About Us

Acura Columbus has been family owned since 1986. As the first Acura store in Ohio, we believe your car buying and servicing experience should be hassle-free. We take pride in serving our customers to the fullest both online and in person. From new Acura models to used cars, financing help, car repair services, and genuine OEM parts, the team at Acura Columbus is here to help you every step of the way!

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  • Digital retailing - can do anything you need or want to purchase a car online.

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Dealer Reviews

Based on 4 reviews
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All reviews are verified visits to the dealer. – Learn More
Andreas
Nov 18, 2024
Great people and communication. Feel very trustworthy.
Is this review helpful? Yes | No
Nov 18, 2024
Response from current dealership:
Very nice!  You made my evening.  We really appreciate it. - John Connelly Owner/Acura Columbus
Don
Oct 22, 2024
Good car was waiting and ready for test drive
Is this review helpful? Yes | No
Oct 22, 2024
Response from current dealership:
I am glad — thanks! - John Connelly Owner/Acura Columbus
20
Lou
Aug 6, 2024
Very accommodating..
Is this review helpful? Yes | No
Aug 6, 2024
Response from current dealership:
Thanks for the chance to help! - John Connelly Owner/Acura Columbus
Gam9853
Apr 23, 2024
Great job for Hunter at Acura of Columbus, they have done a great job on my behalf! Getting everything completed in a timely manner on all the things I wanted and needed! I was well treated in my car buying experience!
Is this review helpful? Yes | No
Aug 6, 2024
Response from current dealership:
Sorry I missed this from April … thank you very much! I am glad hunter could help.  - John Connelly Owner/Acura Columbus
Deena
Feb 11, 2024
So far my dealings with them have been very good. Car is on recall so I haven’t been able to meet in person but Ashton has been very helpful.
Is this review helpful? Yes | No
Feb 22, 2024
Response from current dealership:
Thanks Deena!  Hopefully we can help.  Very nice of you to take the time to leave this review - we appreciate it! - John Connelly Owner/Acura Columbus
Mike
Oct 16, 2023
Responded quickly
Is this review helpful? Yes | No
Dec 5, 2023
Response from current dealership:
Thanks! - John Connelly Owner/Acura Columbus
Messi
Oct 12, 2023
Great customer service and friendly family oriented work environment
Is this review helpful? Yes | No
Dec 5, 2023
Response from current dealership:
Very nice - thank you! - John Connelly Owner/Acura Columbus
Terry
Oct 9, 2023
Great
Is this review helpful? Yes | No
Dec 5, 2023
Response from current dealership:
Thanks! - John Connelly Owner/Acura Columbus
aaron
Oct 3, 2023
They were great. Got back to me in a timely manner and answered all questions.
Is this review helpful? Yes | No
Dec 5, 2023
Response from current dealership:
Thank you! - John Connelly Owner/Acura Columbus
Ian
Mar 26, 2023
Mike was very friendly and professional. Sales staff greeted us as we walked in, but more importantly no one was pushy or overly aggressive in their sales tactics.
Is this review helpful? Yes | No
Dec 5, 2023
Response from current dealership:
Thank you! - John Connelly Owner/Acura Columbus
Rohitkumar
Feb 12, 2023
Good
Is this review helpful? Yes | No
Mar 20, 2023
Response from current dealership:
Thank you for the 5-stars! Hope you have a great day. -Heather Everson/GM
Brian
Jan 18, 2023
Great dealership. Steve did almost anything to make my deal go through.
Is this review helpful? Yes | No
Mar 20, 2023
Response from current dealership:
Thanks Brian. Steve has been with us for over 25 years! Hope you have a great day. - Heather Everson/GM
bobo1420
Dec 10, 2022
Nice people to work with. Car was everything that I expected. I would buy from them again.
Is this review helpful? Yes | No
Mar 20, 2023
Response from current dealership:
Sorry for the late reply, but thank you for the review! We're here to help with anything you need in the future! - Heather Everson/GM
Ethan
Nov 17, 2022
Amazing experience, everyone was helpful, quick responses,
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2023
Response from current dealership:
Sorry we are late to reply, but thank you for the 5 starts Ethan! Have a great day! -Heather Everson/GM
Brent
Jun 30, 2022
Very helpful and made my experience easy.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2022
Response from current dealership:
I love to read that your experience was easy — that is music to my ears.  Thanks for the opportunity to help. - John Connelly Owner/Acura Columbus
Mysa
May 8, 2022
Fine
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 9, 2022
Response from current dealership:
Thanks - hopefully we can turn Fine into Great someday!  Thank you for taking the time to leave us a review and for the 5 stars - greatly appreciated.  - John Connelly Owner/Acura Columbus
Jerry
Mar 21, 2022
Great follow up
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2022
Response from current dealership:
Thanks Jerry!  - John Connelly Owner/Acura Columbus
