Dodge Dealers Los Angeles, CA

"Had a very good experience. My review is mostly of the dealer who helped me out (Oscar). Oscar was very straight forward and explained to me everything before even test driving it. He explained the car was on sale and was not negotiable, (Which was a very low price) but the only thing added to the price would be taxes and DMV fees. He went above and beyond to make sure I knew everything about the truck and about the prices. His hospitality made me and my wife comfortable and confident it buying from them. They didn't add all these nonsense fees most small dealers add just liked he said. "

"My salesperson was Anthony, and he was great. He didn't pressure me or flood me with emails and calls. He listened to what I wanted and didn't push on upselling. Also, Kris and Mike were very friendly and helpful in the process of going through the finance piece and getting familiar with the car. Of the 2 dealerships I visited in person, they were much better than the competition. Of the 8 dealerships I was in email/text communication with, they were one of the more pleasant ones to work with."

"Very nice and professional salesman. I was especially impressed by the loyalty of my salesman when someone else came to see the car I end up purchasing.."

"Very good"

"Car had warning lights and cosmetic parts missing, but they put it in the service dept the following day to fix everything for me. Very helpful!"

"I had great service from the company and would recommend anyone to go to Dodge Chrysler Jeep."

"Great People!"

"Dave Favor, the internet sales manager, responded promptly. When we visited the dealership, the process was very smooth and professional. No games. Great people and great experience. Would definitely recommend!"

"Awesome "

"Salesman Mario was great, had the car ready for me to test drive when I arrived and very helpful. The finance guy, Rico , was a little on the rude side. Did Not return either of my 2 calls later that week with questions about the financing and when I did speak with him ,he was a little less than polite.But I got a fair price on the car and I am happy with the purchase."

"5 star. Quick with info and very courteous. "

"I saw great advertise deals and contacted the dealership online. I missed a return call and then, called them. NO return contact after that. I phoned a second time and was passed from one employee who didn't have the needed incentive information... to another. We discussed what I was looking for and she said she would send information. Never heard from them again."

"The best car buying experience I ever had buying a vehicle ! Awesome job buy the staff and dodge team thank you for your product!"

"What a bunch of liars. We did end up buying the truck from them, but they lied and said someone else was on their way to buy it so we'd better offer them more money or they'd give it to the other nonexistent person. If we didn't need a car that weekend we would have walked. They also told us that we had to finance through them if we wanted the great deal they were offering. Avoid this dealer at all costs!!"

"This was a totally disappointing experience I drove from Culver City for 2 hours in traffic to see this van and after I spent 40 minutes at the lot looking for the van they told me it's sold that morning. Then they didn't even have the decency to offer me to look at any new vans or anything they just said oh well it's gone bye"

"Received repeated canned responses instead of answers to my questions. When I finally got a response, the comment "we're closed when you message us at 4am, no one is going to answer you at that hour". A response with answers to my questions within 24 hrs would have been reasonable but that never happened. "

"Its seems to be only a sales pitch when we got there I ask about dodge dart for 10998 all they did was make us wait for 20 miniutes and said they knew nothing about a 10000 car and laughing kinda was a joke not cool to customers wont be buying a car at this place."

"Awesome!"

"great"

"I went to this dealership twice... The 1st time I had a very bad experience. I cant remember the guy who helped me but he was a short Hispanic guy who should not be working in customer service at all. I decided to give the dealer a 2nd Chance because I was interested in the jeep. So once contacting the dealership again I spoke with TONY and he was very helpful he was even Able to let me tesr drive the car I actually wanted to see ( I failed to mention that the 1st guy couldn't find the keys to the jeep and didn't seem interested in Locating them either) after careful consideration I've decided to wait. The jeep i was looking at ended up being a little over priced and was out of warranty. "

"Great experience i will recommend all my friends to buy from Cerritos Dodge"

"They contacted me right away and kept me up to date on the status of the jeep. "