Kia Dealers Baltimore, MD

"Rebecca was really great the vehicle though did not have third row seating as it was described so it did not fir our needs. "

"The Brianna was awesome and really made my buying experience enjoyable. The entire staff was efficient and friendly. The service manager Rocky is second to none. I have never bought a car and been on the road in two hours before until now. I would buy a car there again to be sure. Wonderful experience."

"Great ."

"Nice dealership. Friendly staff. "

"Excellent customer service, Non pushy and very accommodating. Highly recommended if you are looking for a new or used Volvo."

"Great to deal with.....car was exactly how represented in ad"

"Good service let me know about the premium package with my vehicle and what it covers"

"Bait and switch Advertising a car that was already sold"

"The rep was not pushy, but followed up appropriately on my initial inquiry and was willing and able to answer my initial questions."

"Marvin was very professional n followed through with everything he said."

"Very friendly and prompt attention to the customer!!!"

"A 2016 Kia Optima EX was listed on car gurus for $15,175.00. The disclaimer stated this price included several discounts. Although the car was used, with 4500 miles, it was being sold as new. I do not qualify for the college grad, military, or uber discounts totalling about $1800.00. However, they also threw in leasing discounts, loyalty discounts, competitor discounts that I was not aware of. It turns out the actual price is $5000.00 higher than listed. It took several phone calls, back and forth, to get to the actual price. I think this practice of low balling the price is very misleading, resulting in a considerable waste of time. Minimally, each discount should be clearly stated in the listing. I will say the sales person I spoke with, Jasmine, was very professional and helpful."

"Numerous messages left and emails sent, no one called me back until I called requesting to speak to dealership management. Vehicle advertised was not in their possession per their partner dealership in Landover. I was told they had never got the vehicle from auction, that it was damaged, yet Bowie manager said it had been sold. I didn't believe a word he said, feel they were using this very low priced Tacoma as bait. "

"Didn't have the selection I asked about before making the 1 hour drive I was on their lot longer waiting for a salesperson than the 5 mins to find out they didn't have vehicle I asked for over the phone."