Rosalie
Jan 5, 2022
Friendly
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 5, 2022
Response from current dealership:
Thanks Rosalie!  Very nice of you to take the time to leave us a review - we really appreciate it! - John Connelly Owner/Acura Columbus
Zahir
Oct 6, 2021
Answer and response very quick
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 12, 2021
Response from current dealership:
Very nice of you to take the time to write this note -- we really appreciate it! - John Connelly Owner/Acura Columbus
Allen
Jul 18, 2021
Great communication. They had great inventory of used Acuras. Ended up buying a 2018 Acura RDX. Treg was amazing. Very knowledgeable, professional and friendly. He even came in on his day off to final the deal. Will definitely return to Acura Columbus for another car.
Is this review helpful? Yes | No
Jul 19, 2021
Response from current dealership:
Fantastic!  So happy that Treg could help and thank you for the opportunity. - John Connelly Owner/Acura Columbus
zentient
May 16, 2021
Very responsible.
Is this review helpful? Yes | No
May 17, 2021
Response from current dealership:
Thanks!  We really appreciate the opportunity to help. - John Connelly Owner/Acura Columbus
Derek
Jan 3, 2021
Always a great experience!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2021
Response from current dealership:
Thanks Derek!  Fortunate to have you as our customer.  Have a great week. - John Connelly Owner/Acura Columbus
Kyle
Dec 16, 2020
Purchased this MDX. The experience was fantastic at this dealership. I've never had such a smooth easy transaction with a car purchase in the past. This dealership just set the standard for me. I will purchase the rest of my vehicles in the future from acura of Columbus. They were very accommodating and professional. Thank you guys
Is this review helpful? Yes | No
Dec 16, 2020
Response from current dealership:
Awesome!  Thanks Kyle.  We hope to be able to help you for many years to come! - John Connelly Owner/Acura Columbus
Zachary
Sep 11, 2020
Fantastic experience! Treg, Jason and Adam were all excellent. Easy transaction and completely transparent. Will buy here again.
Is this review helpful? Yes | No
Sep 13, 2020
Response from current dealership:
Awesome!  Thanks Zachary.  We really appreciate it and glad to have you as our customer. - John Connelly Owner/Acura Columbus
Jie
Aug 27, 2020
They were great to work with. Treg Blagg in the sales department contacted me promptly and was awesome, very knowledgeable and patient. All of our questions and concerns were addressed in a straight forward and easy to understand manner. Will shop here again.
Is this review helpful? Yes | No
Aug 28, 2020
Response from current dealership:
Thanks Jie!  Please do shop with us again.  Have a great weekend! - John Connelly Owner/Acura Columbus
Nekeya
Jun 16, 2020
Very nice
Is this review helpful? Yes | No
Jun 16, 2020
Response from current dealership:
Thanks Nekeya!  We appreciate it very much. - John Connelly Owner/Acura Columbus
Neal
Jun 10, 2020
Great team
Is this review helpful? Yes | No
Jun 11, 2020
Response from current dealership:
Thanks Neal - that brightens my day. - John Connelly Owner/Acura Columbus
Richard
May 26, 2020
Was very courteous and very helpful. At this point in time I have not purchased anything, what would probably do business with them as a reputable dealer.
Is this review helpful? Yes | No
May 28, 2020
Response from current dealership:
Thanks Richard!  Hopefully we can help.  Have a great weekend! - John Owner/Acura Columbus
GuruMCFPR
May 24, 2020
Everyone was nice and ready to go when I arrived. We did 95% online and finished it off at the dealer. Treg, Nick and Ian were awesome. They were always in contact with me and sent a video of the car I purchased. I felt no pressure at all. Their professionalism was top notch during the pandemic. I would go back again because of this. You won’t be let down with their services.
Is this review helpful? Yes | No
May 27, 2020
Response from current dealership:
Thank you so much - great to read!  I am very happy that Treg, Ian and Nick were able to help and make this easy for you.  No pressure and a video are great also!  Thanks, John Connelly Owner/Acura Columbus
Joe
May 7, 2020
Did not find find a fit as of yet however they were fantastic to work with and very accommodating. Look forward to a future opportunity with them.
Is this review helpful? Yes | No
May 16, 2020
Response from current dealership:
Thanks Joe!  We are here if you need us.  We appreciate the opportunity. - John Owner/Acura Columbus
Jeremy
Apr 24, 2020
Van had damage to the rear tailgate that was not mentioned or or pictured in the listing....a little misleading.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2020
Response from current dealership:
Sorry Jeremy -- you can call me to discuss if you like.  Is this the Odyssey?  It was sold this weekend.  Maybe I can find something else for you.  - John Connelly Owner/Acura Columbus 614-763-2101
Rodney
Apr 18, 2020
Good
Is this review helpful? Yes | No
Apr 20, 2020
