2017 Toyota RAV4 for Sale in Houston, TX

Worst experience of any dealership I've ever dealt with. They were dishonest. I tried to test drive a vehicle that I went there to see, when I got there I found out it was not in drivable condition. They told me to come back out on Friday, I showed up on Saturday after they told me it was ready and when I got there it still was not in drivable condition. They did not care that I had driven an hour one way. I would never recommend this dealership to anybody.

We sign papers on car tomorrow..very helpful..great place to buy a car.

Response on time, they make sure you have a best deal be leaving their car lot.

The dealer contacted me and wanted to schedule an appointment to see the car. I have not confirmed.

Great Communication

Love it!! We actually bought the truck!!!

Dealer helped alot

I received a response and followup comments within the following day. Hend was very nice!

Vehicle did not have all the options we wanted, but dealer did contact us and answered questions

Overall OK, but they didn't stay in touch to let me know the car I wanted had been sold. I told them I would be out of town for a week and I would like to see it when I returned, but it was sold and I found out through another online source.

Dealer did contact me

Would recommend this dealership to anyone looking to buy a car. No hassle and no wasting your time. In and out in about 2 hours.

They tried to change the price to a higher price than they had on here and add a few extra finances in there.Honestly the price on here was $24k, they changed it to $27K on the phone and yet their website then said $26k. I had the screenshot of the $24k from the beginning and it held them accountable!!

I have bought my car from this dealer. Victor and luis was a great help during the purchase process.

Overall it was good service. I love the car I got but they did not want to work with me at first instance. Offered low money for my trade in but after 3 hours I drove out with the car. Steven in Finance was very helpful at the end. I wish he was helping me from the beginning.

Thanks I found what I need, I bought this van; thanks

Contacted me and helped me.

Great

Great dealership I highly recommend them!

Refused to help me because I wouldn't pay cash. Lied to me and strung me along. Came up with outrageous conditions to finance and when I would meet those conditions, sterling mccall would just blow me off

Even though I went with another dealership, the salesman was still helpful and courteous.

Vroom is really good at picking up the phone for sales. However, once you sign your documents you'll never get to talk to a human again. You'll get put on hold with an annoying piano music in the background forever. I can't get a response to email or phone calls. I have the car and it came within the time promised. However, they haven't followed up with me regarding license plates or registration. I also don't know where to make my first payment and I can't get any answers.

They scheduled a 9:00 am call for the day after I made inquiry. I never received the call, any explanation or follow-up.

It was a GREAT experience I'm just waiting on the financing. The SALE Rep. She was very nice and helpful

They reach out by email and was very help in explain details about the car

Great experience!

They Do NOT finance everyone. They don't even really try. I was preqilifed for financing through one of car gurus financing lenders. After leaving this car lot who couldn't help me at all. I message them to let them know I was still very interested and that I had financing, they never even messaged me back. They never responded.

Did not buy the car. It had some small areas of damage that I didn't want the car. The salesman helped me though was amazing and I would definitely purchase from them again if they had the right car.

Good experience. Friendly service. Rick is good seller.

They have been nothing, but nice to me. The service has been exceptional. I ended up purchasing the vehicle. They worked very hard to get me the best deal possible. Even though the vehicle had a few minor problems, they did not hesitate to fix them right away with no cost to me. Sam and Moe were the absolute best. Made the buying a car experience very easy and stress free.

The dealership was quick to respond. The car was available for a test drive. The car’s description was accurate.The dealership staff was very accommodating. I purchased this vehicle.

Great place to work with. The salesman was really helpful and friendly. It was an overall great experience.

Good

Was a great overall dealer

Bought the car over the phone at the price I wanted. Provided a clean close.

Fast and friendly service.

Issac and Clint were great to work with! Very clear communication and no high pressure tactics. Probably the most enjoyable car buying experience we’ve ever had! Got a great certified preowned Toyota at a price we were happy with. Worth the drive to get there! Definitely will be back for future car needs.

Good

Fred Haas got right back to me which was excellent. They were able to answer all my questions and were friendly. I made an appointment to see the Lexus. 20 minutes later, they called back to tell me that they had made a mistake and the Lexus was sold. I was very disappointed.

Great experience! Shannon was the best! The place was fairly busy when I got there. I walked in planning to only test drive and left with a new car ahah. Their standards for cars are high where they only sell low-mileage cars with no accidents, which is good for the consumer.

Scheduled a test drive two days prior, asked for the address via email and only got a reply stating the hwy the dealership is located on (North freeway). Received a confirmation with the actual address on the day of. Show up at the dealership and they can’t find my appointment. Told the vehicle is at the other location (which happens to be closer to me) but that it was sold yesterday. Wasted my entire morning.

What an AMAZING experience. Gene, the general sales manager, and Brian were rock stars. I have to admit this was by far the best car buying experience of my lifetime. I have had MANY!! They make it easy breezy without the normal stress.

The dealer was helpful, I didn't end up buying the truck but overall it was a pleasant experience.

Excellent end good service

I contacted the dealer and according to him the vehicle was already sold last week. Waste of time. There is no need to advertise sold vehicle.

Good

Prompt and you can do everything online, so you don’t have to go in and wait for hours.

Raul was super nice and helpful! So happy with my car!

I don't remember the gentle mens name I talked to but he was very informative and kind even tho he knows grom California he still gave me good advise

Very helpful

The staff was very friendly,professional,efficient. I like the fact they will tell what next.If for some reason(holiday) there was delay, they call me to let me know

Slow to respond. When they did finally connect the truck was already sold.

Followed up

they were annoying trying to get me to finance with them when it had already been planned and processed that i would be financing with my bank but thats just them doing their job yaknow? other than that i got a very nice car and they moved at a professional speed.

Everyone was very helpful. Contact ongoing.

Timely response

They were quick at following up.