Dealerships near me (Eaton Rapids, MI)

Initially I was treated as if they wanted to help me but after 1000 dollars down to hold the car and a shift in salesperson the communication lapsed. The salesperson who initially started helping me I found out that they no longer worked for the company and the salesperson they transferred me to just wouldn’t communicate effectively. Long story short, treat all people as if they are a priority especially when one chooses to spend their hard earned money with your establishment!!!

Good

Did most of the purchase by phone - staff friendly. Probably the smoothest purchase to date for us.

Salesperson was very polite and was ready for me even though I was 30 minutes early, answered all my questions. Very delightful!

Car was nothing like described. Lot was so packed the car had 3 in front of it. We had to squeeze through all the cars to get to the car we were looking at. Cars front bumper looked like the clips were broke on passenger side. My Husband asked “has this been in an accident” to which Juan rudely responded with “didn’t you read the car fax”. We dove an hour for a car that looked nothing like the ad!

Staff is great and kind

Allen was great! He is honest, efficient, attention to detail and not "salesy". I'm from Grand Rapids, I would definitely buy from Twins again in the future. I highly recommend.