Used 2016 Volkswagen Golf SportWagen for Sale Nationwide

They got back to me quickly and even gave me the salesman's name and he sent me a video of the vehicle. Great experience.

Responsive but didn’t have what I wanted.

I have had another car from Ritchey Cadillac. They are responsive and address everything applicable. They are a great dealership

I had a good experience with this dealer. Fair and honest. Bought the truck. Thanks. I would rate this dealer as a 4.7 out of 5.

great communcation

Brad salesman was helpful and pleasant. Shared good purchase options.

He got back to me right away and thanks

Sent over all requested Documents and never got any response ...

Responded to my request for more information almost immediately.

Was contacted same day by dealership. Went to look at it and it was an auction car from up north. Wouldn’t have looked at it if known.

The car broke down on the test drive and the loan paperwork has already been processed through so it’s showing up on my credit but we never took delivery of the vehicle fighting with him constantly to get it removed because I never bought the vehicle

i will recommend.

Very polite and friendly

This is the first car I have ever bought and it was a wonderful experience! I love my new car! Great place to get a good used car from!

Great doing business

The sales rep was pretty nice and helpful

I did not received information I wanted on this car. I requested information by email, specifically I would like video tour to see car more closer. This is not a great level , of service I don’t think this car dealer should post them self on car gurus since they don’t know how to work remotely, contactless with their clients.

I only spoke to the dealer on the phone as some of the details on the listing were vague and while they didn't readily have an answer, they took the time to find out and get back to me. While I didn't purchase a car from this dealer, they were responsive and timely in their communication with me.

Best experience out of all the dealerships I've been to Danny was great help, honest, and straight from the beginning drove from orange county to pick up a truck. I was concerned about the drive home he was so confident the truck would have no issues offered to void purchase if truck didn't make it, which i have never been offered that even when i purchased new in the past very happy to do business with him highly recomend thanks Danny

Extremely unprofessional and childish. Danny started texting me about the car late on a Saturday night. I asked him not to text me so late then he said he’s blocking my number. I respond to his email saying he was being unprofessional to which he replied “ Stop replying back so late and stop emailing back ever!” Will absolutely never be dealing with this guy again.

Small operation, seemed busy. He did respond promptly to my texts.

They were very good about responding and friendly when I drove in to see them.

Pretty good

Not a good experience. From my trade in value changing to not willing to negotiate and/or budge on the price. Also I realize that everyone has to start somewhere, but my sale associate was willing knowledgeable about the car or the process and needed to run to the sales managers desk for answers on everything….I might as well just speak to that person.

Great

They are very professional and will offer all the information up front

Dealer responded promptly with information about a truck I was interested in.

Truck was sold the day before. Salesman tried to bully me into submitting a credit check before I could test drive anything. Very disappointed.

Called me right

Dealer was friendly and took care of the transactions in quick fashion!!

Although the people were fairly nice, but they were very deceitful and dishonest. i took the car i was interested into a mechanic and it had $1000 worth of damage. i told Red about it and he said he would fix it and call me back. i called a week later after not hearing from them, they sold it to someone else. they are very sneaky and if i could give zero stars i would.

car was posted the same day i contacted them, called them and a man picks up and says it was sold then abruptly hangs up, called again to make sure we were talking about the correct car, but its still posted on their website, as well as this website, poor customer service, i feel insulted when i had cash in hand; ill just take my business and money elsewhere.

The sales team I had the pleasure of working with were very professional and friendly from the beginning to the end my car buying experience that can sometimes be excruciating. So I'd like to thank each one by name and say thanks for making it possible for me to leave with the car I wanted. (Anthony, Zach and Mikey D) You guys were great !!!

Austin was great!

Dealer contacted me within 24 hours, was going through the process of moving car closer to my location to see but the car had already sold

Great customer service and very easy to work with. Definitely recommend