Response from current dealership:
Thanks for the 5 stars Rodney!  We appreciate it.  - John Connelly Owner/Acura Columbus
Chuck
Apr 11, 2020
he was very easy to deal with.very pleasant.
Is this review helpful? Yes | No
Apr 13, 2020
Response from current dealership:
I am glad!  Thank you Chuck.  Have a great week. - John Connelly Owner/Acura Columbus
Buzz
Apr 4, 2020
This was a great group to deal with. Very friendly and helpful and no high pressure. They have a very good selection of quality used cars.
Is this review helpful? Yes | No
Apr 5, 2020
Response from current dealership:
Thanks Buzz - we were glad to be able to help you on Saturday.  Stay safe. - John Connelly Owner/Acura Columbus
Jim
Apr 2, 2020
Very fast response. Nice sales people.
Is this review helpful? Yes | No
Apr 2, 2020
Response from current dealership:
Thanks Jim!  We really appreciate it.  - John Connelly Owner/Acura Columbus
edward
Feb 29, 2020
Excellent response time to inquiry, fair price negotiated with sales personnel, timely completion of sales process.
Is this review helpful? Yes | No
Mar 4, 2020
Response from current dealership:
Just what we want!  Thanks for sharing Edward, we greatly appreciate it. - John Owner/Acura Columbus
Steve
Feb 23, 2020
Treg is fantastic and respectful sales person. I ended up not buying here, but not because of the dealership or salesperson. Wanted to buy from here, first class place in a great location.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2020
Response from current dealership:
Thanks Steve!  Hopefully we can earn your business next time.  Great to read on Treg! - John Connelly Owner/Acura Columbus
wallen2128
Jan 13, 2020
Awesome dealership, love the owner! I wanted to buy this car, but waited too late.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2020
Response from current dealership:
Thanks!  I appreciate the compliment!  Hopefully we can find something for you soon. - John Owner/Acura Columbus
Jeremiah
Dec 3, 2019
Awesome experience! The whole team was great. Would definitely go there again!
Is this review helpful? Yes | No
Dec 9, 2019
Response from current dealership:
Thanks Jeremiah! Glad to hear it, have a great day! - Heather Everson/GM
Bernice
Nov 6, 2019
Wonderful I got a great deal thank you so much
Is this review helpful? Yes | No
Nov 8, 2019
Response from current dealership:
Awesome!  Exactly what we want.  Thanks, John Connelly Owner/Acura Columbus
Charles
Oct 29, 2019
It was a good experience the salesman did a great job explaining everything to me and let me know if the price went down on the vehicle
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2019
Response from current dealership:
Thanks Charles.  Hopefully I can earn a 5th star from you in the future!  Let me know if you need anything.  johnconnelly@acuracolumbus.com - John Connelly Owner/Acura Columbus
GuruC1SQQ
Sep 28, 2019
Great experience, I recommend Acura of Columbus Ask for Steve Hammond
Is this review helpful? Yes | No
Sep 30, 2019
Response from current dealership:
Thanks for the recommendation!  Greatly appreciated. - John Connelly Owner/Acura Columbus
Shopper
Aug 30, 2019
Quick to repsond and extremely nice Sales tream..
Is this review helpful? Yes | No
Aug 30, 2019
Response from current dealership:
Thanks Shopper!  Hopefully we can earn a 5th star from you in the future. - John Connelly Owner/Acura Columbus
GuruBNLPP
Jul 31, 2019
Good contact and prompt service.
Is this review helpful? Yes | No
Aug 2, 2019
Response from current dealership:
Thanks for your kind words!  Hopefully we can try to earn a 5th star from you in the future.  - John Connelly Owner/Acura Columbus
Felecity
Apr 30, 2019
Quick response...
Is this review helpful? Yes | No
May 4, 2019
Response from current dealership:
Cool on the quick response ... if I can help further, let me know!  - John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
GuruLCPBS
Apr 13, 2019
Very helpful
Is this review helpful? Yes | No
Apr 17, 2019
Response from current dealership:
I am glad!  Thanks, John Connelly Owner/Acura Columbus
10
Perksgirl8
Mar 28, 2019
Great experience!!!! However, I am just looking on line for now.
Is this review helpful? Yes | No
Apr 1, 2019
Response from current dealership:
Hopefully we can continue to help and provide a 5 star experience for you!  Thanks, John Connelly Owner/Acura Columbus
Tammie
Mar 24, 2019
Easy and friendly buying experience.
Is this review helpful? Yes | No
Mar 27, 2019
Response from current dealership:
Thanks Tammie!  I am glad all went well.  - John Connelly Owner/Acura Columbus
GuruB6M7S
Jan 28, 2019
Treated very well
Is this review helpful? Yes | No
Jan 28, 2019
Response from current dealership:
I am glad!  Thank you. - John Connelly Owner/Acura Columbus
Don
Jan 24, 2019
All staff very friendly and helpful. Easy to work with and responsive
Is this review helpful? Yes | No
Jan 27, 2019
Response from current dealership:
Thanks for your kind words!  We greatly appreciate it.  - John Connelly Owner/Acura Columbus
Roy
Jan 3, 2019
Quick response.
Is this review helpful? Yes | No
Jan 4, 2019
Response from current dealership:
