Dealerships near me (Lake Mary, FL)

When I was about to view a truck at this dealership, I saw a 2-star previous rating. That made me hesitate. Then I clicked on the review link and discovered many positive reviews by previous customers. So I thought, the rating system was unfair. It only showed one latest review. When it was a bad review, it was misleading because people might think this dealer got an average 2-star review. I went on to visit the dealership and bought a truck. Honestly, I got an overall good experience. The dealer was very willing to make a deal. They are straightforward and no haggling. Of course no one is perfect. The salesperson was very friendly at the very beginning. After I test-drove one truck and showed some hesitation, his enthusiasm faded a little bit. When I requested to test-drive another truck, he started to show some impatience. That’s understandable. Being a push-over nice guy won’t sell any cars. In the end, we made a deal without any stress. The dealer and I were both happy.

We had a very disappointing experience at AutoNation Acura North Orlando. We drove over two hours after being very clear from the beginning about our payment method. Before arriving, the dealership confirmed multiple times they would accept our bank check and down payment. Once we got there, they suddenly refused to sell us the vehicle unless we financed through them. This felt extremely misleading and dishonest. The sales, customer service, and finance staff were rude and unprofessional. We felt cornered and pressured, and the way we were treated was completely unacceptable. They had a vehicle sold and lost the sale by trying to play games with the customer. We ended up driving back home and purchasing a brand-new vehicle elsewhere with no issues. After we left, the dealership called and emailed us multiple times. We chose not to respond due to how disappointing and disrespectful our experience had already been.We wasted hours of travel time, money and left frustrated and disrespected

I had a great experience wth them great customer service .I recommend anyone looking for a nice truck this the place

Very easy to work with! Great Team!

Good place to buy a car highly recommend Good people

5 stars, great guy. quality vehicles. good customer service/care. i love my ram. thanks john

Very professional

Great at keeping me informed

I was contacted immediately and received several phone calls. After providing all of my information I was told I’d receive a call back/ text and never heard anything. The car has since sold I believe. Missed out on a good deal.