Team One Chevrolet Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

1616 Lansing Rd
Charlotte, MI 48813

Sales: (517) 543-0200

Service: (517) 541-4388

Today 9:00 AM - 4:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 21, 2018
No title for the car during our visit, and still no title a week later. Why the posted it in the market without a title ....anyone guesses??
1 people found this review helpful.
Nov 9, 2017
They called bout a week later and the vehicle had already been sold.
1 people found this review helpful.
Oct 1, 2017
Good response time
1 people found this review helpful.
Sep 7, 2017
Received a call answering my inquiry but was told the car had a lot of problems. So apparently they sell cars described as great in their ad that actually have significant issues.
2 people found this review helpful.
Aug 21, 2017
Did not end up purchasing their vehicle. But sales staff was very friendly and knowledablge. Would forsure go back to them in the future!
Read 42 old reviews
Mar 29, 2016
Great service. Was meet at the door. Offered me a great deal on a car. But i decided to wait.
Mar 29, 2016
Great follow up
Mar 28, 2016
Sent a message that car didn't pass inspection, I sent message back asking what that meant, they replied it was no longer available but it was still on there website at least 2 more days.
1 people found this review helpful.
Mar 17, 2016
They told me the Vehicle I called about was still available so I started to head out that way to look at the Chevy Equinox LT1 and then they called me like 20 minutes later to tell me that the Vehicle sold a few days ago.
2 people found this review helpful.
Mar 9, 2016
They made it work for me! Even with bad credit. Great place!
Mar 2, 2016
Feb 2, 2016
Very helpful replied same day
Jan 25, 2016
Very good email respose and in person.
Jan 23, 2016
Prompt and professional service
Jan 23, 2016
Great they responded quickly & very prefessional
Jan 7, 2016
Dec 26, 2015
They were completely honest with me. Thanks Team One!
Dec 14, 2015
Dec 9, 2015
so far done everything i have asked no phone calls just e- mails
Dec 4, 2015
They don't wanna work on the price with you at all.
1 people found this review helpful.
Dec 1, 2015
Very good customer service
Sep 26, 2015
He was very friendly. Unfortunately the car that was listed on CarGurus had already been sold.
1 people found this review helpful.
Sep 4, 2015
Sales rep very helpfull and knowledgeable .
Aug 28, 2015
While the email I received from Team One was somewhat vague, the treatment we received from the salesman was great. He was very personable, not pushy at all. After looking at the car, we informed we would pass up, he was fine with that. He did call us a couple of days later to let us know he had another car coming in on a trade, with less miles and had had excellent care. Unfortunately, the color was a no-go for us.
1 people found this review helpful.
Aug 11, 2015
People seemed nice, but they did not end up having what I wanted. Corresponded by email and phone.
Aug 11, 2015
Very positive experience and the Sales associate Sean did such a good job I purchased the vehicle the next day . Very professional and willing to do what's needed to make the deal happen
Jan 22, 2015
Great wheeled and dealed but bought from a different place only due to finding a couple years newer truck then they had.
Dec 3, 2014
Good response
Dec 2, 2014
This guys really work with you. Not a bunch of lip it's just true good service. I would recommend this dealership to anyone.
Mar 23, 2014
Spoke with personnel on a Friday at 4pm, told them I would be there at 9 next morning to test drive it. Drove all the way from Sturgis to see it Saturday morning. It was not there; manager took it to auction Friday night and sold it. The salesperson I had been working with never called to let me know. Wasted time and gas money.
Mar 4, 2014
great service
Feb 24, 2014
The salesman we worked with gave us pricing that wasn't accurate. We drove two hours to find out the salesman didn't give us the right information. They added 2000$ to the price of the car, stated it's because they were giving us 2000$ for our trade in. (what a trade!) They tried to give us a bs deal with an extremely high interest rate. They then tried to make it better by offering us an acceptable deal. At this point we were too upset to even purchase thought this company. They did give is 30$ in gas for our troubles. Even with that, we had a poor experience.
Feb 24, 2014
Salesperson(s) involved took time to understand what I need. No deal there yet but based on their interest and level of engagement I believe that they will work hard to find what I need
Jan 8, 2014
Friendly prompt reply. Test drove car, but didn't purchase.
Nov 25, 2013
They contacted me promptly and were very friendly.
Oct 23, 2013
called but did not read E mils I sent ahead of that
Oct 18, 2013
Great communication! Although I didn't complete my purchase I would still recommend this team, I had an overall good experience!
Oct 8, 2013
Quick response to e-mail and received the information I needed in a timely fashion.
Sep 28, 2013
Respnded promptly, but vue was sold.I was told he would keep in touch if another one became available. I have not heard anything since.
Sep 25, 2013
Car was overpriced, many flaws, dealers trade in value was a farse. Would never go back.
May 17, 2013
Very nice people, no pressure, fair price, bought the truck.
Feb 27, 2013
Great experience. Wouldn't mind going back with them.
Feb 2, 2013
Returned my calls promptly
Aug 17, 2012
If I could give zero stars I would. I was totally led astray by Shane on the phone. Drove several hours to look at the "nice and clean" car he told me about. In less than 10 seconds I turned and walked away angry and disappointed. What a waste. I will never go back there again!
May 9, 2012
Shane was a great salesperson and the whole experence was excelent, highly recommend.
Nov 1, 2011
Helpful and friendly,,,Good communication!
Sep 15, 2011
Vehicle was at another dealerership (Shaheen, Chevy in Lansing), called there and I was told it was out on an "extended" test drive but that they would call me on Monday. It;s Thursday with no news...except this request for an evaluation ...Hmm? I guess you know where this is coming from.

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