2015 Ford Flex for Sale in Los Angeles, CA

Rosemery was great-------out of state deal------no travel allowed by governments------Corona issues--------------------- ------------------------------pray for everything to get back to normal!------Freddie

The staff were very responsive and helpful in the purchase of my vehicle.

Staff has been helpful and responsive thru email. I haven't gone to dealership yet.

professional, respectful

Dealer contacting me within in minutes of my inquiry.

Overall experience was good. Sales person professional and accommodating test drove several cars I picked up a clean chevy Silverado. When I decide to buy my next car I will definitely go there first

Very good sales team

Great

They were easy to deal with, everything was straight forward. The car is like brand new, I’m really happy with it.

Everyone was very knowledgeable and very kind. I left very comfortable with my purchase without any buyer's remorse. Most of all what made me very comfortable was they were not pushy they didn't try to sell me something that would not be a good fit. I am very grateful for their honesty.

The sales person (George) & manager (Vince) were very courteous & helpful.

Fare price, great to deal with and very helpful. The only thing was the price of my trade in.. but I took the deal anyway

Alex is a very helpful person he made me feel very welcome with no pressure!! The showroom is phenomenal all the cars on the lot are very beautiful!!!

Great immediate response.

The salesman, Alex, was very helpful. He didn’t use pressure it was generally quite communicative about what was happening. We had to wait several days for the car to be ready, and when it was he drove it out to me. I’m sorry to say that the detail department was not good, however. There were still things in the paint job and several other issues… So we will have to drive back to the dealership, over an hour drive coming to get them fixed

They responded quickly to my inquiry but I had to cancel my appointment with them. Overall, great customer service.

Very Professional

Dealer contacted me back quickly with information.

Got back to me quickly..

An internet rep contacted me immediately. I went to the dealership the same day and they said this car was out for service. I had an appointment!! So I contacted the dealer a week later to see if the car was available and no answer. I don't believe this car actually exists with 7, 432 miles. This dealership is very unprofessional!

good

The gentleman didn’t have any knowledge about the car. But when I was ready to purchase the vehicle the taxes were $3,200. The total shouldn’t be $13,800 with an 800 credit score. Overpriced

The car looked nothing like the pics, an obvious hit on passenger rear bumper drove me away, however the sales person was very friendly and took his time with me.

Talked by email. They were very helpful.

Very helpful

Great service however truck might be too small for my family.

Information was given as to car desired. No calls or email was ever received since. It's like I did not exist.

We called in advance to have the vehicle ready for a Test drive. Yet when we showed up the car was blocked in and took a considerable amount of time to free the car for a test drive. After driving the vehicle we noticed it pulled hard to the right. We then found out that the passenger front tire was low. The dealer didn’t seem at all concerned.

They contacted me but it was just an automated message, a real person did not contact me

Went to purchase a g37. Everything went good till I saw their dealer fees. 1k for Dmv fees. And other fees they couldnt explain. Car is at 11k jumped up to 16k just in fees. I told finance manager I was gonna pass and ripped the paperwork in front of me and told me to leave and stop waiting his time. Basically got mad cause I caught his scam. Horrible customer service.

Good knowledge

Had an appointment on Sunday at 4:15pm, we were immediately greeted by Steve Villafan and he took us to the van and let us look it over... in less than 2 hours, we drove off in our new to us NIssan Quest... very glad we went.

1st time there! The professional who helped me was great and helped me purchase this car with no issues what so ever. Was friendly and made the process easy.

Super attentive... but the it’s over an hour and 30 away... and I just don’t have the time to get out there unfortunately. Text and emails were on point!! Just enough to give me the info, but not so much that I was getting calls and texts all the time!!

Courteous and not pushy.. inventory of top tier quality used vehicles

The salesperson did a good job

friendly sales-person.

They refused to take my money because I didn't use one of their Banks really kind of shady to me

Horrible customer service. The agent was supposed to call me back but never did. When I texted him, he said to give him time. I will never do business with this dealer.

Dealer responded via email. Prompt. Courteous visit.

Quick response by 3 different salespersons. While this may sound 'attentive,' it was not. Repeating myself 3 times and getting different info in reply did not instill confidence in dealership. Also, some of the onfo about the car I was looking for was incorrect ...I seemed to know more of the basics then the salesperson. Perhaps this is a once off, but I know I will not be shopping with Auto 605.

Very helpful and they called me right away

Unfortunately I didn't make it to the dealer but surely very well taken care of the customers

All in all, it was fairly enjoyable experience. It took them a while to get someone to assist me, but once we started, they were friendly and knowledgeable. The total time to buy the vehicle took a little over 3 hours, including the test drive of my trade in and the vehicle I bought.

All of the people that spoke with it was very helpful and willing to work with you. unfortunately due to the fact I found a better deal., at a closer location. the next time I'm looking for a car I would definitely try them again.

Dealer reached out via text to establish a personal relationship.

Followed up. Polite I liked the guy that called. Didn’t buy here but he sounded professional. 5 stars for the follow up.

although i have not being able to get to dealership I am still interested in this vehicle and their communication has being great.

We bought the car from them. It was a pleasant experience.

Slow in obtaining the car . Nice people overall

The person I spoke with was very personable. He wanted to help me in any way he could to assure me that the cars they sold are up to par mechanically. Also gave me assurance that financing was available. I'll be checking out a car there soon.

Very friendly staff

Not very helpful. No room for haggle at all. The vehicle had scratches and dents. No business mentality. Their loss. I already been approved by my back.

Sale staff very friendly and helpful, car well displayed

Like most of the dealers very professional

Terrible! Car was advertised on CarGurus with Accident Check stating No Issues Reported. The car was in an accident and had structural damage that was not discussed. I bought a California Return Policy and they added $500.00 restocking fee without telling me if the car was returned in 2 days. There was a windshield crack that I did not notice. Dishonest transaction.

They were great. I bought it.