Ford dealerships near me (Newark, OH)

The communication was good and timely.

Good experience

called me once about financing and said they would get back to me and never heard from them again

The online communication was confusing at first, because 6 people contacted me, but once I got a hold of a sales person at the dealership, it was a great experience! Highly recommend.

They were very helpful with answering all of my questions.

I had made several inquiries with different Representatives over a 3-day period and ultimately after the fourth day they told me the car was sold. Not only was it sold they told me that it went to an auction company that buys cars from them. In other words if I wanted to buy the car now I'd have to buy it and pay a different dealer for a higher price than I had originally saw online fr9m Ricart. In my original call, the Rep insisted that I make an offer on the car they had posted on thier website. I had asked him can you just give me the best price and let's be done with it? He said give me your offer and I'll take it to my team and let you know if they accept it. I gave him an offer and never heard back. I even called the next morning and multiple times after and spoke to other Representatives. I received emails from the AI email system, telling me over those several days that my offer was being reviewed. It was all a lie. I found another vehicle online.

My experience with the dealership was terrible. The manager was rude and derogatory towards me. He lied to me on the phone about the value of my truck that I was gonna trade in and he wasn’t nice at all when I didn’t want to accept his deal and that’s when he got belligerent with me,I would not advise anybody to buy a vehicle from this dealership.