Dealerships near me (Hercules, CA)

Good test drive and vehicle was my second choice

Responsive online—good follow-up—-showed me exactly what I was looking for

Clear information provided and honest answers to questions

Phill Kaplan, was phenomenal. I appreciate his hard work. I highly recommend them.

Consistent and professional

Excellent Experience.

I bought a pre-owned Toyota Camry from this dealership because their online listing clearly showed it included all-weather floor liners. After taking the car home, I found they were missing. I contacted the salesperson, Mercedes, but she kept telling me to reach the General Sales Manager, Robert Fierro, instead of helping. Chelsea later said none of their Camrys had liners, even though I found another one in their inventory advertised with them. After I pointed that out, she stopped responding. Robert Fierro also ignored my emails and calls and refused to resolve the issue. I ended up buying the liners myself. Each person avoided responsibility despite clear proof from their own ad. I plan to report this to Toyota Corporate and the Better Business Bureau. I no longer trust this dealership and don’t recommend them. Verify every advertised feature before buying—once they have your money, they stop caring. ⚠️ My experience felt like a scam. Be careful!