Dealerships near me (Verona, NJ)

The Dealer contacted me promptly and I was pleased with their willingness to help.

I found my experience with the dealer to be very pleasant.

Andreas and Jerry were very professional and helpful in the process which helped us in the decision to purchase the car. Thank you guys!

BEWARE of hidden fees. They wanted to imposed a mandatory " theft protection plan" in case your vehicle get stolen. Which in my case makes no sense to pay extra $600-$700 for it, when my auto insurance covers it. Also the have a $1,000 mandatory "document fee". Why should I pay so much money just for having them enter my basic information in a computer system. I asked to lower the documents fee and eliminated the theft protection plan and they said it's mandatory and refused to negotiate. The vehicle was an OLD 2012 toyota rav4 that the front headlights weren't even polished and clear.

Having purchased maybe 20 cars for personal and business in my life so far, I can honestly say that Tri-County Lexus was the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. So disorganized, no plates, still no key I was promised, and being bounced from place to place. They own the Toyota dealership across the highway and don't seem to understand why people would rather buy a Lexus. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! Stay away from these guys. They are a joke.

Started well with a young sales woman then was passed on the a “manager”. He came across as very aggressive and arrogant! I was willing to still move forward but had second thoughts when was greeted rudely on the day of my test drive. I’m leaving names out because my intent is only for those involved to learn and grow from this!

Excellent service from start to finish. Special thanks to Brian and Eric