Used Volkswagen for Sale in New York, NY

Great

Very poor customer service Fail give information about the car And never never call back on results of the vehicle getting repaired

Very professional!

Good communication

Good

Larry the Sales Manager is an excellent guy. Really liked working with him. Is upfront and trustworthy. Just what I was looking for as I searched for my new car.

Don't be fooled by the low price they show in the title. READ FINEPRINT CAREFULLY! Volkswagen of Freehold HIDES additional 5 K (before 700 doc fees) . So whatever price you see , add 6K safely. I cannot believe Car Gurus allows it. Not only it misleads the customers looking to buy a car but also provides unfair competitive advantage to the honest dealerships.

Sales person friendly, inexperienced. Saw the car on Cargurus for $7052, called, made appointment to test drive, after a 210 miles round trip for the price that I was promised, prices was raised by $5000.

Called twice and spoke to two different sales guys. Both said they would get right back to me but Neither called or emailed me back. It’s been over a week and the car appears still for sale so I’m baffled why they seemed uninterested in selling to me.

Where do I start!! These Guys made me feel like I was at home! Walked in and got straight to business! I knew exactly what I wanted and they made it happen with me! Very great service!

The ad said one price but after a week of me calling them and submitting paperwork they said there was a title issue never got in contact with me again re-posted it with a higher price I always thought that dealerships wanted to sell cars apparently not this one thanks but no thanks

Connected with me right away to schedule an appointment. Had answers to all my questions.

He was very nice but the jeeps just too far away thank you

Very professional, answer all my questions offer to drive the vehicle, I recommend Thanks

Misleading ( LYING ) about the model . It's not what they advertise . Did not respond to my email about wrong model . Would never do business with this SLEAZE BAG .....

Those aren’t real prices, they demand you buy their warranties or you can’t get their cars. They only lower the price to show up first on the great buy. Disgusting business practices, bunch of sharks!

Respond at time

This dealership was very quick to respond to my request.

Not sure if this is the process at all dealerships - The final invoice total was about 50% higher than the listing price. Buyers should factor this when shopping. They didn't reveal all of the extra charges until the very end, when we were taken to the financing office, after we already had to prove insurance, and made the deposit. And then, your total cost depends on how hard you can negotiate. So that didn't feel great.

The real price is18,500 They have a $995 Dealer fee and 123 point inspection fee $4300. Please don't waste you time and gas.

Had a great experience with Automania & Francisco! Francisco was responsive and walked us through the process from start to finish. Will definitely be back for my next vehicle!

Internet Price was $25,495. Drove 2 hours to Dealership. Took test drive & had trade in appraised. Ready for a "reasonable" negotiation, the Dealer printed out the "real" sell price which jacked the price up to over $28,600. Took the "Excellent" price indicator by Car Guru's down to "Average". What a Bait & Switch - 5 hours of our life we will never get back. Stay away.

Great deal!!

Scammers! Listed at $8995.00 when I viewed it. Called them and luckily asked about their fees.. $695.00 Documentation - $995.00 Dealer - & $1,900.00 Destination Fee. $3500.00 in fees is 40% of the asking price - or - $2000.00 over book value. Now it’s listed at $10,995.00... these are terrible people - See their 1 Star google reviews.. same thing I have stated here..

Excellent in every way, specially Tony the sales professional who got me into the truck of my dreams at a price that was very fair. I highly recommend this dealership!

The best experience I had buying a truck.They are courteous, friendly and answered all questions.They also called you back when they said they would iwould definitely recommend them to family and friends.

Very very helpful! Great communication and response times. 5 stars

Bait and switch pricing, vehicle requires CPO warranty to be purchased, in which the amount was not disclosed and they were not willing to discuss without an in person visit.

they had sold the car i scheduled to see even though i made the appointment only a day ago. they then said they had no other cars similar to the one i scheduled to see.

This dealership is full of it telling me that I have to get the car certified for a loan when I will pay it off they won't sell to you or give you a price unless you go through the mark up stay safe away from shady dealership like this one waste of time

Drove an hour to find damagesto car and dealer wanted to charge a $1900 fee on top of taxes and documentation fees. Beware!!!!

Replied in time.

I bought my car from Omar. 5 star experience.

Day respond send day. They are good

Worked with Angel, great guy, upfront and honest. Actually ended up not getting a deal done but I never felt pressured or rushed. They provided me with all the information I needed, and would def recommend them to anyone looking to buy a car. The only issue I had is that in the listing itself, the advertised price is misleading- you only get the list price with a predetermined down payment, which is only listed in the fine print.

So how does a vehicle price 23500 becomes 31k??? They don’t tell you bout 3900 inspections fee 🤦🏻‍♂️ Plus doc fees 599 so I ask what is inspections fee sales rep said they diagnosed the vehicle for 3 days never ever heard of inspection that take 3 days doc fee the vehicle is 3 years old not brand new. I understand tax and registration but that should be it .. anyways very misleading

Car was dirty inside and out. Dash was full of check engine lights. Car was not saleable.

Dealer replied to my email but didn't buy it.

Terrell is excellent and very patient with me.

Good

Another HUGE surprise of the vehicle "being just sold this morning" after I verified the vehicle was physically there just a couple of hours before coming in to test drive it. It seems these people have enough idiots who continue coming back after being lied to and wasting time, money and effort and still willing to spend money at these con artist's "business". Never again.

They call me to test drive the same they help me with everything i needed.

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

These guys were quick and efficient. I got myself a great car with a great history report. Everything was explained and I left out of there with my car in 3 hours!! I thought it would take longer because of my credit, but they helped me out. Would recommend. Thank you !!!!

Really good service very polite and didn’t rush me at all like other dealers do got to take my car with everything set up within a few hours.

they add about $2500 - 3K onto the advertised price for dealers fees which just FYI

Let me test drive a vehicle with absolutely no gas in it. Cut off on me before I could get back to the dealership and waited for half an hour before anyone came to put some gas in the tank. Along with the fact that the transmission fault light came on while driving and it went into limp mode. All in less than five minutes.

They are very professional, i gave the high mark

Beautiful atmosphere, our sales agent Sophia made this nerve-wreck experience nice and smooth. The turn around time to drive off with my Jetta was super quick, thanks NYCMotorcars !!

Bad experience , they are advertising the fake price!! The Price is only if you want to finance with them, So it is not the real Price if you want to purchasing the car! It is not the right way to do business! Not recommended!

Very good

Excellent service.

Great!!!

Dealer reached out to me and provided all the info I needed. Decided to buy elsewhere because of specifics of the car another dealer had.