Used Volkswagen Passat for Sale in New York, NY

Quick response and overall solid communications with the dealership. Great selection on lot when arrived, a bit more than shown online. I dealt with Dana at this location. Thank you.

Very nice sales person Tiffany unfortunately this car was sold she tried very hard to get another one Tiffany was very professional and knowledgeable

This place is Bad news. I went to this dealer and they said I had to add $999 DEALER FEE AND $3500 FOR A CERTIFIED WARRANTY and I cannot purchase without warranty. I walked out. Sales people are kids running around with a lint remover. A scene from a bad movie. Do not waste your time here. Stay away!!!!!!!!!!!!

Very good experience sales rep Dominic is a real gentleman Also a beautiful facility with great coffee

After traveling to the location car was not available. Salesperson tried to locate another vehicle offered to price match but was adding an additional 6995.00 to original sales price, then stated the listed price is just to get customers in the door.

This dealership doesn’t deserve a rating they made an appointment with me to see the car I was on my way I was late I called them they said yeah we’re still waiting for you to come I got there three hours later just so that they could tell me the car was sold this morning Very poor customer service if you asked me. And very unprofessional

Other than spending a long time purchasing the car - the experience was good. I felt the deal should have been a little better but my husband and daughter were ok with the price (I felt he could have worked a lower price from my daughter!) area clean and good Covid protocols were observed.

Very responsive

Good

Great !

Bait and switch pricing, vehicle requires CPO warranty to be purchased, in which the amount was not disclosed and they were not willing to discuss without an in person visit.

they had sold the car i scheduled to see even though i made the appointment only a day ago. they then said they had no other cars similar to the one i scheduled to see.

Very nice but dealership was to far

This is one of the best dealership I ever worked with , mind you I've been shopping for me and my wife for an SUV for the past month or maybe more i couldn't find the price nor the service that I was looking for Mike is my sales representative was just great I will tell all my friends and my family about him and about this dealership... One way or another believe me or don't you have to see it your self wonderful people and just an excellent experience..

Satisfied

I called about a car listed for $22900.00 and the sales representative to me $40,000.00. This is a disrespectful dealership !

If I could give zero stars I would. These people will waste your time. Had my mother drive all the way from Long Island just to up-charge her $6000. Spoke with the manager Savas before making the trip to make sure the price was correct. After discussing the up-charge at the dealership, he said prices do change. What’s a manager. Fits the old sleazy car dealership profile. Don’t go here.

Was a scam the listed price is not the actual price the price jumped by 10k and their answer is that’s their sales tactic to get people in and then overcharge in dealer fees.

Nice car... A real nice variety of classics Going to keep them in mind

Horrible. Got me in on a low ball price. Then added 7000.00 to a 14000.00 advertised price

Contact Lou. He’s the best

Good experience back and forth despite the car selling to another buyer

Absolute scammers don’t even waste your time.They try to sell you factory warranty that comes standard with the car and they tell you they don’t sell the car without warranty.and the warranty cost $5000 dollars absolute scammers

Very good

Dealer wanted $3000 in added fees that no one should have to pay. Get a break down of your OTD before you walk into the finance office, and don't over pay.

Jason was great. Would have purchased Audi from him if it were black exterior.

Great experience! Very easy and convenient.

Waste of time I drove 1 hour and the truck has some really rusted problems (they try to hide it with some cheap paint on top and it was still coming thru). They should stick with the junk yard and not a car dealer.

Was not up front about pricing even after being asked several times. Tried not to honor loan pre-qualification, and instead tried to get me to finance through them with crazy high rate and fees. Wouldn’t come here again.

Great experience. Friendly and competent, highly recommended.

Ernesto was very professional, he got back to me immediately and the car was exactly as described. Very smooth transaction, I will be back for another car when I’m done with this one.

Got back to me in a timely fashion to let me know the vehicle was sold.

Great experience with this dealer. Car was ready to test drive at my appointment, and no pressure was applied at all. Would definitely return.

Very nice guy doni is very helpful

Nice

Very attentive. They listened when I told them not tin my credit through more than once. Very polite curious, and very helpful

Great service

In short. . .We would refer them 4 car sales

Good customer service

Tried to back load auction fees into the deal on me that they incurred when they brought the car. The guy said some one has to pay for it. Plus the car was in an accident. By the way they didn't want to move all the cars for a test drive unless I purchase the car.

Talked to the dealer, unfortunately the car is not a prestige as listed, and instead a premium plus

Very unprofessional, car was listed for 18k, when I called to get the out the door price they told me they want 30K. The sales manager also tried to lie to me and tell me that cars in New York dont rust and that cars in the south are the ones that rust due to salt water. Clearly he was just saying the first thing that came to mind just like 90% of car sales people.

smooth sales experiencea and car has been reliable that i purchased. very friendly staff

Great

The vehicle with the tax tags and plates from this website says $5900. The salesman said in order for me to take the car off the lot with cash was $6900. He said if i finance the vehicle it was going to be much more. So I left it there.

They responded quickly were very helpful I chose not to go with this type of car

None of the cars they have advertised on car gurus are available. They claim they had an amazing sales month and all the vehicles advertised were sold. Come on give me a break what a poor excuse. I'd stay away

Absolutely A Wonderful And Pleasurable Experience.

Highly recommend this dealer !!! I purchased 2 Corollas and both were fantastic. Great to work with and will go back again !!

Everything went through very quickly, and they were very friendly and treated my kids very good while we were waiting

Call me back, and offer to drive the truck, answer all my questions, I recommend thanks

Juan did a great job. Easy in and out sales transaction. Great car!

Went very well an very satisfied.

The customer service and selection of cars and incredible! I bought a car and the process was so quick and easy. I’m really satisfied with my purchase and will highly recommend to friends and family.

Very, very poor communication from Erica. It’s almost as if they didn’t want our business, so, we went elsewhere.

Very helpful.

Great at reaching out and helpful in match you with the vehicle you are looking for.