Honda dealerships near me (Wilmington, VT)

Great communication until car was no longer available. I found out via CarGuru vs Dealer. Unprofessional didn’t even offer alternative.

Made appointment to test drive a '24 used vehicle, received multiple dealer confirmations of appointment for w/this vehicle, including day of. Arrived at dealership, salesperson greeted me, & said "Bad news. The vehicle you asked about sold last night" ...then went on about "it's a popular model" etc. Meanwhile, I'm wondering, why not call me & let me know Before I drove here?! Plus that sinking feeling of a looming bait & switch operation happening. Salesperson then offered different, year older vehicle- a '23, wait for it...at almost Exact same price point as the newer '24 model I'd originally asked about. I still test drove '23 model because my time was already wasted driving to & from the dealership. We walked out to the '23 & immediately upon opening the door, stale cigarrette smoke smell poured out. It was so strong it made me nauseous, and after approx 20 min test drive, smoke smell saturated my clothes & hair, reeking. I had to wash everything once home. Disappointing :/

Responded promptly car was sold before we could make a deal

The Escape was sold shortly after I contacted Honda of Keene. They were amazing, worked with me and I found an Acura RDX (same sized SUV) that works perfectly for our budget and family needs. Highly recommend this dealership.

Salesman was a typical car salesman A jerk. Finished the detal with the general manager Mike. Otherwise probably would not have finished the deal

I took the day off to buy a car. I did my research and knew this rav had been at the dealership for over 2 months so there should be wiggle room to make a deal. Wrong, I got there as they opened and met Derek, he let me take it for a drive. There was a check engine light on ( shouldn't they have been fixed after 2 months?) I came back and was told they are going to fix that light. Started to TRY to make a deal, offered a 1000 less then asking price and Derek came back and said no, we got to much into the vehicle to discount it. There was no counter offer, like we could take 500 off, no manager came over to counter or even thank me for coming in. I thanked Derek, left and took my money and impeccable credit to the next dealership on my list. I was treated beautifully. I bought my vehicle there and picked up yesterday. I'm 61 and have bought many vehicles in my life, sadly the experience at Saratoga Honda was not positive & Derek did not even try to follow up OR recommend another option

Great! Nick was fantastic I would highly recommend

We negotiated a price over the phone, and I came in for a test drive. I planned to buy the car, but they sold it while I was actively on the test drive. After talking to several other dealerships, this is not the standard. However, the manager defended the choice, didn’t apologize, and said “cars are available until they are not.” It was a big waste of time.