2019 Chevrolet Silverado 2500HD for Sale in Los Angeles, CA

Very helpful personnel

West Covina Chevrolet was very helpful and I am glad I went with them for my new Silverado 2500HD

Very Helpful

Cool dealership

I never went with a vehicle through them but they responded promptly and were courteous.

They were quick at first. But they were alot of customers. Only one financial person to do paper work. They need more employees. But I love my truck.

These guys are on it they were the first ones to call. Had a good conversation with sales manager they listen and not try to sell you something you don't want,

Ray is a great sales rep. Good experience

no pictures, quick response

No hassle, no pressure, helpful to get me in the truck I wanted. They gave me a 2 yr/24,000 mile warrantee. Gave me an extended warranty on electrical as well. Overall I was very happy with metro auto loan

William helped us. He mad the process of buying the truck very simple. He gave us the information we needed and since were pre-approved for the loan. We drove out of the dealer with the truck we want in matter of an hour and half.

Dealer responded the same day

They didn’t know what people skills are all about in some things. They don’t budge a penny . And there deals are like everyone else.

They got right back with me. Gave me information about the truck as needed.

They have emailed me several times and I just need to make the drive to see the truck. Initial contact seems they are very friendly.

It was great ray was very helpful and getting us a great deal

Friendly staff, nice vehicles. Overall good experience. Pretty firm on asking price but you get what you pay for.

Haven’t had a chance to make it out and look at the vehicle, but they we’re friendly and quick to answer my questions.

Dealer sent an e-mail in response to my inquiry. Have decided to pursue other options.

Good!

Contacted the dealer, gave make, model and their stock code for the vehicle I was interested in. They confirmed it was on the lot. I made an appointment to view it after 5pm the same day. It was not on the lot, it was in a mechanic shop 2 miles away covered in a month + of grime. They had no keys and no information on it. They told me the manager would call the next day, but didn't. They subsequently marked the vehicle as sold. 2hr round trip wasted.

Smaller dealership. No frills. Good pricing. They will move a little bit but not much. Cars as described! Salemans will communicate via text and phone but not much. You have to go in person.

Quite pleasant, Ray , my sells person, was jovial and well informed.

Responded quickly to my inquiry.

They called me back and emailed but I never responded. It was my own fault.

They callede right away

they where great i was lagging they are definitely on top of ther game

Helpful and informative

Responded right away with the info I needed

The person was cool and understanding.

Excellent communication. Still in the.running

The dealer responded to me within 2 hours they made it easy for to go see the car at my convenience. When I got to the dealership they were very friendly and courteous. I was offered a drink, the car was clean and ready for my test drive. After my test drive we negotiated and quickly reached an agreement. They worked very well and fast on the contract,and I was able to drive my new car home within 2 hours. My experience was good and I am very satisfied with my purchase.

Very helpful explain all details great service .

Very prompt and helpful

Yes they had the vehicle as advertised and I was able to purchase it all well Eleazar Chavez was very helpful!

Worst experience. Called twice before going to lot. They confirmed the car is available. After going there they said it not available. I called again from the parking lot and they said it's available over phone, bit the person at lot said it's not available. Be careful.

Poor customer service. Truck battery had to be jumped twice and eventually changed. They’re will be additional costs for every vehicle on their lot.

Very bad experience Iam sorry to say this. I drove 2 hours hoping the car was going to be in good condition as soon as I walked up to the car I could instantly tell it had been in a wreck before, color on the panels didn’t match, GT badge was missing, trunk was falling apart, car looked like it went to TJ for repairs, didn’t even wash the car to get rid of the wet sanding they do after painting the car. I also walked around to see other cars 80% of the cars had bad body damaged repairs

I asked for a couple extra photos of the truck, the salesman said I don’t have time for that. I think the place SUCKS I would never buy anything from them and I tell everyone my experience with them!! I rate them 1 Star Thanks Ron

I came in to view the Infiniti G37 sedan, Car was filthy on the inside and out the right mirror was missing which was not shown in the picture car smelled like cigarettes and had lots of dents and dings

Ray contacted me fairly quick and was very professional.

Listing was vague and didn’t have any pictures of the interior or what options package the truck had so I contacted the dealer to ask. They called 9 times in a row in a 10 minute period no voicemail. Later called back and Rey wouldn’t tell me and said I need to come in to see it. Not ideal start. Looks like Rey also left a good review for their dealer.

This dealer is a scam. They will 100% of the time add a $1900 fee to every car that they won’t tell you about upfront. It’s their company policy. They are the worst kind of dishonest business.

When inquiring about the Ford Transit Connect they immediately replied to my email which is very stellar when compared to other dealers did I've sent emails to before so I feel that they deserve 5 stars

Be VERY wary of hidden $1,900 “REQUIRED” charge for GPS unit, installed on every vehicle, (whether you want it, or not) before sale will complete. They don’t devulge this info until you’re ready to buy, in the office, and signing documents. And, if you have already received pre-approval with another loan institution, (your credit has already been run) this dealer will AGAIN require that they run your credit AGAIN! **Note: Every time your credit is checked, negatively impacts your score**

Great service was in and outta there and great price!!!

Responded quickly

Finished perfect thanks

Tried for over a week to get a call back. Several salesman said they would look into a few questions I had then call me back. Never happened. Then finally after a week of frustration they drop the additional $2000 in "automatic upgrades" they have. Total waste of time.

When I got there after driving 60 miles they didn’t even know the had that car, when they finally found it had not charged in the battery. Car wouldn’t run. Terrible experience!!!

They add 2000$ to all internet prices. Add this, plus tax and fees and all vehicles will have 3500$ added to them. Don't be fooled, many of the workers are selfish, impolite snobs. Find a car somewhere else.