Shaheen Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

632 American Rd
Lansing, MI 48911

Sales: (844) 387-7885

Service: (888) 479-1865

Today 8:30 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 3, 2019
hydro_up
Great staff to work with. Better than the dealership in my backyard.
Response from current dealership:
Thanks for the review! We're happy to hear you are satisfied with the level of service we provided. Have a nice day!
Feb 17, 2019
Marceline15
Very friendly and helpful people! I loved working with Erick and if it were anyone else I probably wouldnt have walked away with a new car. He made me feel very comfortable and like he had my best interest in mind.
Response from current dealership:
We are happy to see that you found our staff to be so friendly and helpful. We strive to provide excellent customer service every day. See you soon!
Jan 9, 2019
Ken Vanderford was very prompt in contacting me once I inquired about the 2015 Nissan Sentra SV. I had a specific question about it and he was able to provide me with the answer quickly. He also texted me his contact information and let me know the hours of operation for his dealership. He was very professional and helpful.
Response from current dealership:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shaheen Chevrolet. We're glad Ken stood by our commitment to providing a professional and timely sales experience and we hope he can continue to do so for your next visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dec 22, 2018
Ken was great to work with.
Dec 19, 2018
stevieray836
Very knowledgeable and quick reply.
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Shaheen Chevrolet and we hope to see you again soon!
Nov 1, 2018
Imwells99
Great communication, but prices higher than the norm in surrounding areas
Response from current dealership:
Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
Oct 25, 2018
GuruXDSS2
After 2-3 hours at the dealership, when I believed I could finally get past the salesperson (who was annoying) I asked what warranty came with the vehicle...none! When I asked if I could buy a GM warranty I was told no, that I could only buy a warranty from a company I never heard of for $2800....I ended the deal and walked...I drove from NW Ohio with title and check in hand...total waste of time...and even after making their online salesperson that CarGurus forwarded my interest to aware of what occurred...to date (6 days later), I have not heard from anyone at Shaheen...
Response from current dealership:
Here at Shaheen Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 325-9224 so we can discuss your experience further. We look forward to hearing from you.
Oct 7, 2018
Enjoyable day drove it home. Relaxed no pressure very nice people. definately a positive experience.
Response from current dealership:
Thank you for choosing Shaheen Chevrolet as your first choice for all your automotive needs!
Oct 1, 2018
Excellent dealer. Great price. Great salesman. Got right to the right price for me and the point. No haggling and wasting my time.
Response from current dealership:
Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Shaheen Chevrolet!
Sep 30, 2018
The dealer responded quickly to my request for information.
Response from current dealership:
Hi there! We're so happy we were able to help you out! Thank you again for leaving us this response!
Sep 21, 2018
connerm1
Best response since I have dealing with trying to find an older Jeep on Good condition.
Aug 3, 2018
They called - I bought a different vehicle
Jun 7, 2018
Good respectable business.
Jun 3, 2018
tony cavataio
Dealer responded quickly, and answered all of my questions and concerns.
Response from current dealership:
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
May 28, 2018
GuruWPQL5
No pressure and followed up with answers to questions.
Read 3 old reviews
Jan 3, 2014
I bought a 2014 Malibu LT. The staff at Shaheen was very friendly and knowledgeable. Very pleased with my purchase at Shaheen Chevrolet. They made sure that I received all applicable discounts. Just be sure to know exactly what discounts you would receive before you meet any dealer. It really helps the purchase process.
Sep 10, 2013
Was not competitive
Apr 29, 2012
The sales staff didnt return my call the next. I would have purchased the car if they had.
1 people found this review helpful.

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