A&J Auto Group

Responds accordingly

Return my phone call and text message

Responded quickly to my inquiry.

Very friendly and helpful staff

Very quick to reply once I inquired about the vehicle. Great people skills.

Sold it out to a private party for Resale instead of keeping their word to check it for "safety reasons and contact me when it's ready to show."

They responded quickly as well, but already bought a vehicle.

I guess I must have put that car in by mistake. I wanted chevy traverse, which I have already bought. But they did call and were very helpful. Very nice car but needed bigger car.

Great experience buying a car from this dealer! Everything was quick and efficient. Dave was very responsive and transparent throughout the entire process. Would highly recommend!

David gave me plenty of time and room to check out the car I was looking at, including taking it off the lot for third party inspection. Never pressured me, was honest about the car. I would deal with them again and refer a friend.

Rapid professional response strongly recommended

Prompt response

Good professional

Very responsible dealer.

Cars kept there in great condition, very helpful and professional people.

Dealer was quick to respond to email definitely going threw this dealership great customer service.

Everything seemed to be fine dealer was informative and nice wasn’t able to negotiate the price overall it was pleasant experience

Car is great! They were very helpful and fast with the process.

Unfortunately the vehicle i was looking to buy had been sold the day before. But they did answer my questions in a timely manner. Very professional all around

We bought the car from them. It was a pleasant experience.

Slow in obtaining the car . Nice people overall

The person I spoke with was very personable. He wanted to help me in any way he could to assure me that the cars they sold are up to par mechanically. Also gave me assurance that financing was available. I'll be checking out a car there soon.

The guy who is there at the office was very kind and gave me a lot of space which I appreciate. My main concern was I was there to buy a car. The car itself was priced just fairly according to CarGurus, however there was damage both cosmetic and mechanical that I was left a find for myself and wasn’t disclosed to me. When I did bring it up they were hesitant to address the pricing more than a few percent, Even given the fact that some of these repairs were a Passenger side mirror that was now dangling, and a third row seat where the entry didn’t function at all. The answer I was given by their manager wise you can go buy parts on OfferUp if it bothers you. Would never recommend this dealer to anyone. Just a waste of time.

Friendly, great service, no pressure. Great experience!

I had a Great experience with this company but I decided not to go there location because of there distance! . I discovered a local car dealership in my area that features a Element to my liking!. I decided to purchase the vehicle Thank you for your Great service! Jerry

Awsome they did honor the price after all that was on cargurus here

Very helpful and responded quickly.

Kevin was great to deal with. Not a high pressure car salesman at all.

Responded quickly to inquiry

Dave contacted me soon after I requested information informing me the vehicle was available. We met with Kevin the following day to inspect and test drive the vehicle. He met us by the vehicle with the key and asked to let him know when we wanted test drive it. Kevin was very helpful, friendly and zero sales pressure. The vehicle was "as advertised" and Kevin gave us a current copy of the Carfax.

They got back to me and asked all my questions quickly

I was contacted back pretty quickly.

The dealer was great Kevin the salesman was awesome we bought the car from five star rating

Good deal

Absolutely great experience. David and Kevin were super accommodating, no pressure. When I test-drove the truck (2004 Ford F-150 4x4) and thought there was something wrong with the 4x4 system, David had his shop check it out to make sure it was okay (it was, my mistake, didn't shift to 4x4 while in neutral :o). The truck was very clean, beautifully detailed, inside and out, and in incredibly good condition. And the price was $2,000 below CarGuru's estimate of market. Could not be happier- thank you, guys!

Responded right away. Very helpful.

Dealer respond promptly...

Good deals just couldn’t meet my budget

Great guy's good service.

Very helpful with quick response time.

Dealer described his Mazda 3 as being "Very well Maintained and Serviced" and "In Immaculate Condition In and Out." I told him over the phone I'd be getting an inspection to confirm it the next day. I drove an hour and a hal sf to the dealership to find the car in poor condition: the engine didn't sound good (Disclaimer: I have very little experience or knowledge about cars) but also the A/C wasn't working at all and there was signs that fluid had leaked under the car. The salesman repeated twice "I don't know much about cars but I know we could charge the A/C for you but it could all drip out on your drive back and I wouldn't want that to happen." So I decided not to take the vehicle for inspection because it was clear that it might be a difficult problem to solve (and anyways the car did not appear to be in "immaculate" condition at all). Next, I looked at a similarly priced Saturn Vue that when we started it up also did not sound good and it appeared to have a lot of smoke coming out of the exhaust. (The salesman corrected me that this is due to normal "condensation" but I wasn't convinced... there was a reason this dealer was selling the car for under $4k and it wasn't charity). Finally I tried out a Toyota Camry that was just under $5k. The car had strong A/C and the engine sounded fine. Cosmetically it was terrible, with a thick wax/paint stain in the back seat and a dent on the side... worn down window blades, and like the others, a very worn-looking engine. But I decided to take this one to get an inspection, knowing the strong reputation of the Camry. The inspection demonstrated that despite the dealer's Carguru description "No Accident... No Mechanical Issues, Drives Great" there were actually very unresponsive breaks (they might be baaarely within legal limits but that was debated)... the vehicle had in fact been in an accident which was apparent from the way the frame had shifted and someone had tried to reattach it around the headlight... (and not to mention the noticeable dent on the side of the car near the engine). And also, it appeared it might have difficulty with future smog inspections due to a few minor issues I wasn't technical enough to understand. There were a few parts needing replacement, including the struts which caused the car to be very unstable around turns... I returned to the Dealer suggesting that I buy the vehicle for only $500 less even though it was really worth closer to $1k less due to all these discrepancies. The Dealer however has a 100% no negotiation policy and told me he can sell it all day long at the current price... Well.. it's been almost two weeks and it's still there. The salesman assured me I wouldn't find a better price but I did... and now I'm the happy owner of a much more reliable appearing car for (guess what?) $500 less than A&J insisted on receiving. Moral of the story: don't waste your time.

Just horrible very rude and thieves they add all extra charges to the price avoid wasting your time and money

Mike was awesome! He was on time and tooK us to the car, which was just steps away. The car was as advertised and he was honest about the work that needed to be done on the car. He even offered to hook us up with the discounted parts and repair. In the end, we decided not to buy the car because it was the first car we looked at and we wanted to look around more.

Quick response and presented no aggressive sales tactics. The vehicle I was interested sold just as quick.

Great guys! David and Kevin were really helpful, very friendly, and super accommodating. It did take a little bit of time to get the car but that was primarily because they were being extra cautious to give me the car only because they were dealing with a new finance company I chose to go with. They let me take the car when I needed and were willing to do whatever it took to work with my credit union and get me into my new car. So easy to reach and kept me in the loop the entire time we were getting every step of the way handled. Love my car and would definitely highly recommend these guys! They are trustworthy and are definitely top-notch guys who do honest business and also aim to make the customer happy. Wish you guys were closer to me in LA but that’s about all the qualms I have :) THANKS GUYS!

Fast

Great people to deal with

Dave was very helpful to my grandson and me. My grandson ended up buying the car.

Bought the car. It is amazing

Great willing to go above and beyond to help on what ever you needed. Patient with me and the question's I was asking was straight forward with all the answers. This is the place I'm buying my first car in .CA.

Very polite and prompt.

Very helpful

Kevin was great help. Answered all our questions.

They did a great job and a nice car.

The people were very helpful and courteous.

They called right back

My experience with David was very professional and he made you feel comfortable

The car was advertised as no accidents and it was very obvious many accidents occurred. I had to actually go find someone to help me, who knew nothing about the car, and seemed to have no interest in selling it.