gave me a great price but am not ready to buy. Will definitely check them out when ready and would dedinitely recomend. Very polite and professional

This is a great dealer. I originally inquired about a 2012 Audi A7. Unfortunately it was sold. They had a great selection of all different types of cars. I caught a glimpse of an Audi A8 and fell in love. The car was in perfect condition and had so many options that I didn't even know were available. Driver assist panoramic roof chocolate interior with diamond stitching suede trimmings. The car was unbelievable. We negotiated on a price and made the deal. Great staff took care of me and showed me how to use all the gadgets. Couldn't be more happy with them. Would definitely recommend all my friends and followers.