Thanks Roy!  
Andy
Dec 2, 2018
Francesco was good to deal with and I like the “family” feel of how they operate. The facilities could use some maintenance work, but overall a nice dealership!
Is this review helpful? Yes | No
Dec 2, 2018
Response from current dealership:
Thanks for the review -- I am glad Francesco was able to help and you felt good.  We'll keep on trying to improve the store.  In fact, we are going to completely refurbish the parking lot in the Spring -- only took me 4 years to save for it!  Thanks, John Connelly Owner/Acura Columbus
Eric
Nov 17, 2018
It was a great experience and a very open and comfortable process
Is this review helpful? Yes | No
Nov 19, 2018
Response from current dealership:
Excellent!  Open and comfortable is what we want.  Thanks for the opportunity!  - John Connelly Owner/Acura Columbus
Laralyn
Nov 17, 2018
Excellent dealership. I’ve used their service department for years with great success. Now that it’s time to buy a new used car, I am starting here. Very responsive and listened to what I wanted rather than trying to upselk.
Is this review helpful? Yes | No
Nov 19, 2018
Response from current dealership:
Thanks for giving us the chance to sell you a car!  I appreciate your years of service with us and I hope that we can continue it for many more years.  Thanks, John Connelly Owner/Acura Columbus
Neal
Sep 18, 2018
kept in contact
Is this review helpful? Yes | No
Sep 19, 2018
Response from current dealership:
Thank you Neal!  If we can do anything else for you, feel free to email me at johnconnelly@acuracolumbus.com.  - John Connelly Owner/Acura Columbus
Chad
Aug 16, 2018
Great experience! Ben was helpful and everything went smooth.
Is this review helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thanks!  I am glad Ben could help!  - John Connelly Owner/Acura Columbus
20
GuruWP8L7
Jul 17, 2018
Dealer shared the information requested in a timely manner. Changed my preference for the brand and type of vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2018
Response from current dealership:
Thanks for the review and giving us the chance to help!  - John Connelly Owner/Acura Columbus
GuruYNWTL
Jun 19, 2018
Very helpful and nice
Is this review helpful? Yes | No
Jun 19, 2018
Response from current dealership:
That is good to know!  Thank you. -- John Connelly Owner/Acura Columbus
dillepreddy
Jun 6, 2018
He gave all the info i need
Is this review helpful? Yes | No
Jun 6, 2018
Response from current dealership:
That's good!  Thanks, John Connelly Owner/Acura Columbus
Kellie
May 28, 2018
I had great experience working with Acura Columbus, specifically Ben King, & Ian Quick.
Is this review helpful? Yes | No
May 29, 2018
Response from current dealership:
Thanks Kellie!  I am glad Ian and Ben could help.  Thanks for the opportunity!  - John Connelly Owner/Acura Columbus
z1ppy1
Mar 24, 2018
Very accommodating and reactive. Great service from sales staff.
Is this review helpful? Yes | No
Mar 26, 2018
Response from current dealership:
Thanks!  I am glad all went well.  - John Connelly Owner/Acura Columbus
GuruZXR9Y
Mar 20, 2018
Great car buying experience. It was a pleasure working with our sales professional (Steve). Not a high pressure salesman and was willing to work with us.
Is this review helpful? Yes | No
Mar 20, 2018
Response from current dealership:
I am glad Steve could help.  He has been on our team for over 20 years and he is the best!  Thanks for buying a car from us.  - John Connelly Owner/Acura Columbus
Bryan
Mar 9, 2018
Very helpful and willing to negotiate.
Is this review helpful? Yes | No
Mar 11, 2018
Response from current dealership:
Thanks Bryan!  We appreciate the opportunity!  - John Connelly Owner/Acura Columbus
Tim
Feb 24, 2018
Bought the truck I went to look at
Is this review helpful? Yes | No
Feb 25, 2018
Response from current dealership:
Thanks Tim!  Greatly appreciated.  - John Connelly Owner/Acura Columbus
Mark
Jan 25, 2018
Responded in timely manner pleasant to talk to
Is this review helpful? Yes | No
Jan 27, 2018
Response from current dealership:
Thanks Mark!  Hope we can help. - John Connelly Owner/Acura Columbus
Barb
Sep 6, 2017
Yes, the dealer contacted me promptly but I learned that the car I inquired about did not have the features I was looking for. They were very professional and helpful.
Is this review helpful? Yes | No
Sep 6, 2017
Response from current dealership:
Thanks Barb!  If there is anything specific that you need, just let us know and we can go out and find it for you.  Thanks, John Connelly Owner/Acura Columbus
Greg
Aug 24, 2017
Professional and efficient. No problems or issues.
Is this review helpful? Yes | No
Aug 25, 2017
Response from current dealership:
Thanks Greg!  Have a good weekend.  - John Connelly, Owner/Acura Columbus
Willy
Jul 28, 2017
The car I wanted was sold at auction to another dealer by the time I called for information. The salesman was nice enough to track down the car for me and get me contact information. I was impressed!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Hopefully we can find another car for you!

