2019 Kia Sorento for Sale in Holland, MI

Great follow up!

Dealer was very helpful

Dealer contacted me the next day and we went through the process without stressing. Great experience. They delivered the car promptly

They are Great with following up with you. They stay connected.

Hey , I can say good stuff for this guys . I come to get Mustang from them , they want to sell to me , only stuff what I didn’t like is they contact 13 times lenders for money and I just say don’t contact more of 3, but they want to sell me car . Car has 2 issues what they told me they will fix and I return back couple days after that and they solve problem . From all of that I can say they know what they do and thank for business.

They were very persistent and pleasant even after the car I wanted sold. They still tried to be of assistance

Very helpful

Excellent customer service.

Very unfriendly dealership. They try to sell u on all the extras. car was very dirty on inside and out when we drove. Would not recommend this dealership

evesn though we could not do the deal i admire how hard they worked and how plesent everyone wa

The sales rep, Jarvis?, seemed disinterested. As a result, I am disinterested. "You know with a vehicle this old you have to expect issues." Felt like I was being talked down to--as if I was not spending enough money to be worth his time on the phone. I could spend twice or three times as much and it would still be a cash sale. However I am looking for this specific vehicle.

Very helpful and understanding. I will do business here again!

I would recommend them and if you go ask for Ricky

Got me approved!

Fernando is great. Responds very quickly.

I purchased my new car from the Hertz dealer. They were very professional and polite. I would definitely recommend them if looking for a slightly used vehicle.

Great experience!! Especially sales manager Jim !! The best of the best!

They were very courteous and timely when contacting me.

Sales Team at Elhart were experienced and professional. No run arounds, true to their asking price, many upgrades were made to the vehicle before we saw it. New tires, new washer blades, new air and cabin air filters, oil change, window washer fluid removed and replaced with new. Detailing done while we worked on the financing end...Can't brag more about them

Helpful and gave me the time to inspect the vehicle as needed

Always ready to help

They would never give me the price of the car that I wanted information on or if they even still had it. They kept sending messages to make an appointment to drive the hour away and check them out, even though I told them all I wanted was a price on a specific car. I will not deal with people that can't/won't give me information up front.

Very Helpful

They were fine

Fernando was very profesional

Made an appointment to buy the car that I was approved for and they called me a couple of hours before I was scheduled to be there to let me know that someone else at their office sold the car. They offered to call me back in a day to see if they could possibly help me out with a different car and I never received a call. I ended up buying with a different dealer. They were responsive through the process but dropped the ball at the end.

Good experience! Martin was super helpful. Bought the car and am happy with it.

Great follow up!

Dealer contacted me the next day and we went through the process without stressing. Great experience. They delivered the car promptly

Great follow up!

Dealer contacted me the next day and we went through the process without stressing. Great experience. They delivered the car promptly

The sales person lied to me about the condition of the car. I made an 8 hour trip to see the car was not in good condition at all. I asked multiple times before I made the trip if there were any cosmetic or mechanical issues and he neglected to tell me all of them. Sales person was also very rude on the phone. He told me “sometimes you have to pay for nice things” in a rude tone and then the car turned out to be junk. Very poor experience.

Test drive the vehicle, but wasn’t what I was looking for, but the staff was great

Fast reply, (text ) but it sold ,before I could make offer .

Good experience, got a great deal. Only complaint is process takes longer to purchase through Avis and use third party financing company. But overall very happy with our purchase. I have already recommended to another person.

Great

no social distancing. no PPE on any of the staff or sales personnel. families with young children running around freely inside the building—all in violation of the governors order. had clearly indicated prior to the appointment that i wanted to know the trade in value of my car. they were unwilling to do this unless I would commit to the sale and sit in an unprotected area (sales persons desk)

Good, but they didn't provide information why this car is not certified.

Responded immediately and they were halpful

Gurnee Hyundai refused to provide an email quote on a 2019 Santa Fe XL that include fees, cook county tax etc. Not worth my time if the upfront experience makes me uneasy from the get go. Online dealership reviews confirmed my feelings.

Great

While I did not purchase a vehicle, they were very attentive and not pushy. They answered all of my questions quickly.

Great staff & easy transaction

Awesome

Bad experience! Picked up car and it had multiple scratches and was overdue for an oil change. Decided to go through with buying anyway because price was low enough. We had an agreement on price, and then when they sent the paperwork over they snuck in a $163 "processing fee". They refused to waive the fee saying it's because they handle all the paperwork (LOL). If you want a hassle free experience, look elsewhere.

Very good

Very helpful.

got a call and email right away

Excellent work done by all. Highly recommended.

Matt and Ahsly are great, very polite and helpful people, the car and the deal were awesome and would definitely recommend this dealership.

Zero pressure. Absolutely enjoyable experience

Prompt response

I had a good sales rep and did buy the truck.

Very good experience. Sales person was very professional and helpful.