Chrysler dealerships near me (West Springfield, MA)

Very nice and professional staff. We had a good shopping experience.

Made appointment to test drive a '24 used vehicle, received multiple dealer confirmations of appointment for w/this vehicle, including day of. Arrived at dealership, salesperson greeted me, & said "Bad news. The vehicle you asked about sold last night" ...then went on about "it's a popular model" etc. Meanwhile, I'm wondering, why not call me & let me know Before I drove here?! Plus that sinking feeling of a looming bait & switch operation happening. Salesperson then offered different, year older vehicle- a '23, wait for it...at almost Exact same price point as the newer '24 model I'd originally asked about. I still test drove '23 model because my time was already wasted driving to & from the dealership. We walked out to the '23 & immediately upon opening the door, stale cigarrette smoke smell poured out. It was so strong it made me nauseous, and after approx 20 min test drive, smoke smell saturated my clothes & hair, reeking. I had to wash everything once home. Disappointing :/

Shah was nice and helpful financing team tried to put me in a different vehicle but could not match price of car I went in expecting.

Although we couldn’t get the deal done, it wasn’t for lack of trying, the sales manager I spoke to was clear and transparent, all dealers should behaved this way. next time I’m looking I’ll look here first

Responded promptly car was sold before we could make a deal

We had a great experience with the dealer and they were easy to work with in finding and purchasing our used vehicle!

Great experience!

Very friendly and helpful