Mazda dealerships near me (MD)

Great service

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

Great experience! Responded quickly and answered all my questions. Drove there the next day and bought the vehicle. Thank you, Paulette.

Great experience overall love the team.

Stayed in contact

I’m 85 years old and have bought many new and used cars over the years- this was the best experience I’ve ever had.

The price was changed from 19,988 to 20,988 when I asked for a final price. They said it was a pricing error, on their website.

Positive. Phone and text. Challenges to purchase from distance

Dealer engaged in bait and switch pricing and balked initially at providing the OTD price. The advertised price for the vehicle was $62175. The OTD price quoted was over $76k!

Great experience. Car was as advertised and I am a happy customer. Nicole and Amin were friendly, helpful, and professional.