Nissan dealerships near me (Baltimore, MD)

great

Sales person was helpful with follow-up and communicating with me.

I was interested in a vehicle Sheely had in stock. I called up and spoke to a salesperson Heath, who said the car was available for sale. I let him know that I would make arrangements to come to town to inspect the car. Meanwhile, I applied for a loan to cover the cost, and made arrangements to fly to town and inspect/purchase the car if all was good. The very next day to my dismay the price of the vehicle had increased by $1500. When I asked about the difference in the advertised price and what I was now being quoted, I was told that the market dictated that the price should be $1500 more than what was advertised on multiple sites including Sheely's site. I had my bank send over my loan approval paperwork anyway, and decided I would pay the extra cost out of pocket. When I called Heath to confirm loan info had arrived and my appt date and time, he said the car had been sold 5mins before my call. I was told later that day by Sarah Lane that the car was still for sale, then crickets.

Sales person was not helpful at all. Wouldn't let me take the car to a mechanic for inspection OR even let a mechanic onsite that can use the onsite equipment to jack up the car and make sure there aren't any structural problems. Big red flag. Also tried to downplay the carfax report saying there was minor damage. That was NOT disclosed on their online listing. If it's in carfax, that means it was serious enough for a body shop and/or insurance to get involved. Finally, made outlandish claims that Maryland certified inspection is of such high standards that I should just trust that. These inspections are for Minimum safety standards. I felt insulted just for the lack of intellectual respect. Buyer beware. Complete scam dealer

LoJack is included on ALL pre-owned vehicles at this dealership-- at an additional, non=negotiable $1000 mark-up to be added to the purchase price of your vehicle. When I protested and said I didn't want or need LoJack, "Read the fine print" the salesperson told me. Dirty, dirty, dirty! If they are going to automatically add LoJack, this information should be easily discoverable up front, along with the benefits of LoJack as well as disclosure of its additional cost to the buyer.

My salesman John Speake was awesome! This was the smoothest transaction I ever had at a dealership. I am so grateful

Great experience

The staff was very professional. All questions were answered. The car was explained I details. A very good talk with the representative.