2013 Ford Taurus for Sale in Los Angeles, CA

Good follow up

When I arrived to their office they just handed me the keys took a copy of my license said go test drive, the car let out a big cloud of white smoke i never left the parking lot bad customer service

We had a great experience. Even after driving the car off,, we had a couple of issues with the car, and they are standing behind us. I would certainly buy from them again.

Great customer customer

You had to schedule an appointment, people were friendly let me drive as much as i needed however the vehicle was way under powered needed work and overpriced in my opinion

My experience with Laguna Motors was outstanding. They responded to my initial inquiry quickly. The car was exactly as advertised, and the price was fair. I ended up purchasing the car, and the purchase experience was flawless. They were very professional. Even their office was clean and welcoming. I would highly recommend Laguna Motors.

Very responsive

Very professional and friendly. Excellent service. Couldn't be happier. The car was a great deal and exactly as advertised. No unexpected fees or hassles or anything. I would personally recommend trinity auto sales to anyone. This is how buying a car should always be.

Very helpful and extremely truthful. Would definitely recommend to anyone

Would rate as a Negative 5 stars if possible. They advertise a low price then at the end add on MANDATORY add-ons ($2,200 for theft protection, and $495 for door edge guards) - complete ripoff and total waste of time. Vehicle was also in much worse condition than advertised.

Yes they replied quick.

Twice I have gone to see a truck I saw on car gurus and when I ask for that truck they don’t have the truck in yet for some reason. So why advertise it?

Was told they would get the car ready. When I arrived car was not there. Drove 45 miles.

The Sorento listed as 2013 was actually a 2011 a mixed up on the VIN. However, I was happy with the 2011. It was clean and everything works. The engine still is nice and smooth and you can tell it still has a long way to go. A computer check indicates an error on the driver side air bag. That's the only error. Financing is something else to be desired but what can you expect on a sub prime credit.

Over all great experience. Worked with me in every way possible to get me the car I wanted and very pleased with it

Great experience George , Leo ,and Rudy helped me out great guys !

Didn’t make a deal with them. I think their Salesman was the “wrong one” , he didn’t do much to help me . He kept telling me I was looking at the wrong car when I was trying to get a comfortable monthly payment. Then he showed me a used car I was still going for a lower payment which a know it was possible, this isn’t my first rodeo. He just denied my offers walked out of there emptied handed. Saw another one one here at another Autonation got better deal much better customer service.

Great people working there. Very professional & not pushy. Im still in touch with victor who has given me great correspondence about the car. When i get the money i will defently buy from here

good communication

This was the sorest experience that I've ever had buying a car they were very rude and acted like they didn't care about the customer and they wouldn't take the posts off that had already been sold I think they're trying to draw on customers or something anyway how to recommend buying from somebody else other than these Jokers and all I can do is just hope they have a better day.

I didn’t buy the Range Rover but I got another car from them. I love their lot. They have different variety of autos to buy. I will use them again. I highly recommend them

Although the vehicle we looked at wasn't for us , the guys there were very helpful and knowledgable.

Car was wrong color , and I hated the interior but the staff was wonderful , courteous & informative & the test drive was impressive

Good communicator very helpful

I received a quick and complete response, there were not high pressure sales tactics , just a nice offer to see what they had in stock. I am far from their location, but I plan on making the 300 mile trip soon to see their deals.

Car was dirty...no one on site....not an appealing location or car lot.

Never go there again...the charge 1999.00 extra on every car for lo-jack wether you want it or not, bad policy and LoJack only cost about 300.00 installed the rest is additional profit for them...plus when I called they told me the car I was looking at was there at 9:00AM and got there at 11:00 AM and they told me car was sold and yet for a days after the car still appeared on there web site...

Someone responded right away and I've been added to their emails for inventory updates.

They call me in minutes and text me offering the service

Great. My son loves the car and Laguna Motoris was great without harassment.... Thank you.

Great customer customer

Folllowed up with me even when they were closed

Very professional and an excellent experience!

Helpful, awesome deal

no less than 4 different sales person contacted me, each trying to run my credit report for financing. no communication among own staff, very unorganized.

Good dealer

Responded quickly and offered suggestions

Good experience, dealer is responsive but the car was not what I looked for.

Very helpful