Lincoln dealerships near me (Lees Summit, MO)

Ryan Russian was a great salesman..very attentive!..he answered all questions and made sure that our experience was good

I had emailed Northtowne Lincoln dealership on Saturday 5 Jul 25 about a used Lincoln Navigator The dealership responded to my email inquiry right on 5 Jul. stating that a salesperson will contact me Monday when they are open. Which Paul Reeves salesperson did email me. After he answered a couple of my questioned on the telephone I offered to pay 70k cash for the Navigator that I was interested in. Paul told me that “they would not accept that”. He did not present my offer to his supervisor which I thought that was a fair offer to start the negotiations. I would have entertained a counter offer but Paul decision stopped that. Any other dealership that I made an offer the salesperson took my offer to their supervisor And usually there was a counter offer or the sales manager would deal with me directly. I was kind of taken back that did not happen. Hopefully that does not happen with all the customers that put an offer in with a salesperson.

The sales person, Conner, who was the first person I spoke with on the phone was extremely helpful. He returned every call and answered every question. He then provided me with still pictures and a walk around video of the car. I the scheduled a time to meet with him on Saturday morning. I purchased the car and he did everything possible to help.

They had the vehicle waiting for me. Shannon the salesperson was great to work with and made me feel like his top priority. We took a test drive and Shannon was very knowledgeable about the vehicle. It was a pleasure to do business with Laird Noller in Lawrence, Ks.