Dealerships near me (Sunnyvale, CA)

The have marketing assistance manage all the messaging, except they do not really know what's going on with the inventory and do not check with the people on site at the dealership. I drove an hour to go view the vehicle I was promised was there on the lot, but turns out the person that was working on site had no idea about the vehicle, and didn't even speak English so they had to tell me over the phone from another person that the vehicle sold. Do not trust their Customer Service!

the dealership was prompt and helpful.

Vivian was nice and helpful to work on my Expedition , My Handicapped son even remembered her name , so that is saying something.

Excellent

We had agreed on everything. I was already on my way to buy the car, and then they wrote to me that they had sold it to someone else. That was simply the worst thing I could have heard.

immediate and helpful email communication, and follow up with links to available used vehicle models I expressed interest in.

Nuvia gave me excellent service and I was able to buy this truck 100 recommended