Dealerships near me (San Rafael, CA)

This dealership was not transparence with the rear factory subwoofer being binging removed, they also had leak under truck they could not explain and it smell like smoke inside the truck in the vehicle, they denied it. They charged well more than this vehicle was worth. I would never buy from this dealer again. Dishonest

My experience here was great MOL of the sales team was very helpful and Peter from service made sure the car met my standards prior to my departure

Little to no communication from multiple staff including a sales "manager". I originally sent emails trying to inquire about a car around a week ago. I was called and told by the sales manager i would be assigned a sales person and they would email me information. 3 days later i did not receive anything. I called the dealership and spoke to somone else attempting to purchase the same car. I submitted a loan application and was told the next day they are "still waiting to hear anything back, i will let you know tomorrow". Two days later i get another email "are you still interested in the car". I said "yes, the last i knew you were "waiting to hear something back"." No response. I will simply take my business elsewhere, i just wish i didnt waste a week or more of my time with this dealership.

good experience

Excellent, quick responce.

Very good

Smooth purchase, car was delivered as promised. Car was exactly as advertised online.

I sent a message through CarGurus and received two generic responses which I replied to and received no response. I called the dealership and asked if the car was available and if the price listed on CarGurus was accurate. I was told yes to both questions. The next day I visited the dealership and test drove the car. I wanted to pay cash for the car with no trade-in and I declined their extended warranty offer. They gave me a price that was several thousand dollars more than the price I confirmed with them the day before and had been listed on CarGurus. I was told if I wanted that lower price I would have had to come in the day I called. This was a complete waste of my time. For the next week I continued to receive generic emails from this dealership asking me to come take a look at the car as if I hadn't already seen the car.