Thanks,

John Connelly
Owner/Acura Columbus
Gary
Jul 14, 2017
Salesman Dwayne was into his second month and had not really examined cars before showing them. Both vehicles we looked at and drove were dented-scratched and had been scuffed on bumpers and doors. did not look like they were ready to be shown. One had a prominent noise coming from the engine and the other had chips over hood. sales was honest and tried hard to explain for the SUVs not being ready.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks for the feedback!  Makes sense.

- John Connelly Owner/Acura Columbus
GuruS1SW
Jun 26, 2017
So far so good. Courteous.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Courteous is good!  Thanks.

- John Connelly Owner/Acura Columbus
KP
Jun 23, 2017
The sales person I was in touch with (Andrew Bine) was very responsive and helpful through out the process. I ended up buying the car from Acura Columbus and the whole process was pretty smooth and fairly quick. So far I am happy with the car and the dealers response pre and post sale.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
I am glad Andrew could help!  Thanks for the opportunity.

- John Connelly Owner/Acura Columbus
Philip
Jun 16, 2017
A salesperson contacted me the same day of my inquiry. He gave me the information I needed and I ended up with a good car at a fair price. The whole process was easy and the people at the dealership were great.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
I am glad all went easy -- thanks for the review.  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Ioniq_1068
Apr 29, 2017
Excellent customer service! A+
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks for the 5 stars!

- John Connelly Owner/Acura Columbus
Dennis
Apr 19, 2017
Good salesperson responded back very quickly
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Good to know!  Thanks for the feedback.

- John Connelly Owner/Acura Columbus
Jim
Apr 4, 2017
Were very responsive.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks!  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Angela
Mar 31, 2017
The car I inquired about ended up getting damaged and the dealership wouldn't fix the damage to return it to the quality and condition I was negotiating to buy it at.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Sorry we did not come thru for you.  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!  Otherwise, I bet we could have worked something out.  I hope it all ended up the best for you.

