Hyundai dealerships near me (Pittsfield, MA)

The initial contact was prompt. The staff members were polite and professional. I made one offer during our initial phone call negotiation. Based upon comparable vehicles within CarGurus as well as a trade offer I had already received from another dealership in writing. The car purchase offer was approximately 6% off asking price and reasonable. I was told they would get back to me after speaking to the manager. A second phone call provided no new information and again was told they would speak with the manager and get back to me. That was my last contact. No counter offer or explanation of position. I offered to finance or purchase in cash. I also have no credit limiting factors. I wish them well but will do business elsewhere.

Great dealership, but they added the same fee 3 times. The price listed was supposed to include the dealer fee. The price presented had the dealer fee added to that price again, and then they had it listed again. They did take the price off after asking, but I would appreciate more transparency. Despite this, the price was still right and they did give a good value for my trade in.

The vehicle could have been more prepared prior to my test drive. Some buttons were missing that control the air conditioning