Dealerships near me (UT)

We looked at this from 400 miles away, and drove to Salt Lake to pick it up. Brooklyn was helpful throughout the process, but Adam did a walkaround video in which he claimed it had new tires - the front tires were relatively new but all 4 tires were different brands and models, and the wrong size to boot. Finance tried to slip in $1491 of fabric protector without asking, and although we were promised a full tank of gas we were sent away with 1/2 a tank. The car had supposedly been serviced already, but the power steering fluid was low and we had to stop and get some right away because the steering was groaning.

Sales people were like vultures upon arrival even though I had an appointment. Justin was great upon first impression, I applied for financing and he contacted me to let me know I was approved then 2 days later (after running my credit 4 different times) said I needed a co-signer which I did not want to do. He then turned condescending and lectured me via text about my credit (which honestly is decent) and the way I “pay for things” (whatever that means). He then told me he had sold the car which I don’t believe is true because it’s still listed on the site. I would NEVER consider buying from this place!

Diane was very helpful, unfortunately this one slipped away

Great job in contacting me

Very friendly, no pressure experience

Total failure - found a car I wanted in person - had to wait too long to get a rep with literally 20 people sitting around doing nothing. Then looked up the car online, and figured out it was quite over-priced. Contacted the dealer to talk to them, received no contact back. THEN, Cargurus said the car was sold, but it was not. The dealer RE-LISTED the car with a lower price (SAME VIN!), actually right at what I said it should be - but NEVER contacted me to buy it!!! Terrible communication. Misleading pricing and listings. Clearly they don't care about the customer - they care about the ease of the sale and are hiding poor pricing behind their "transparent pricing" models. However, when their pricing model is wrong and sucks, they hide it with a re-listing!

Found out I was out of state and suddenly no one wanted to talk to us. Good news for our local ford store they sold a brand new explorer