Mercedes-Benz dealerships near me (Pasadena, CA)

I would rate them as a 4.5 out of five very courteous got back to me in decent time frames very clear unfortunately I found a different vehicle and purchased from someone else

They sold me a used car and agreed to fix some issues with the car before delivering it. When I returned to pick up the car, they had not fixed everything that was agreed upon. They refused to fix the remaining problems with the car and informed me that they would rather cancel the sale if I didn't agree to take delivery that day. Needless to say, I wasn't going to take the car home if the agreed upon repairs hadn't been made. I wasted 2 days of my time with this unprofessional dealership . Don't make the same mistake I did. Take your business somewhere where they appreciate it.

Transparent with all details and very professional.

DON’T buy used here. New or CPO may be different, but I should have read the other reviews before I went in there. They are looking to move used stock without disclosing known safety issues (there is no way they didn’t know a giant neon green screen would pop up when you put the car in reverse). They kept pulling my credit after I had rescinded my permission for them to do so, in writing. They kept shopping around for other lenders after I explicitly told them I would not finance with anyone else and would prefer to unwind the deal. Without notifying me, and while telling me that they were working with my credit union, they funded the loan through a different bank. They lied and stalled to get their money by whatever means. There are hundreds of other actually ethical dealers; save yourself and stay away!

Excellent customer service service

It was good

Seems like straight shooters

Recently was looking to trade in a vehicle and purchase a new toy. Danny at House of Imports was an outstanding sales person with top notch cutomer skills. He quickly responded to my numerous inquiries for additional photos, questions about the vehicle, etc. While i ultimatley went another direction (New car) it came down to a coin toss and I would have been happy to purchase from House of Imports and Danny

He is good. I am just interested in this car anymore.