Used 2019 Lexus IS for Sale Nationwide

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Glenn

Nov 24, 2022

The salesman didn't know anything about the cars. I think he was new. When I told the manager the car smelled like burnt oil, he said, "Don't worry about that." Wow. I left.

Oct 25, 2022

Dealer wouldn't give me an out the door price in email. Would only do it in person or over the phone when talking to the sales manager. Yay for extra fees and markups.

N

Oct 25, 2022

They were good and helpful .

Dec 1, 2022

Didn't purchase the vehicle but I was contacted quickly and with a lot of frequently ask questions answered up front.

Nov 29, 2022

Rude. Only would talk if I drove to dealership first. Wouldn’t discuss price before which is just odd and revealing. Have screen shots of conversation. Would never use in million years.

Oct 24, 2022

They did a great job listening to me and did not play any of the typical games. I did not buy from them because they do not have the vehicle i really want, but i would consider going to see them if they did.

John

17 hours ago

Awesome customer service!

Ninfa

Oct 12, 2022

Provided good information. No issue. Ended up buying elsewhere.

Marcello

Sep 30, 2022

Responses are too slow. They continue to advertise cars that have been sold by them weeks ago to attract new buyers.

Sharma

4 hours ago

I responded on time, very helpful

Cheikhou

Nov 12, 2022

Great customer services and very communicated throughout the entire process. I recommend.

Alex

Jul 23, 2022

John was great to deal with, going out of his way to open the dealership on a Sunday so we can do the deal.

jizjizjiz

Nov 2, 2022

Called the next day with car status.

Mar 26, 2022

Dealer responder the same day.

Jul 18, 2021

Nice salesman

Nov 7, 2022

Quick response

Elwyn

Oct 9, 2022

Answered all questions

William

Oct 9, 2022

Excellent customer service! Staff was attentive and worked hard to be able to get us into the vehicle we wanted but without the hassle that most dealerships would have subjected us to.

Nov 14, 2022

Very responsive.

Oct 26, 2022

Good dealership

Oct 12, 2022

Dealer is unable to do business outside of New York. They require you to be there in person to buy a vehicle

Taylor

Dec 6, 2022

$36k advertised price $41k + interest if you finance with one of our banks $46k cash price I’m glad I didn’t waste a trip like others have. Be careful dealing with them and don’t expect them to honor the advertised price when you get there.

Peter

Dec 6, 2022

This dealer is joke. Buyers beware they use the bait and switch. They advertise one price and hit you with made up fees. I went in to buy 2016 MDX. The had it for $20,898 then next thing you know they said I would have to finance $26,898 when they could of advertise the car for that price. Beware of the little short guy wearing dark shade. He will try to belittle you. Big disappointment to my day.

Deanroy

Sep 9, 2022

Dealer communicated with me in a timely manner to set up an appointment with me. Vehicle was accurate in its listing, carfax was presented to me before there was even a test drive. Customer service was excellent. Agent worked with me to get the vehicle that I wanted. He wasn’t pushy and actually listened and stayed in contact to get the deal through. I would recommend this dealer to friends.

Shemeka

Nov 22, 2022

Nice and friendly people!

Erick

Oct 12, 2022

Jarad was a pro good guy

Aug 22, 2022

They contact me at email

Luis

Dec 4, 2022

perfect

Carmen

Nov 19, 2022

Returned call quickly.

Nov 13, 2022

Great customer service

Kayla

Oct 26, 2022

First Class Customer Service Minded! Very nice folks to deal with...

Mark

Sep 8, 2022

Ashley was great!

Deborah

Sep 1, 2022

Good experience

Apr 24, 2022

I'm getting this vehicle, no matter what it takes lololol. No but they worked with me on price and financing options.. Kenia is very knowledgeable

Keith

Apr 17, 2022

I asked if the car had the "Driver Assistance Package" and they did not even read what I wrote. They just came straight to "lets close the deal" kind of BS. :( No more.

Apr 14, 2022

Good response time!

John

Oct 28, 2022

It was good.

Oct 25, 2022

Horrific from start to finish. Not one semblance of customer service. After 11 phone calls and multiple emails starting at 9:30 this morning I was just told the car was sold today, thus is after I was told at 9:42 am that it was on hold for me. I asked 9 times for the drive off the lot total, as I was bring a cashiers check. Not one returned call, I sent three e.ails, 1 to Mollie the manager of online sales, never heard a word!

Charles

Oct 14, 2022

They were timely in contacting me by email and text

Nov 3, 2022

The salesman was professional and did not pressure me to buy, but provided information about the car by phone and through email.

chandra

Oct 4, 2022

Best quick transaction

Sarah

Sep 8, 2022