Honda Dealers Philadelphia, PA

"Wonderful."

"They responded to my questions quickly and gave me straight up answers. "

"Pricing on vehicle different than car guru but dealer lived up to car guru listed rate even as it changed. Sales experience pretty typical -- usual delays and diversions. Sales person was friendly and accessible. Careful of added charges. Dealership was attractive and comfortable-- which is good because you'll be there awhile. Overall felt like a got a pretty good deal. "

"Prompt call back"

"Great follow through with my inquiry"

"very pleasant"

"Provided all necessary information. "

"We had a great experience with Union Park Honda. Troy is awesome. He answered all of our questions, was extremely polite and courteous. Our son purchased his first car with zero problems from the dealership. Thank you, Troy!"

"They do not follow through. I made numerous request but the only one I hear from is the internet reponder. No sales person will help me."

" They were very helpful and answered all my questions. "

"Alex was responsive and great to work with. I purchased a used car from Piazza and the process was fairly straightforward. Piazza did not want to purchase my trade in due to high mileage and offered $500 for a car that Kelley Blue Book defined as $2200 - $3000 trade in value. They did not want to take the risk. However, as they had the specific car I had been searching for several months, I purchased from them and am selling my trade in myself. Not a great experience, but not a terrible one either."

"Professional response from internet sales manager and sales person. "

"Your staff is very efficient and friendly, so I'm still waiting for an answer to see if my credit has been aproved"

"Didn't notice a few things until too late including a broken antenna, small broken window glass and paint chips until after purchasing it. Paint should have been taken care of since I spent ~ $28,000 for the car alone. Cost about $175 to get a whole new antenna fixed at Toyota dealership. Finance rate wasn't too bad at 3.44% but found better offers around 2.1%. Strongly recommend considering personal loans instead of bank loans and the rates can be better than the ones from Bank of America. Time will tell if the car was worth buying. No problems with sales but just question the maintenance done on the car before it was sold. "

"Hours after we test drove this vehicle the price increased by $1800. We left the dealership at 9p and by midnight it was increased. Stacey was very rude and belligerent when my husband asked her why the price was increased. After that experience she deserves to be fired. Ultimately the dealership gave my husband the original price for the vehicle. I do not recommend dealing with this woman who works there. She is literally a nightmare and has no place in customer service. It's unprofessional to tell a customer they are harassing her when they insist on a valid reason for a price increase. We drove an hour each way to see this vehicle we weren't taking her "deal with it" attitude. We have screenshots of her texts. I can prove everything she said. Go elsewhere for a vehicle. This place needs to get their act together!"

"Buying my car there. They were great! Bought 4 cars there with Gary."

"The car online was apparently not for sale. I was not quoted a price, and then was told the car is not available, but I could buy an "SI", which is not even close to the same vehicle."

"I did not appreciate the fact I had an appointment to road test the 2011 Honda Pilot while the car was already sold please always update your inventory before you waist someone time."

"Very responsive "

"My experience at Martin was terrible. I do my car shopping online and received a quote/offer from them. I bounced it off another dealer and they said they would match it. But I figured Martin should get my business because they made the offer first and are very close to where I live. I arrived at Martin, showed them the online offer, and asked to verify they would honor it. All they would say is "that's a really good price". Long story short, after driving the car and sitting down to do all the paperwork, they suddenly reneged on their offer. Not by just a little, but by over $1500! I told them I specifically asked when I arrived if they would honor it, and I had another dealer willing to have my business at the same price. They clearly DO NOT CARE, and out the door we went. Classic case of bait and switch."