2021 Hyundai Accent for Sale in Chicago, IL

Very friendly and helpful but the truck sold before I could get there.

I had a very good experience at Driven. Worked with Alex - a great kid - who came in on HIS DAY OFF to help seal the deal.

Very helpful customer service

Decent price !

Very positive and proactive negotiating the purchase. Very friendly environment and followed safe protocols.

Quick follow up

took a week to get a response

Friendly service. Professional.

No hassle dealership, we got a fair deal on our trade-in. If you visit ask for Umair as he will take good care of you. Omar in finance thank you for making it all happen.

Ended up purchasing a newer vehicle from Hawkinson due to great pricing !!!

awesome sales people my experience was nice with Hawkinsons

Called me back and emailed me promptly.

The staff was friendly and understanding. They really wanted to help find the car you wanted and didn’t try to push cars on you

Fast response from the dealership. I on the other hand am dealing with the dynamic nature of when we would be back in the office. Therefore have not yet made my move.

Prompt and courteous reply

Awesome people

Having gotten oblique or zero answers to direct questions I've asked other car dealers via CarGurus, it was refreshing to get a straight answer to a straight question, from Elgin Hyundai.

Very thorough, they followed up quite a bit

Very good

Fast and helpful follow up.

Good

The team was quick to respond to my inquiry, but they were completely unprepared when I showed up for my appointment. The vehicle hadn’t been inspected, staff wasn’t welcoming, didn’t attempt to provide any detail to get the process moving along. Left without a test drive.

Sebastian turned me off. He was at another dealership in Chicago before here. Won't budge $5 on price. I wanted to buy a car here, but lost interest after test drive and I saw he was here. Nope, won't buy anything from him.

ON DITE EXOERIENCE WAS NOT FRIENDLY; It took them 4+ hours to process the paperwork! The car was not clean and ready for test drive.

Not very helpful, didn't want to give information about the vehicle I was inquiring about unless committing to buy it. Told me not to just show up to even look at the vehicle without an appointment.

Very nice dealership. Salesman were very attentive and polite and willing to work with you on a level most may not. Five stars!

The people were friendly and Matt was helpful. The only reason I gave 4 stars instead of 5 was because the financing is done thru Capital One. They took a very long time for approval.

We were contacted soon after we expressed interest in the car, but we wound up not going out to the dealership. We found a better deal at another dealer on a different model car.

They responded however I had already purchased a vehicle

They took care of me very professional

They reached out but I didn't move forward with the car as I decided on something else. Was a good experience and not pushy.

2nd vehicle I have purchased from Pugi. Communication is excellent !!! In my opinion, They are dedicated to customer service. Very pleased with my transactions with them. I will buy from them again !!! I would like to thank Ria, Andre, and Kath from the dealership for all their sincere help !!! The car was waiting for me, the description of the car was spot on, and the overall experience was very pleasant. Highly recommend this dealership !!!

Great communication skills

They answered my every question.

Staff was just there to do the job. Not friendly at all. They did respond immediately to my text.

They answered me on email that car was already sold but online I was still active.

Drove 6 hrs to buy a suv got there drove the car made a offer and waited there 3 hrs to have them sell the car out from under me . Don’t go there they are understaffed unless you have 3 or 4 hrs to waste

It was good.

Unhelpful and dishonest. They will not give any information about car and dealer fees and keep saying come into the dealership to find out more even if you are hours away. Very secretive and that says - dishonest.

Didnt even go to the dealership. I read too many horrible reviews about this business, why waste my time to be disappointed? One of the lenders contacted me beforehand as I requested info about a vehicle and the lender told me the vehicle was held in Indiana yet the site AND the lady I talked to, Cecilia Rivera, states that the vehicle was there in Gurnee, the old bait and switch. Don’t trust these horrible people.

Living 300 miles away isnt going to change their spiel about having to come in and "work with" one of their used car salesmen. Dealer and doc fees too high. Watch hidden fees and rust.

They were good. Just made an inquiry about the price.

I had a wonderful experience, the customer services there is great. I had the chance to work kris paul whom is an awesome sales guy. He knew exactly what I was working for he was even able to negotiate a price on which we both agreed on. I Love my new car. I went home that day with my own car! Definitely rate this 5 stars we’ll deserved.

They was very good at explain how everything works. They let me know what I needed to bring with me some my car buying experience would go well the first time I came.

Positive experience.

They are Great with following up with you. They stay connected.

Hey , I can say good stuff for this guys . I come to get Mustang from them , they want to sell to me , only stuff what I didn’t like is they contact 13 times lenders for money and I just say don’t contact more of 3, but they want to sell me car . Car has 2 issues what they told me they will fix and I return back couple days after that and they solve problem . From all of that I can say they know what they do and thank for business.

They were very persistent and pleasant even after the car I wanted sold. They still tried to be of assistance

Multiple emails, which was good, but our conversation did not go far because I changed my mind in the car I was interested in.

Got a generic email sent to me with no follow up

Set appt but when we got there they did not acknowledge the price. Left and sent email to dealership GM about deceptive practice. Got call back next day from GSM asking at what price we would buy. We told him the price they listed. He said come back in. We did and bought without any further problems. Too bad it took 2 trips.