2019 Kia Forte for Sale in Houston, TX

Service was great

Wonderful experience here! Highly recommend. The salesmen were super helpful and nice!

This place was awful to try to deal with. Couldn't ever get anyone to to call me back. They said they had the car I wanted, then I was told it was sold, then I was called again and was told they still had it, then told they couldn't find it. This place needs to get it together. I ended up buying from another place....they made everything so easy and stress free, and I love my new car!

I went they had the car i wanted online and Melissa was a big help. Thanks guys also for getting me in and out. With this virus going around no one wants to be anywhere for long period of times.

She was very informative and nice

Contacted me, but never visited.

Horrible dealership. Called me many times but when i got there they didnt even have the car they told me they had. Salesman very horrible

This had to be the worst car buying experience ever. First they didn’t have the car ready, if they ever had it. I was left sitting at salesman’s desk for over an hour with NO help. Dealer personnel walked past me several times NO ONE EVER ASKED IF I NEEDED HELP OR ANYTHING. Finally l just left. There was another person way to see this sales person. I wished them luck.

There were several problems such as, sales price was not same with ad price, there was a dent on hood etc. So I couldn’t get a vehicle at exact advertised price even... But it was still good deal for that vehicle. eventually I got a car from them. And Mr Isaac, the sales man, really helped me a lot to solve many of problems. He welcomed me as soon as I walked in and took care of me. I could see he was doing his best.

Quick response, friendly knowledgable, really made the whole experience fun. Would recommend you try them. Purchased the car we wanted and they delivered it no hassles .

very informative and helpful

I was on the lot for about 15 minutes no one ever came up to me! The whole time salesman stood next to me talking on phone! I left.

Car was sold they were very helpful in helping me find something to purchase.

Ok but no sale of the car bc they don't own the car its on the lot being sold privately. Car battery was dead. Cars parked around it. No test drive or anything, but they did send me the carfax on it. To bad i liked and wanted the car.

5 Star Treatment

Dealership responded and answer the questions I had

fast respond

I was able to handle most over the phone so that in could just sign and drive when I got there. I did end up being there for a good while anyways but Tolis was very helpful and I left a happy customer.

Car was sold just 2 hours before I arrived. I called to confirm availability around 9 am and arrived at 1:30. Would have been nice for the dealer to notify me and save me a 2 hour round trip drive.

It’s was a smooth process. They keep me informed of the status and changes and went above and beyond to get the deal done.

Very helpful

They claim this car was gone when I went to look at it. But they’re continually sending me emails to come test drive it

Great service J.R. Really helpful guy

I went to drive a car for a second time after they did some cleaning to it and buffed some spot off paint when I got there someone else was driving the car and they started selling it to the other people I thought that was pretty bad

Working good.

Dealership responded to my questions and inquiries very quickly. We just decided we needed to stay within our goal of being able to pay off sooner than later. I would definitely consider buying from them when the time comes again.

They responded to my inquiry.

Good

SCAM!!! Stated they had the car at 9am via email. Appointment at 4pm. Verified at 11am before heading there. Got there after 12 took my information. When I showed them I was pre-qualified all of a sudden the car had been sold. Hit my credit several times. 2 other similar cars in the lot but wanted me to wait for another more expensive car. I walked out. I can tell they do this all the time. I am not a SUCKER!

Great gave me the info I wanted

They respond very quick to my request but then they stop giving me info about the truck, they advertised the wrong price on carguéis that was their explanation, at the end they showed me something different that what I was looking, and tried to get you into the we care about customers so we give you this much but their prices are about 9k higher than the other dealers

Responded quickly

Prompt friendly response.

Car was advertised as a manual transmission car, which turned out to be incorrect.

Good morning we the white family like to come in test driver.The car next Saturday and Get one

It was a good experience. Avis was cordial and courteous during the vehicle presentation. No high pressure sales pitch and the vehicle a good deal.

Great

Had an good experience with Avis. Bought a low mileage car that runs great.

It were excellent

It was a good truck for sale but the salesman that they answer the phone did not know too much about truck didn't know too much about their service program or their extended warranty so they need to train their employees that answer the phone a little bit better so when a person calls they know what person is San Antonio how to answer properly

Great

I really wanted this car, but I wanted to see it in person before filling out any credit applications. The online dealer wanted the application filled out first, I never got a call back after that, they lost me. I ended up going somewhere else and buying a very similar car.

It was a very positive experience we ended up purchasing that car. I am waiting for the paperwork contract final version as well as the car being shipped to us in Washington

I won’t deal with Vroom again. Unless you’re in no hurry to get your car then they may work for you. I started this process on 6-15, by 6-17 they had my signed contract & my down payment. I won’t get my car until 6-30. And forget trying to get anyone on the phone if you have a question about the contract or to inquire about delivery. You will listen to horrible elevator music for about 3 min then a recorded message will come on & say please leave a message.

Replied quickly to my questions.

The dealer met my expectations.

Follow-up is excellent!

I am still thinking about this option and comparing with others in the market

I've bought a car from this dealer before and the experience was pleasant. Though I did not buy a car from them this time, I was contacted shortly after inquiring on a car. The representative followed up and kept contact.

Bryan Palmer responded so quickly. Supplied me with additional info that I requested quickly. It was a great deal on the car I was interested in but it sold before I got there.

Very polite, helpful and knowledgeable! The entire experience was excellent. We will gladly purchase from them again.

Dealer called quickly but I filled out finance app and says pending still days later and no update??

Great response time

DO NOT WASTE YOUR TIME. They play the bait and switch game. Called and spoke to a "Melissa" who said the Soul was there. Got there to be told it was being worked on and they didn't know who Melissa was. The reason they are using a stock photo is because the vehicle does not exist. They had the audacity to ask if there was another car I was interested in. I just walked out while he was talking. Major waste of my time. Go buy your car from somewhere else...I DID...

They add on unneccessary charges for used vehicles to increase the price of the used vehicles. Vehicle advertised for $6200 ended up $8200 with additional charges... 1. Window protection 2. Additional protection plan - interior and exterior damage on a vehicle that is already damaged 3. Theft plan if the vehicle is stolen and cannot be located None of these should be required to purchase a used vehicle.

They were showing me cars that was more than the price I was looking for. I still have not gotten a car yet because the cars on cargurus is not what they were showing. But still looking.