Ford dealerships near me (Ypsilanti, MI)

My salesman William was more than able to address a couple of issues that were not anticipated. He’s been very responsive when I’ve needed questions answered or explained. The experience thus far has been a good one and going forward I hope it’ll continue.

I found the exact car I was looking for with a manual transmission at Briarwood Ford. I called on it as soon as it was listed. It had been getting a lot of attention so I put a deposit on the car and they took the listing down. The car suffered an accident on the lot (felled tree branch) so I had to wait a few weeks while it got painted. This was most likely covered by the dealership's own insurance. I drove 4.5 hours to Ann Arbor to come pickup the car once it was ready. I was told that it would be "Pristine" when it came back from the paint shop. Upon my first viewing of the car I had a sour feeling in my gut. The car was completely trashed. Scratches and dents everywhere, the inside looked like a barn animal lived in it. Nothing was done to the car at all. They marked the car up heavily and flipped it. I drove the entire way there and there were other interested buyers so I couldn't negotiate. It took me TWO DAYS to clean the car out. What a joke!! They are just after your money!

Prompt response, thank you