Dealerships near me (Los Altos, CA)

immediate and helpful email communication, and follow up with links to available used vehicle models I expressed interest in.

Excellent

Never responded after 2 messages

the dealership was prompt and helpful.

I sent an email and a voicemail asking for the Carfax before I was making the journey down to look at the car in person. I was never provided with the Carfax. Someone at the dealer told me they would get it put together, after asking me to come down, which I declined to do until I had the report. The Carfax report was never provided to me, and nobody ever followed up, so I’m just going to wait for another car like it from a dealership that doesn’t feel quite as sketchy.

A very disappointing experience. Very very slow in communication and not honest about the condition of the vehicle which needs a major repair that the GM Yanni does not acknowledge. I think unless you are buying a $100K car or more, they are not very interested in doing business with you.

Very helpful!