Ford dealerships near me (Lowell, MA)

They were great. The car smelled like smoke, so we didn't put in an offer. They were great and would go back if we needed another car.

They were great to back I couldn’t get the vehicle the I wanted but the staff was very friendly and professional

Scheduled an appointment for 9am. They confirmed this appointment several times and that the specific vehicle and a specialist would be ready promptly at 9 and asked several times for me to update them if I was going to be late. I showed up right at 9am only to find out that they double booked the appointment and the. other person beat me by 5 minutes (before they open at 9am??). I had scheduled this appointment at 9 so that I would ensure I was the first person to look at the vehicle, as I planned on purchasing if all went well. The other customer bought the vehicle while the dealer proceeded to bait and switch me while gaslighting me, questioning why I didn't want the white model that had 20k extra miles. "But the wheels are black!" Their BDC manager who scheduled the appointment responded to my followup email stating that he had no way of knowing they double booked and thats just the nature of things. FYI - BDC Managers/Agents get paid for every appointment that show up...

Emailed me with requested information and followed up with a promise to be on the look out for the vehicle I want.

contacted me said truck wasn't ready and would contact when it was and i have not heard from anyone in a week

They contacted me but the car I was interested in was already sold.

Good

This place is awesome. No pressure Very friendly people. I bought a used jeep from them. I would definitely go back if when looking for another vehicle. If you decide go please say Dee sent me.