Ford dealerships near me (West Chester, OH)

I had a frustrating experience with this dealership. I made it very clear that I was already pre-approved through my own bank and did not want my credit run. I was also told directly that the paperwork I signed would not result in a credit inquiry. Despite that, my credit was pulled twice. This completely changed my trust in the process. Communication needs to be clear and accurate, especially when it comes to something as important as someone’s credit. I would strongly recommend that anyone coming here reads everything carefully and gets written confirmation before signing anything.

Daniel Tringelof was polite, professional and easy to deal with. We worked the majority of the deal out over the phone due to my distance from the dealership. He had everything ready to go when we arrived and was super friendly. Would definitely do business with again.

Every one did their job. I decided to keep my car .Im from Louisville the bad weather got in the way. I was wanting to drive to Cincinnati but the roads were bad.

Responsive

Taylor was very helpful and accommodating. Five stars. I would buy a car from her any day.

Didn't even contact me for weeks maybe a month so I bought something else

Lebanon Ford knocked it out of the park!

Excellent folks to deal with, highly recommend.

Alex and Corey are top tier when it comes to customer service!