Toyota dealerships near me (Worcester, MA)

They told me an hour before I came in that the civic was available. After I arrived they told me it had been sold. Then they showed me a Corolla that was $6k more than my price range. I felt like they used old school outdated sales tactics and they bait and switch to get you in there. The haggling process was annoying. I finally got to the price I wanted to pay but it was a long back and forth process to get there. After all was said and done and the paperwork was signed I found out that the vehicle only came with one key! I will probably not buy from there again.

The car wasn’t available after they called me to come in

Fully transparent and helpful staff.

Staff has been professional, timely in their response, and helpful.

I went in with a pre approved financing and they sent out my info to a dozen other lenders killing my credit score. Very unhappy!

good

Emma Mann was super professional, straightforward, no nonsense, responsive, and flexible in dealing with good value pre-owned vehicle, in good condition. Excellent, all around experience.

Terrible dealer staff sold car on me back in 2025. Then tried to sell me a car with a bad catalytic converter. Alset with them guys. I'll never go there again. Irony is I didn't realize it was the same dealer till I got there.

The communication was terrible. It took almost 2 weeks to get the vehicle. The salesman was unresponsive when I emailed and texted. The only positive was Tigan the finance person. I would never buy or refer anyone to the dealership.