Mercedes-Benz dealerships near me (Ontario, CA)

Dream car acquired. It was an amazing experience! Everyone was so helpful! Ash picked me up from the Airport and got me in and on the road in my new car. Iman was great working the deal over the phone and answering all my questions, was super responsive everytime I called. And Shami was amazing as well, getting all the financing in order, was very personable and enjoyed chatting with her as she wrapped everything up. Appreciate everything!

DON’T buy used here. New or CPO may be different, but I should have read the other reviews before I went in there. They are looking to move used stock without disclosing known safety issues (there is no way they didn’t know a giant neon green screen would pop up when you put the car in reverse). They kept pulling my credit after I had rescinded my permission for them to do so, in writing. They kept shopping around for other lenders after I explicitly told them I would not finance with anyone else and would prefer to unwind the deal. Without notifying me, and while telling me that they were working with my credit union, they funded the loan through a different bank. They lied and stalled to get their money by whatever means. There are hundreds of other actually ethical dealers; save yourself and stay away!

Don’t buy the car because found a better for me with less miles and more options

Friendly staff. Communication was good. Found a better car, less miles and more options

I would rate them as a 4.5 out of five very courteous got back to me in decent time frames very clear unfortunately I found a different vehicle and purchased from someone else

Recently was looking to trade in a vehicle and purchase a new toy. Danny at House of Imports was an outstanding sales person with top notch cutomer skills. He quickly responded to my numerous inquiries for additional photos, questions about the vehicle, etc. While i ultimatley went another direction (New car) it came down to a coin toss and I would have been happy to purchase from House of Imports and Danny

Very friendly customer service—everything was excellent. 100% recommended.

I initiated the vehicle acquisition process via text and phone communication. Following successful price negotiations, the salesperson confirmed acceptance. As I proceeded with the necessary paperwork to finalize the transaction, I unexpectedly received a text message stating that the vehicle had just been sold. Sales person words; So sorry the car sold.

Was a great experience talking with staff. He was very helpful. Thank you, Paula