Volkswagen dealerships near me (Concord, CA)

Great super friendly service

Beware! Slimy used car sales person experience. After a week of communications, I booked a firm appointment to view and test drive the vehicle. When I arrived on time, another party was checking in for their appointment to view the same vehicle. My sales guy asked if I wanted coffee while I waited for the other party to test drive the vehicle and make a decision. I promptly left, disappointed to have made the hour-long trip to the dealership, waisting my time. Yes, anyone is entitled to purchase a vehicle. But, booking 2 test drive appointments at the same time is wholly unprofessional and disrespectful to customers. Communication is the backbone of a fair, pleasant and predictable sales process, and this dealership has a lot to learn about treating customers respectfully. VW Oakland not only lost a sale (the car is still available) but a potential customer and referral source for life. Do yourself a favor, and look elsewhere.

Very attentive and gave information requested. went above and beyond to help and answer all questions.

Went with another dealer because they were not responding in a timely matter.

Ask for Ro he is amazing. The experience was a breeze.

Simon was great!

Great experience …..

Very good