Dealerships near me (La Palma, CA)

Overall great experience.!

Customer service was fantastic

Very easy process. Purchased remotely from Florida. Jamal was professional and prompt with communication. Highly recommended based on my experience.

Never responded to several of my emails.

I never had the chance to go to see the car, I reached out to them 4 times, twice no answer, once I left a message, they never returned my call,I arranged for the owner to come pick me up at 3, no phone calls, 2 hours later I called to see if they were coming for me, he said they were to busy, so I quit contacting them

I can’t say enough about the Team at premiere they really pulled for me and my family to driver out of their with our Jeep Thank you Yanira -Tim- and the rest of the crew

Overall it was a good experience, but there are other improvements that could be made. 1. I was prepared to pay with a cashier's check but you guys ran my credit anyway causing a ding on my credit score. 2. You guys have no information on the type of window tint from the previous owner. This puts me in a bitter situation. Now I have to remove the unknown tint and put in a new tint. There is a chance that I'm removing the same tint that I'm reapplying. All this could be avoided if the dealership collected the tint information from the previous owner. 3. Anna the AI bot was giving me incorrect information. One time, Anna told me that the car is available at the lot and I could come for a test drive. Fortunately, I verified with Ed and it turns out that the car was not on the lot, it was still in the shop. If I didn't verify with Ed, I would have lost a hour commuting for nothing.

The salesperson I worked with is named Eddie. He is the nicest person. It made it so easy for me to feel comfortable about the whole process. He explained everything to me, answered even my dumbest questions, he was so knowledgeable and helpful. When it comes time for my next car (which I hope won’t be for a long time because I am really enjoying my new car), I hope he is my salesperson again.

My experience was great. Samira(Salesperson) and Sandra(Finance) were wonderful. I would recommend Buena Park Nissan to everyone.