Chrysler dealerships near me (Las Vegas, NV)

Emily the person I initially spoke to started off polite. As conversations went on, she became pushy and responses were rude and inconsiderate. I previously purchased a car from this dealer back in 2020 with 7k customer service has gone down hill. As a returning customer you would think the conversations would be more respectful but that was not the case. During negotiations, as I spoke to Emily and sales Randy, they seen I placed a down payment back in 2020 and pushed for me to make another down payment when during initial conversation with Emily a down payment was maybe an option but nothing confirmed. Then when decision was made not to put a down payment Emily became rude and unprofessional with her responses. When I did speak with Randy over the phone it seemed as of things were going well, but when explaining the car I was looking at had a history of electrical issues per my experience and no warranty was offered or mentioned negotiations stalled and unfortunately ended.

The process went smooth and easy. I appreciate Nicki, Kevin and Charlene's help.

Highly recommend buying from another dealership. There, you're just a number... Nothing but bad experience after another. Make sure you double check what is put on paper. Had to make several corrections. Please, take your time and read, everything.

I talkd to Cliff, he was telling me things non stop for 10 mins. When i tried to say 2 lines, he interrupted gesturing time out time out for 5 times continuosly. So basically we dont have any say in the car we trying to buy. we just have to listen what Cliff the manager has to say. I really liked the car and wanted to buy, but i have to find another dealer now.

A little lack of communication from staff to parts dept, It was resolved but it was an extra trip to the dealership. Kaseem at the service dept. was great he kept me informed as the truck went thought service

Staff was helpful