Dealerships near me (Dundee, IL)

I contacted the dealership with interest in buying the vehicle. I had expressed how much I wanted it and I was unable to be there due to work. I was scheduled a time to come in picked by the dealership not me. Then notified the vehicle was sold that night after our communications. Dealership never reached out. I even let them know I was pre qualified and would start the process over the phone. Just a very unprofessional handling and I would never buy a car from them or any other Napelton dealerships not recommend them to anyone.

I went there for the ford focus. Upon showing up the back bumper clip was breaking. Couldn't see that in photos. The ac motor was bad as well. The cv axle was bad as well. This i found out b4 the prepurchase inspection with almost no mechanical back ground. I dont even change my own oil. But I still heard a clicking. This car shouldnt have even been allowed to test drive with a clicking cv axle lol. So we come back try to negotiate and couldnt come to come to terms. My friend calls negotiates they told us 5.5k out the door tax title fees plates etc. I go back they told me no plates etc just 5.5k out the door. I know its only a few hundred but that isn't what we agreed on. Sales rep gets their manager and they proceed to make me wait 30 minutes for the manager and then they start showing the car. They were gonna make me and her bid against eachother.scummy. the car needed 1500 in repairs and theyd hardly work with us on price. Cv axle is a saftey issue when clicking. Not a luxury.

Excellent experience

They were prompt in replying and answering my questions and even today FaceTime call with me. They walked around the vehicle and show it all the concerns I might have and we're not trying to hide anything.

Fantastic dealership to work with. Staff is friendly, highly knowledgeable and extremely professional. Vehicle arrived exactly as described.

They ever call me back

I was satisfied with their performance

Helpful and informative

Dishonest practices. The car I was intrested in was presented as Nissan Murano Platinum 2025, however the pictures of the inside of the car weren't matching. They were from older model of Murano.