GMC dealerships near me (Ballwin, MO)

Didn’t really agree with the trade in price

Tim and bill make the whole experience easy thanks guys ……………

It was a decent experience. i recommend they verify things before having customers show up. i drove 2 hours sat in the dealership for another 2 hours and wasn’t able to buy my car because of a minor communication issue on their end! when i came back the process was much smoother

tires needed to be replaced, large scratch on pass. door these issues should have be addressed before truck was put on sale lot...

Dealer (Cyndi Wood) was very responsive and followed up even after disclosing the vehicle I was calling about had been sold.

Online buyers beware. I rarely write negative reviews but this experience got to me. On Friday I found a truck listed on CarGurus from this dealership. Checked their website to verify and it was listed for sale. I sent an email asking what the price was since none was listed aGarrett responded with the price. We quickly agree on a price that was okd by the sales manager and an nvoice was sent to me. Since I live in Ohio I advised them I'd fly in on Monday and drive it home. They requested $1,000 deposit to hold the truck which immediately sent. Garrett advised he received it and would see me on Monday. I then take Monday off work and buy a plane ticket. Saturday morning Garrett emails " bad news the truck was sold last week." But I have another truck I'd sell you for the same price....The days of a hand shake deal are long gone. Pretty sad if you ask me.

Staff was great and attentive, but we couldn’t agree on price. They’re entitled to that, but I wasn’t asking for much considering there’s usually a negotiation cost built in to the sales price.

The general manager call me and sent me an email say the car would be clean and waiting on me about two hours before my appointment that was a little over an hour away! When I got there they didn’t even know who I was or that I was coming! True sales rep said the Jeep sold the day before, she didn’t know why it was still posted on the website