Dealerships near me (Willoughby, OH)

Empire has many cars, and pricing seems very fair. The dealer responded within a day after my inquiry. The sales people are friendly, and very helpful in helping you to find the right car.

Rapid response, straight forward , questions answered, no BS.

No communication back from dealership

I never heard back from the dealer.

I never heard from them. Unknown if truck is available.

The review is not good. See, they never got in touch with me.

Purchased the vehicle with severe undisclosed damage to both sides. There was a poor attempt to hide the damage with body filler. Online photos were not accurate. Asked for a video of it starting up to see if there was ticking (broken exhaust manifold bolt). The video avoided the first few minutes of it warming up so the tick would go away. The walk around portion of the video avoided showing the damage. I signed finance documents and two days later I was told I needed to resign. Upon looking at the documents they tried to add $1600 for wheel and tire protection. Made them take it off. The funniest part is one of the tires doesn’t match the rest are in poor shape and the wheels are in horrible shape so the wheel protection plan is very laughable. They delayed shipping and communication. I asked to unwind the deal or get $4500 in compensation. They told me they did their due diligence and I haven’t talked to them since.

Very nice experience with the staff!