Ford dealerships near me (West Springfield, MA)

Kristos was very helpful and knowledgeable. He definitely made the process easy.

They were very quick to get back to me. Offered me time for test drive and very polite when I told them I was not going to purchase.

Very pleasant-.helpful

Best experience I had buying a car ! The team over at Monaco Ford is great

Very friendly, very knowledgeable helpful staff. I got a great deal elsewhere but told them the next time I look for a car they'll be first on my list.

Staff wasn’t the best and kind of disrespectful when I said I didn’t want the warranty package anymore they proceeded to say the other things I asked for such as the tires and other packages were connected to that package and if I wanted the other little packages I had to purchase the warranty which they were not so I proceeded to tell them take everything off it went from a $21k to a $15k due to them just being rude and disrespectful they should definitely work on there way they speak to customers.

They did all they could to match me with a vehicle and were very responsive. I wish they had found one that fit my needs, because I would have loved to purchase a vehicle with them. I did find one elsewhere though.