- John Connelly Owner/Acura Columbus
Larry
Mar 30, 2017
Email and called right away . Car was sold
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Maybe the next time we will have the right car!  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Hoss
Feb 15, 2017
Awesome dealership! Texts even while we both were watching the Cavs game! The Land Cruiser was not available- but was a pleasure to meet and converse
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Very cool.  Thanks!  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Krissy
Feb 9, 2017
Quick response, very helpful. Didn't end up buying from them only because I found one that was closer to home.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
I hope all is going well for you with your new car!  Thanks for letting us know.  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Richard
Jan 20, 2017
Mike Shay is excellent I feel that he knows what I 'm looking for and will find it
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks Richard!  Mike has now been promoted to Used Car Manager so please be in touch with us if you need anything else in the future.  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
Justin
Aug 20, 2016
Great experience not pushy very personable guys all around great experience!
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks Justin!  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!

- John Connelly Owner/Acura Columbus
tim
Aug 13, 2016
good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks for the 5 stars!  We were not made aware that CarGurus had a review site until the other day so sorry for the almost 1 year delay in responding!

- John Connelly Owner/Acura Columbus
Pamela
Aug 12, 2016
The dealer called me a short time after my email was sent. Was very helpful.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks Pamela!  We were not made aware that CarGurus had a review site until the other day so sorry for the 1 year delay in responding!

- John Connelly Owner/Acura Columbus
John
Jul 1, 2016
Pretty standard car dealer experience. Haggle, haggle, haggle... they came back finally on a $25000 vehicle with a counter offer $89 higher than my offer. $89... Seriously. Then after buying the used vehicle that had a "clean inspection" though not certified I come to find one of the wheels had a bent rim. Yes, I'm sure they didnt know. Standard used car experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Sorry John ... I am very bummed to be reading this 13 months after the fact!  CarGurus was not set up to forward any reviews to us at the dealership!  Unbelievable.  That being said, I am sorry for your bad experience.  If you can give us a chance in the future to make up for it, I would appreciate it.

- John Connelly Owner/Acura Columbus
Chandra
May 27, 2016
Adam responded very quick and nice, i asked for some more photos of the car i was interested in and i received them the same day.
Is this review helpful? Yes | No
Jul 31, 2017
Response from current dealership:
Thanks Chandra!  We were not made aware that CarGurus had a review site until the other day so sorry for the delay in responding!  Adam is doing well.

- John Connelly Owner/Acura Columbus
David
May 7, 2016
called back once... I did their on Line Chat with a promise of someone to contact me...but on one called...scheduled a test drive...no one called me to let me know they had sold the car I was interested in....glad I called ahead to check...very frustrating.....
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2017
Response from current dealership:
I agree that is frustrating!  Also frustrating is that we were not made aware of these CarGurus reviews until this week -- 15 months after your bad experience.  If you find yourself looking for another car, don't hesitate to email me directly at johnconnelly@acuracolumbus.com and I can help.  Sorry for our poor communication.

- John Connelly Owner/Acura Columbus
Mark
Apr 13, 2016
Quick response from Kyle. Seems like a good person to deal with. Would definitely work with them on purchasing a car.
Is this review helpful? Yes | No
keith
Feb 5, 2016
responded promptly but did not the car I wanted
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Lcogan
Feb 3, 2016
No pressure as requested
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Lorna
Dec 19, 2015
Tried to sell me a wrecked truck. Obviously they did not examine the truck when it was traded in.
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Robert
Dec 18, 2015
Salesman responded quickly, we are current customers, always treated fairly from service and sales dept.
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Rick
Nov 11, 2015
Great
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Richard
Jul 6, 2015
Didn't really get to deal with Acura Columbus as the car we wanted to look at, sold before we could get up there to look at it. But they emailed us promptly each time I emailed them asking about Prius's.
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shanti
Jun 27, 2015
exllent
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BCav111
May 4, 2015
Didn't buy there but treated well.
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Chris
Mar 12, 2015
Very friendly and were real nice to work with.
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StephA42
Dec 4, 2014
Great dealership. Great people! After searching around for several weeks, I ended up buying my vehicle from them.
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zollar345
Nov 9, 2014
Not too bad, but not good either. I contacted them but I didn't hear back, so I called them and said we are gonna stop by, but we could not appoint the exact time because we were flying from another state. When we arrived they told other customers who come 5 minute later and were gonna look at the same car that we were just walked-in customer. I didn't feel so good with that word.
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Mazen
Sep 2, 2014
too low milage and more than what I wanted to pay for a car...
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bob
Jun 24, 2013
Jason found us a great car.
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Kara
Mar 17, 2013
Very prompt and helpful. Friendly staff. Would recommend to anyone
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joe
Mar 14, 2013
Very friendly and helpful staff. J.R. is one of the best car salesman I have ever dealt with.
Is this review helpful? Yes | No